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Grand Hotel Europa

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883 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Reviewed 11 April 2015 via mobile

Perfect position right in front of the main station, great bar and restourant and good rooms for a quality sleep in this lovely city inside the alps: the hotel is really tipical and also the staff friendly, only problem is the restourant cery very expensive

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Helpful?
2Thank Pieriboni
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit your kind comments on your recent stay at our hotel. I am glad to find out, that you enjoyed your stay and appreciate you for pointing out our helpful team, as well as our convenient location. We are all looking forward to having you back at our hotel on your...

Newton Abbot, United Kingdom
Reviewed 10 April 2015

I stayed at the Europa from 8th - 12th March with colleagues. My room was a superior and was brilliant - very spacious, huge bed, sofa, desk area, safe, TV, good WiFi connection and a nice bathroom. Being on the 4th floor I was also lucky enough to have a view of the mountains too. The location of the hotel...

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Helpful?
1Thank Jade H
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for writing a valuable feedback on your experience. I am pleased to read your kind words of appreciation towards our friendly and helpful staff members, as well as your positive comments in regards to our spacious, comfortable rooms and our central location. I would also...

Mumbai
Reviewed 10 April 2015 via mobile

Off late I have been liking Hotels that get to know u as a person, and not just ATM card, and attend to your needs. I found Grand Europa to be just that. Centrally located just outside the main station, they took the trouble to picking us up from the station, free of charge. Room was big and clean and...

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Helpful?
1Thank SharadGoel2000
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich bei Ihrem letzten Aufenthalt in Innsbruck für das Grand Hotel Europa entschieden...

Huntington, New York
Reviewed 9 April 2015

Between the staff and the great breakfasts - there is no better way to start your day in Innsbruck. While it was a Holiday weekend in Austria they still found us restaurants and activities for myself and two children (ages 7 & 11). We had a great time and will definitely return to this hotel.

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Helpful?
1Thank GWN1960
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to share a feedback on your recent experience at the Grand Hotel Europa. I am pleased to learn, that you had a fantastic time in Innsbruck and that we could make the holidays for you and your loved ones even more enjoyable. I will gladly share your kind words with the entire...

Zurich, Switzerland
Reviewed 31 March 2015

The taxidriver bringing me to the airport summed it up better than I can: "Innsbruck needs a five star hotel, so they gave it to the Europa, but it is never ever a five star hotel". People in this hotel are nice and helpful, but from staircase to elevator (one of the two broken during my visit) to the room,...

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Helpful?
2Thank HansM1959
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for taking the time to share your constructive feedback. I am pleased to learn your words of appreciation towards our helpful staff members as well as our gourmet restaurant. I am sorry, that we could not meet all your expectations, especially in regards to our...

Zurich, Switzerland
Reviewed 25 March 2015

The hotel is old, with renovated rooms. For the price the hotel is not worth it, for sure is not a five stars hotel. The breakfast really bad, the pastries not fresh and the eggs not well cooked. Near the city center. If you are in Innsbruck for sure you can find better hotels again near the city center, anyhow...

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Helpful?
1Thank maria x
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for providing us with your constructive feedback on your recent stay at the Grand Hotel Europa. I am sorry to learn, that we could not meet your expectation in regards to our rooms and location.Be assured,that your comments regarding our breakfast buffett will be shared with those concerned. Nevertheless,I still hope to have the opportunity to...

Reviewed 22 March 2015

Love the location of Grand Europa Hotel. It's right opposite the Innsbruck train station, and it's only less than 15 mins walk to the old town. Breakfast is very nice and the restaurant is very beautiful.

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Thank Globetrotter_vee
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback zu schreiben. Es freut...

Kolkata
Reviewed 22 March 2015

We entered the hotel to find out the elegance, it is really very good for city travellers with a view to visit Innsbruck in one or two days, it is just opposite the railway station, staffs were very helpful and can arrange local trips conveniently

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Helpful?
Thank ShibRanjan
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for submitting your valuable feedback on your recent experience at the Grand Hotel Europa. I am pleased to find out that you enjoyed your stay, especially in regards to our helpful staff members and our location.I will make sure to share your kind comments with the entire team, as this is a great motivation for all...

Kent, England
Reviewed 13 March 2015

Chose this hotel as opposite the main station where I was arriving from Switzerland so very useful. The station also was a main stop for the Sightseer bus and other various very useful buses and trams to get round the city so a very well positioned hotel! The reception staff were very friendly and very helpful and gave me a...

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Helpful?
2Thank hausjac
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback über Ihren Aufenthalt im...

Teddington, United Kingdom
Reviewed 12 March 2015

A lovely stay in a lovely town and a lovely hotel. Staff we're really friendly and willing to help in anyway they could. The room was clean and tidy - I would have expected a slightly better bathroom for a 5* however the price was fair. Breakfast was lovely and plentiful. The hotel is right opposite the station where you...

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Helpful?
3Thank Tom R
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to leave your valuable feedback on your recent stay at the Grand Hotel Europa. I am pleased to learn, that you enjoyed your short trip to Innsbruck and happy to read your kind comments towards our helpful staff members.I will make sure to share them with the entire team ! We all...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $172 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#10 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europa staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book a different hotel!”
 of 5 bubbles 839jasonc, 31 Dec 2016 | Read review
“Level 3 room 310 very good size and very clean.”
 of 5 bubbles CornishJedi, 27 Dec 2016 | Read review
“There does not appear to be any rooms with good long range views”
 of 5 bubbles PeteG692, 19 Dec 2016 | Read review
“Room 316 faces the street...nice to have a street view and a window that opens..”
  • Street view out of room 316
 of 5 bubbles dank937, 20 Oct 2016 | Read review
“Contact the hotel and outline your preferences, they will provide recommendations. Please read the review”
 of 5 bubbles belladonna01, 22 Jul 2016 | Read review
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