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Grand Hotel Europa

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Traveller (291)
Room & Suite (289)
Dining (61)
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Overview
  • Excellent48%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“train station”(138 reviews)
“old town”(84 reviews)
“five star hotel”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Grand Hotel Europa
Special Rate: €60 (EUR)
Offers from Grand Hotel Europa
Special Rate: €60 (EUR)
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Nearby Hotels
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Reviews (1,024)
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293
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All reviewstrain stationold townfive star hotelperfect hotelhotel restaurantlovely roommain stationfront desk staffgolden roofunderground parkingthe heart of the cityconvenient locationvisiting innsbruckbreakfast was excellentbreakfast roomaustriaslippers
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11 - 15 of 577 reviews
Reviewed 21 March 2018 via mobile

We very much recommend this hotel. The location is excellent. The rooms well appointment. The staff friendly and efficient. The breakfast plentiful. We particularly appreciated the underground parking and easy access to the banhof. Very good value for money..we will return.

Thank Michael M
Response from Elena C, Guest Relations Manager at Grand Hotel EuropaResponded 22 March 2018

Dear Michael, thank you very much for your wonderful Feedback. It is a pleasure to read, that you had a nice time with us and we are already looking Forward to welcome you again. Have a wonderful day, best regards - Guest Relation Team

Reviewed 20 March 2018

Stayed here for 3 nights in March to do some skiing for a couple of days in the surrounding area. There's a lot of comments on Tripadvisor about whether this is a 4* or 5* hotel - I'd probably say 4* but very good nevertheless...More

1  Thank rfield1
Response from Elena C, Guest Relations Manager at Grand Hotel EuropaResponded 22 March 2018

Dear Guest, thank you very much for staying with us and taking your time to share your detailled Review with other travellers. We are happy to read that you had a nice time in our Hotel during your Ski vacation around Innsbruck. We do hope...More

Reviewed 16 March 2018

While traveling to Austria last month, we stayed at Grand Europa and had booked the Junior suite with Tyrol decor. Decent sized room had a king bed, a large sofa, separate bathroom and lavatory. The walls were wood panelled and so was the bed. View...More

1  Thank vijay r
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 18 March 2018

Dear Guest, thank you very much for staying with us and taking the time to share your experience with other travellers. We are happy that you felt comfortable in the room and that you liked our breakfast and dinner. We would like to apologize, that...More

Reviewed 7 March 2018

Really grand hotel ideal location really close to station and centre of innsbruck. Friendly service..the only thing bad is the heating. Impossible to get the room cool enough to sleep. Interesting art on the walls..wonder if the map from blaeuw is real!More

Thank Keramslon
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 7 March 2018

Dear Guest, thank you very much for your kind feedback. It is great to hear that our location was convenient for you and that you liked our staff. But we regret to read that you had Problem with the heating - for another stay please...More

Reviewed 5 March 2018

Our first time in Austria and we had an amazing time. The hotel was great. The staff were extremely helpful polite and friendly. The breakfast was delicious with plenty of choice. Definitely deserves five stars. Central to everything, you can walk into the centre, where...More

Thank GymJan
Response from ChrisSzabo, Guest Relations Manager at Grand Hotel EuropaResponded 7 March 2018

Dear Guest, thank you very much for your great feedback on TripAdvisor and your kind recommendation.We are happy that you a nice time with us and that you liked our breakfast and Location. We regret to hear, that there were problems with the cab -...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$166 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#15 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$166 - US$287 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Innsbruck
#5 Family Hotel in Innsbruck
#15 Luxury Hotel in Innsbruck
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (291)
Room & Suite (289)
Dining (61)
Pool & Beach (1)
Amenities (32)
Business Centre & Event Rooms (2)
Questions & Answers
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Warid A
5 May 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Mr. Warid, thank you very much for your massage. No there is everything included in our rate. So you don`t must pay for any City tax at the Hotel. We are much looking Forward to welcome you soon in our Hotel and wish... More
1
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Kinnari S
1 April 2018|
AnswerShow all 2 answers
Response from SabrinaF6020 | Property representative |
Dear Guest, Thank you for your request. You have a very nice indian restaurant called "Jaipur" juste 5mn walking distance from the hotel and a 2nd about 10/15mn called "Himal". For the shopping we recommande you the... More
1
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Room Tips
"Corner rooms offer more space"
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"Ask for room facing the backyard on higher floor. Our room was very quiet."
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"Front of hotel and upper floors look across the city towards the mountains"
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"If you want a bath, specify when booking"
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