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Grand Hotel Europa

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850 Reviews from our TripAdvisor Community

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Showing 489: English reviews
Wood Ranch, California
Reviewed 1 week ago

I was disappointed from the start. Poor service at the front desk, a casual and not good direction as to where to go to park my car, walls that were dinged hinting that it is long overdue for a makeover, dirty carpet in my first room and when I complained that it might have had a smoker in it, and...

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Helpful?
Thank Rhonda C
Mumbai (Bombay), India
Reviewed 3 weeks ago

Amazing hotel..as you reach innsbruck main st hbf...just walk straight out which will connect to the hotel internally from underground basement...there is a special entrance for the hotel...very classy place..breakfast was v good...very nice restaurant and bar...room are spacious and v nice decor...stay is comfy...walking distance to the shopping lanes at the back..obb hbf being oppo to the hotel helps...

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Thank DrVijay31
Tbilisi, Georgia
Reviewed 4 weeks ago

The location of the hotel is Amazing, just in front of the train station, it's really helpful if you have lots of luggage. You will reach the hotel in few minutes. Also you can find all sort of needed services few steps around the hotel. Bus Station is in front of the hotel and from there you can reach every...

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Thank archil a
London, United Kingdom
Reviewed 1 November 2016

The hotel was absolutely lovely. We had a very nice room however it was well equipped with a comfy bed. The hotel is a short walk from the centre and near the train station, very important for us because we had no car. We tried also the restaurant with a really good classic winersnitzel.

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Thank martinsmith0
Truckee, California
Reviewed 21 October 2016

I was visiting Innsbruck for business and my Austrian agency set up at this hotel for me for one night. It was centrally located to great restaurants with easy parking. Bed was comfortable and shower had great water pressure. In the morning I had the breakfast that came with my room cost. It was your typical European breakfast with fresh...

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Thank dank937
Reviewed 20 October 2016 via mobile

Known as the number 1 address in Innsbruck the hotel is nice but could do with a few improvement. Rooms are OK for the price although a tad small. The restaurant serves very nice food but the service is very very slow. Definitely not the place to get a quick bite... and the staff always seem to be scrambling. The...

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Thank Emmanuel V
Brisbane, Australia
Reviewed 13 October 2016 via mobile

What a great location. Right across the road from the main train station. We caught the train from Interlaken to Innsbruck and spent 2 nights at the Grand Hotel Europa. Our room was to die for - it was an older room but so beautiful. It was like a little cottage in the mountains. The staff were fabulous at the...

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Thank dietebrooke
OlgaPiscopo, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Dietebrooke, thank you for sharing your experience on tripadvisor. Thank you for mentioning our perfect location, close to the city center and opposite the railway station. Our rooms/suites in Tyrolean style are really something special; great you enjoyed your stay. Kind regards, Olga Piscopo, Resident Manager

Reviewed 7 October 2016

In front of the train and bus terminal, neighborhood is not nice. 15 minutes walking to old town. Rooms are good but beds and lines can be improved Breakfast are well served and many traditional austrian food Front desk useless for any other than checking in and out

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Thank Emilio P
OlgaPiscopo, Geschäftsführer at Grand Hotel Europa, responded to this review

Dear Emilio, thank you for choosing the Grand Hotel Europa during your recent trip to the Alps and for taking the time to share your feedback. Our position is perfect to visit the city and its surroundings. Maybe for your next stay, we can accomodate you on the opposite side, but anyway our windows have the double glass, so in...

zurich switzerland
Reviewed 4 October 2016

we spend 5 nights in this Hotel.from end of September until october the 3.well the room are OK.very GOOD BED. to much '''electronic ''''with the curtain, open Close .light offen close''' from the bed..if you want more light you have to go in the hall to fix the monitor'''.lucky I am not so bad'''.now for the breakfast ,extra everything is...

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Thank Alain D
Zurich, Switzerland
Reviewed 29 September 2016

I booked this hotel due to some good reviews here, but was extremely disappointed - I will certainly not return here! As pictures say more than a thousand words and are not based on a personal opinion, please just take a look at the pictures below - Just some snapshots of my room: basement with a depressing view, cigarette buds...

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1Thank frequenttravel007

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $170 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#9 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europa staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 316 faces the street...nice to have a street view and a window that opens..”
  • Street view out of room 316
 of 5 bubbles dank937, 20 Oct 2016 | Read review
“Contact the hotel and outline your preferences, they will provide recommendations. Please read the review”
 of 5 bubbles belladonna01, 22 Jul 2016 | Read review
“A room on on the rear of the hotel would be advisable for quietness”
  • Bedroom
  • Bedroom
  • Bedroom
  • Bathroom
  • Bathroom
 of 5 bubbles mosesp305, 15 Jul 2016 | Read review
“Front room have wonderful views of the snow capped mountains”
 of 5 bubbles phital, 17 Jun 2016 | Read review
“Five star experience at a reasonable price.”
 of 5 bubbles gambhirsureshkumar, 3 Jun 2016 | Read review
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