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Mercure Graz City

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Traveller (95)
Room & Suite (70)
Dining (4)
Overview
  • Excellent26%
  • Very good51%
  • Average18%
  • Poor4%
  • Terrible1%
Travellers talk about
“privilege room”(10 reviews)
“old town”(29 reviews)
“nice hotel”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
4 Star accommodation
All hotel details
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Reviews (865)
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251 results
Traveller rating
67
116
50
13
5
Traveller type
Time of year
LanguageEnglish
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67
116
50
13
5
Show reviews that mention
All reviewsprivilege roomold townnice hotelnespresso machinethe riverwalking distancethe air conditioningpleasant stayshort staycentre of townreception staffshower headpublic transportcomfortable roomon footconvenient locationrailway station
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1 - 5 of 251 reviews
Reviewed 1 week ago

Spent a night there as a pit stop with the family. Drove there, easy access in the city; great parking lot with direct access to the hotel. quick check in and efficient. nice staff. Room size is fine, bathroom is nice but only shower curtains...More

Thank Nkhrayef
Reviewed 2 weeks ago

This hotel is one of the few hotels that does three very important things every hotel should do. 1. This hotel has demonstrated time and time again that it seeks to better itself. The hotel is no more than 13 years old and it's been...More

Review collected in partnership with Accorhotels.com
Thank anthonyvogt
Reviewed 13 July 2018

This hotel is in a relatively convenient location being within easy walking distance to the centre of Graz and to the main railway station. Although the street entrance is unassuming, the inside is warm and welcoming.More

Thank David W
Response from Alexander_Mitgutsch, Stv. Direktor at Mercure Graz CityResponded 3 weeks ago

Dear David W, thank you very much for your rating and for your words about your last stay with us! I am happy to see that you felt welcome and that you enjoyed the location for exploring the city of Graz. Looking forward to welcoming...More

Reviewed 7 July 2018 via mobile

The staff in the reception are very friendly and service minded. The rooms are standard rooms with a mediocre cleaning, lots of hair on the floor in the bathroom. The shower/ bathtub a bit dated and the tap didn’t work as it should. The breakfast...More

Thank Mats P
Response from Alexander_Mitgutsch, Stv. Direktor at Mercure Graz CityResponded 3 weeks ago

Dear Mats P., thank you very much for your time to write and for sharing your impressions of your last stay with us! I want to thank you for your words about our staff and its friendlyness. Of course I am very sorry that your...More

Reviewed 6 July 2018 via mobile

Very pleased with this hotel. The privilege room was modern and well furnished with everything working well. The check in and check out were both fast friendly and efficient. The breakfast was good with a decent selection and everything very fresh. The location is good;...More

Thank ianf22
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$95 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Graz
#13 Luxury Hotel in Graz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$95 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Graz
#13 Luxury Hotel in Graz
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (95)
Room & Suite (70)
Dining (4)
Business Centre & Event Rooms (18)
Questions & Answers
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LeoLimassol
5 March 2018|
Answer
Response from Alexander_Mitgutsch | Property representative |
Dear LeoLimassol, thank you very much for your question! Our normal check in starts at 3pm but upon availability an early check in ist possible for an extra charge of €30,-- If you want to book an early check in you can do... More
0
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mint m
11 April 2017|
AnswerShow all 2 answers
Response from Alexander_Mitgutsch | Property representative |
Dear "Mint M", there is a public garage directly at our hotel (entrance is in the "Neubaugasse" on the backside of our building), the fee is € 15,-- per 24h, no reservation necessary! The keycard is to enter the rooms (and... More
1
Vote
Google Translation
cocospeake
29 December 2016|
AnswerShow all 3 answers
Response from Alexander_Mitgutsch | Property representative |
Dear cocospeake, thank you for your message! The sofas, wich are only offered in our juniorsuites, are pull out sofas and can be prepared as an extra bed for one adult or two children. Looking forward to welcoming you soon!
1
Vote
Google Translation
Room Tips
"Ask for one where the WiFi actually works."
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"great location, comfortable rooms"
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"If you have a problem with mobility as k for a room with a shower as. The bath is quite deep thy happily..."
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"Top floor has good air and views."
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