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    Sheraton Grand Salzburg

    Auerspergstrasse 4, Salzburg 5020, Austria
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    01/01/2018 02/01/2018
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    Traveller (343)
    Room & Suite (171)
    Dining (55)
    Overview
    • Excellent60%
    • Very good30%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “the club lounge” (74 reviews)
    “mirabell gardens” (123 reviews)
    “public pool” (12 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,076)
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    1 - 5 of 833 reviews

    Reviewed 3 days ago

    We stayed at the Grand Salzburg for 3 nights in a newly renovated suite on floor 1 with access to the executive lounge on 7.The suite was nicely furnished and had two bathrooms (YAY!) one with a tub, the other with a shower stall. Both...More

    Thank CarlandTonya
    Response from SheratonSalzburg, General Manager at Sheraton Grand SalzburgResponded 2 days ago

    Dear CarlandTonya, Thank you so much for your thorough feedback! I am very happy to hear that you enjoyed your stay at the Sheraton Grand Salzburg and escpecially our rooms and Club Lounge facilities. Thank you for mentioning the great guest serivice of my team...More

    Reviewed 5 days ago

    This review should be a 4 or a 5, as the hotel is lovely. Staff are excellent, the bar and lounge was comfortable, but it was so expensive for a one night stay booked many months previously (and double the price of others in the...More

    Thank Graham B
    Response from SheratonSalzburg, General Manager at Sheraton Grand SalzburgResponded 4 days ago

    Dear Graham, Thank you for your feedback on TripAdvisor. I am very sorry to hear that there was no table left in one of our excellent restaurants. We always keep back some tables exclusively for our valued hotel guests, but during your stay even those...More

    Reviewed 1 week ago

    This was a wonderful hotel to stay during my stay in Salzburg. It was close to the city center (about a 15 min walk along the river) and right next to Mirabell Gardens. The rooms were clean and nice. The restaurants served good food and...More

    Thank Leanne N
    Response from SheratonSalzburg, General Manager at Sheraton Grand SalzburgResponded 2 days ago

    Dear Leanne, Thank you for your feedback. I am happy to hear that you enjoyed your stay and that you were satisfied with our amenities and serivce. My team and I are looking forward to hopefully welcoming you back soon! With best regards, Herbert Mosbruck

    Reviewed 2 weeks ago

    The staff was nice, but we went without any air conditioning for 2 nights before the staff would do anything beyond adding a fan to the room. I had to get irritable with them before they really did much for me.More

    Thank Kim F
    Response from SheratonSalzburg, General Manager at Sheraton Grand SalzburgResponded 2 days ago

    Dear Kim, Thank you for your feedback. I am sorry to hear that it took so long for my team to take care of your problem. I would like to apologize therefor. Nevertheless, I hope that we are able to welcoming you back at any...More

    Reviewed 2 weeks ago via mobile

    Hotel Entrance and Lobby look very dated, and it does not do justice. My room/bathroom felt brand new. Minibar was free, wifi worked fine, lots of TV Channels to chose from... The executive lounge is very nice and has a good selection of food. Fitness...More

    Thank mahme
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$236 - US$774 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Salzburg
    • #7 Luxury Hotel in Salzburg
    • #8 Family Hotel in Salzburg
    • #13 Romantic Hotel in Salzburg
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Travelocity, Orbitz, Booking.com, Hotwire, Agoda, getaroom.com, TripOnline SA and Cancelon so you can book your Sheraton Grand Salzburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Austrian Alps >
    • Salzburg Region >
    • Salzburg
    • Also Known As
    • Sheraton Salzburg Hotel Salzburg ,
    • Salzburg Sheraton
    Add Photo Photos
    Traveller (343)
    Room & Suite (171)
    Dining (55)
    Hotel & Grounds (240)
    Bathroom (39)
    Business Centre & Event Rooms (6)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 132 hotels in Salzburg
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    .13 km away
     
    Bristol Hotel Salzburg
    718 reviews
    .47 km away
     
    Hotel&Villa Auersperg
    1,142 reviews
    .66 km away
     
    Nearby Restaurants
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    Braurestaurant IMLAUER
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    Fingerlos
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    The Heart of Joy Cafe
    283 reviews
    .16 km away
    Nearby Attractions
    Mirabell Palace and Gardens
    5,156 reviews
    .24 km away
    Mullner Kirche
    30 reviews
    .46 km away
    Dreifaltigkeitskirche (Holy Trinity Church)
    38 reviews
    .48 km away
    Andrakirche
    33 reviews
    .19 km away
    Ask a question
    Questions & Answers
    YYLem-Sit
    20 July 2017|
    AnswerShow all 7 answers
    Response from breakerm | Reviewed this property |
    As far as I know, the rooms on the "club floor" have not been renovated in recent times. However, having club privileges can be extended to any room in the hotel. So, I guess I would request A room that is newly renovated... More
    1
    Vote
    Ashley H
    6 July 2017|
    AnswerShow all 3 answers
    Response from MaxKalb2016 | Reviewed this property |
    Yes there are hairdryers in the bathroom.
    0
    Votes
    Ashley H
    6 July 2017|
    AnswerShow all 2 answers
    Response from johnstubbs | Reviewed this property |
    Of course.
    0
    Votes
    Room Tips
    "Ask for a room overlooking Mirabell Gardens."
    Read review
    "Ask for room with view of the Mirabelle Gardens; king sized bed was great; worth upgrade to have access to..."
    Read review
    "Renovated rooms have an amazing shower"
    Read review
    "Rooms at back overlook gardens with view to castle"
    Read review
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