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Mercure Salzburg City

Traveller (286)
Room & Suite (133)
Dining (21)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine..
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Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS

Location

Full view
96Great for walkers
Grade: 96 out of 100
36Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1,273Reviews
321Photos
20Q+A
70Room tips
Traveller rating
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  • 36
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  • English
Popular mentions
The hotel is within 1km from train station and around 25 minutes walking to mirabel platz. It is located in a quiet residential area. The room size is good for 2 adult and 1 toddler. Bed comfortable and shower working properly.
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Excellent and great value. We were a family of four and had two rooms.Staff were excellent - from check in, to room service/service desk and bar/restaurant. Hotel is close proximity to central rail station (we walked with our luggage), to car hire premises, to cafes, restaurants
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Review collected in partnership with Accorhotels.com
The hotel has a very unpleasant smell in the corridor. Tiny bedroom and tiny bathroom... my knees were almost touching the wall when sitting on the toilet . The rooms were very dark and unwelcoming Noise from water pipes in the ceiling area could be heard all night . The linen
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Review collected in partnership with Accorhotels.com
The hotel is not far from the city center, you need a 20 minutes walk to get the hystorical surroundings. A parking facility is avaiable ( additional price ). I liked rooms furnitures and cleaness. Breakfast eas good. The only bad point was the puzzling and slow check-in process
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Response from Jan M, General Manager at Mercure Salzburg City
Responded 7 Jan 2019
Dear guest, I highly appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. Even more I am sorry, that your experience concerning the Check In did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Jan Meyer General Manager
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Having stayed at other Mercure hotels in Europe with excellent service and amenities, we had great expectations for this hotel. Unfortunately, they were not realized. Hotel allows smoking in rooms and halls smelled of it. Rooms are small (you cannot sit straight on toilet),
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Photo provided by managementMercure Salzburg City
Guest room
Letto
TV
La nostra stanza
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12345627
I did not see any sort of laundry for guests.
1 vote
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They have minibar fridge. Please check the temperature your medicine needs and ask the hotel. They should respond. Best wishes
1 vote
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Trip advisor is not allowing me to list website or email links. If you google mercure, Salzburg city, you will find a link to their home page. Their contact info is on the home page. Enjoy Salzburg!
1 vote
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Is there an elevator?
Dear Cinbrat, yes we´ve got an elevator within the hotel.
0 votes
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We stayed in mercure salzburg city. Its a really nice clean hotel with modern & well equipped rooms. Both hotels are closeby. However, they are a little far from main attractions and old city center which is across the river, i would say a 20 mins walk. Cafes are almost a 10 min walk away from mercure city. Mercure central is right opposite holidayinn and near to a petrol station. Its hardly 5 mins walk from mercure city.
1 vote
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1234
"higher floors will have less road noise"
"Choose rooms on higher floors to view the beautiful surroundings!!"
"I think all rooms in this hotels are quiet as the hotel is in a quiet area"
"comfortable bed , clean, and very nice view"
"Go somewhere else"
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PRICE RANGE
US$80 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure salzburg city hotel salzburgaccor salzburg city
LOCATION
AustriaAustrian AlpsSalzburg RegionSalzburg
NUMBER OF ROOMS
121
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