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Heritage Hotel Hallstatt

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Heritage Hotel Hallstatt
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433 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Reviewed yesterday NEWvia mobile

The room is nice and spacious, but not really comparable with the price. However this hotel is not bad since the location and view is good. They offer breakfast and dinner with extra cost as well. There is a Nespresso machine in room and my husband is happy with it. The design of bathroom could be better becoz now if...

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Helpful?
Thank Ranee L
hong kong
Reviewed 2 days ago NEW

Stay there are 1 night . After the last room on Expedia , I received a email from hotel that I could pay upgrade the room Option 1: Upgrade to a Heritage,Deluxe Deluxe room with lake view in our main building house Kainz - the surcharge is € 20,00 per room and night Option 2: Upgrade to a Heritage.Superior Room...

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Helpful?
Thank mccm11
Hsinchu, Taiwan
Reviewed 1 week ago

Very good hotel for travel- Nice lake view, good room, and friendly staffs with reasonable price. It is also nice place for photo shooting, just very short walking then you get the most beautiful lake photo around the world.

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Helpful?
Thank JSTsai
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear JSTsai, we really appreciate your feedback and are happy to read how much you enjoyed our Hotel!

Taipei, Taiwan
Reviewed 1 week ago

My terrible booking experience with this hotel did not extend further. When I arrived, I was upgraded to a junior suite in Kainz. My room was set up with fresh fruit and drinks free of charge. View from the balcony was good and I like the sloping roof. The room was very spacious, modernly decorated. The food in restaurant Im...

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Helpful?
1Thank Janice Y
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Janice, thank you very much for your feedback. I really appreciate your comment on our housekeeping. It is a good chance for us to improve our service and also the quality of our equipment. We are sorry that you picked up a rainy and foggy day in Hallstatt. Warm regards Sabine

Shanghai, China
Reviewed 1 week ago

Good location but Hotel room comfortable level is not competitive enough compare to the price. Yet generally it is still OK. Staff is helpful.Free bus to take returns from P1 to the hotel. No hotwater

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Helpful?
Thank yingx896
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Yingx896 Thank you very much for your feedback. We are grateful that you took some time to share your experience with us. Warm regards

Rio de Janeiro, RJ
Reviewed 1 week ago

The hotel is very clean, with a beautiful balcony . Very pleasant people to receive us.The hotel is locate in the main street. The bedroon is confortable but not very spacious. The restaurant is very good and not too much expensive.

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Helpful?
Thank Arlete W
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Arlete W, thank you very much for your feedback! We really appreciate your comment and are happy to read how much you liked to stay with us. Warm regards Sabine

Hong Kong, China
Reviewed 1 week ago

Room with balcony which the view is exactly in front of pier and lake. Walking distance from pier. Highly recommend you take ferry to Hallstatt if you stay in this hotel, bus stop is far away from it.

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Helpful?
Thank cl112016
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Arlete W, thank you very much for your feedback! We really appreciate your comment and are happy to read how much you liked to stay with us. Warm regards Sabine

Reviewed 1 week ago via mobile

Really love this hotel view. Great hotel but not recommended for elderlies. Given a room in another building, with no lift and has to climb stairs. Room is great and spacious with good facilities and internet is available for free. I guess the town itself improves and enhances any hotel in this town. Supercharged after staying in this town.

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Helpful?
Thank 67ru10
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear 67ru10 thank you very much for your feedback! We really appreciate your comment and are happy to read how much you liked to stay with us. Warm regards Sabine

Hong Kong, null, Hong Kong
Reviewed 2 weeks ago

When I wrote email to hotel for inquiry, the reply was quick, but the person ignored my questions about price and parking, only asked for credit card to finish the booking, after a few emails I got the price and so I answered why the third party website is cheaper than the hotel, the answer I got is simply ask...

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Helpful?
Thank Emily Z
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear Emily, thank you very much for your feedback. I really appreciate it as it is the only chance to improve our service. Normally our reception and reservation staff is really friendly and try to answer the questions as best as they can. I will follow up your case to improve the service. Warm regards Sabine

Reviewed 19 October 2016 via mobile

Seems renovated . Clean rooms , clean washrooms and smooth check in . Great Lake view . Only drawback - it's bang on the parking n ferry docking area . U virtually walk out of the ferry into the hotel . So loads of ppl around always hindering a peaceful hour sitting at the balcony . Otherwise a good hotel

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Helpful?
2Thank himani17
HotelHallstatt, Manager at Heritage Hotel Hallstatt, responded to this review

Dear himani17 Thank you very much for your comment. We really appreciate your great feedback and are happy to read about your stay with us. Warm regards Sabine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Heritage.Hotel Hallstatt - downtown Hallstatt Between the mountains and the lake, amid Hallstatt's UNESCO World Heritage, there is just enough room for something special - a hotel where you can experience the unique Hallstatt feeling, a hotel that pampers you with luxury. The Heritage.Hotel melds three historic houses into a special kind of luxury hotel: 12 Heritage.Suites and 42 Heritage.Deluxe double rooms will charm you their unique flair and stylish appointments. In these historic monuments, no two rooms are the same; each enchants with its own unique history. The ****Heritage.Hotel Hallstatt is a member of the association: „Castle Hotels & Mansions“. Enjoy a unique vacation in the Salzkammergut at our lakefront hotel on Lake Hallstatt. ... more   less 

Additional Information about Heritage Hotel Hallstatt

Address: Landungsplatz 101, Hallstatt 4830, Austria
Region: Austria > Upper Austria > Hallstatt
Price Range: $199 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Heritage Hotel Hallstatt 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Hotel Hallstatt staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont upgarde room , I pay 40euro extra a night and room have a tiny view !”
  • 1/3 of the door view, nothing like what the hotel said!and pay total 180 euro
  • no elevator on 3/F , actrally count as 4/F, cause you need to walk 1/F to the house door
 of 5 bubbles mccm11, 9 Dec 2016 | Read review
“Mattress is not comfortable.”
 of 5 bubbles 922janicey, 1 Dec 2016 | Read review
“Haus Kainz is near the ferry to the train, and looks right onto the lake.”
 of 5 bubbles TheNoseyBears, 15 Oct 2016 | Read review
“I guess the higher the floor, the better.”
 of 5 bubbles Daniel3282, 5 Sep 2016 | Read review
“Try to take a room facing the lake.”
  • morning coffee on the private balcony
 of 5 bubbles Junix02, 4 Sep 2016 | Read review
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