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Grand Hotel Europa

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850 Reviews from our TripAdvisor Community

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Showing 489: English reviews
shropshire
Reviewed 20 February 2015

This hotel and staff are fantastic, have stayed here before and always excellent and outstanding, Staff are trained to the highest standards, Rooms and restaurant are just perfect if you want the best this is it!. We loved our stay keep up the good work we will be back,I find some trip advisor comments hard to take on this is...

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Helpful?
3Thank bethshropshire
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa and for leaving your valuable feedback on your recent stay. I am delighted to hear, that we met your expectations and made your stay enjoyable.Your kind comments will be shared with the entire team. We are already looking forward to welcoming you back at our hotel on your next trip...

Waterford, Ireland
Reviewed 18 February 2015

Great hotel with friendliest staff ever!!! Especially would like to say big THANKS to Julia G and Jacob! Without your help we wouldn't have had an opportunity to see and to make the most of our short stay in Innsbruck. 500 euro for bags would of been well worth it ;) Looking forward to going back.

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5Thank makita_69
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to submit a valuable feedback on your recent stay at the Grand Hotel Europa. I am very pleased to read your lovely words of appreciation towards our helpful team. Be assured, that I will gladly share them with all staff members. It is nice to hear, that we made your stay enjoyable....

Barkingside, Essex
Reviewed 13 February 2015

My husband and myself stayed here with our two children (age 9 & 6) for 6 days and have nothing but good things to say about the hotel and the staff. The hotel is situated only a 10 minute drive from the airport, and from the moment we arrived the staff could not do enough for us. We had an...

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6Thank filmarc
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time to provide us with your valuable feedback on Tripadvisor. I am very pleased to read your kind words of appreciation towards our helpful staff, which I will gladly share with the entire team.Thank you for pointing out our spacious rooms and our rich breakfast buffet. Rest assured I have shared your comments...

Calcutta, India
Reviewed 10 February 2015

I stayed at the Grand Europa for one night in Januaury. While I found the hotel excellent in terms of the architecture, décor, rooms and food, I found it lacking in service, hospitality and personalization. Rooms: We stayed in the category just below the suite. The room itself was fairly large - they have the option for a modern room...

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3Thank Dapppa
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review
Google Translation

Sehr geehrte Gast, vielen Dank, dass Sie sich die Zeit genommen haben um uns ein Feedback zu schreiben. Ich möchte...

Reviewed 30 January 2015

Just stayed for the fourth year running, staff and cleanliness and food spot on. Roman the boss always making sure of every need for his guests , great location for everything especially the fantastic ski areas, Mike And Andrew Brown

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2Thank Mickeybrowncow
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for being loyal to the Grand Hotel Europa once again and for taking the time to share you feedback. I appreciate your lovely comments regarding our staff members,outstanding dining and our unique location, which I will gladly share with the entire team. We are all already looking forward to welcoming you back with us, latest next...

Singapore, Singapore
Reviewed 28 January 2015

The staff was patient in guiding us and providing information on the attractions. Room are quite spacious with a mini walk in wardrobe to put your winter clothing and ski equipment. Everything is great , good sound proof , couldnt hear outside traffic noise at all. However , i would like to comment on the bathroom. There wasnt a drain...

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Thank Ace0fspadeZ
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for choosing the Grand Hotel Europa for your recent stay and for submitting your valuable review. I am very delighted to learn about your appreciations towards our friendly staff and our spacious rooms. Thank you for bringing the problem with your bathroom to my attention, I can assure you that steps of improvement have been already...

Manhasset, New York
Reviewed 24 January 2015

Stayed here for two days in January 2015 with family of 6. We had many needs (not everyone skiing, older children, younger children...) Roman, the General Manager, was an exceptional host. He tracked down our lost luggage, helped get us skiing equipment, found a gym for a younger daughter, and sent us home with the Austrian coffee we fell in...

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Thank M Q
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking the time and sharing your valuable feedback on your recent stay at the Grand Hotel Europa. I am delighted to read your words of appreciation towards our efficient staff and to learn that we made your stay enjoyable. Be assured that I will share those compliments with the entire team. Furthermore thank you for...

Indiana
Reviewed 19 January 2015

Stayed here last summer while on a 2week trip through Austria with our kids. Property is very conveniently located across from the train station and it isn't far from the old town area. The hotel is modern and staff very friendly and welcoming. There is nothing particularly special or luxurious about this hotel but I did not see or find...

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Thank IndianaTravelmom
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for submitting your feedback on TripAdvisor. I do appreciate you for pointing out our central location,only few steps from the historical city center and for mentioning our friendly staff members. Hope to have the opportunity to welcome you back soon. Best regards, General Manager

Haywards Heath
Reviewed 17 January 2015

We were shipped out to this hotel due to a 24 hour BA delay so our experience was based on more than 100 people descending on this hotel at once. The team were efficient and very friendly, the manager had a great personality and was a breath of fresh air after our sit at the airport all day. The team...

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Helpful?
Thank Heather E
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for taking your time to provide us with your comments on your recent stay at our hotel. I am glad to learn that we could still make your short,unexpected stop over,due to BA dalay,enjoyable and would be more than happy to welcome you back in Innsbruck at any other occasion . We do appologize for any...

Prague, Czech Republic
Reviewed 14 January 2015

I was in this lovely town and hotel for the second time and they again showed me how it should work in 5 star hotel. The hotel room was really nice with a breath taking mountain view, the breakfast was just yummy and everybody was really helpful and always smilling at us! Innsbruck is one of my favorite places and...

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Thank verybery
Grand Hotel E, Manager at Grand Hotel Europa, responded to this review

Dear guest, thank you for sharing your kind comments on Trip Adviser. I am delighted to hear that we made your recent stay at our hotel enjoyable . Be assured that your compliments on our helpful, smiling staff ,our rooms with breathtaking mountain views and excellent dinning will be shared with the entire hotel team. We look forward to welcoming...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Hotel Europa is a top hotel in Innsbruck, Austria, and one of the most impressive hotels in central Europe. The hotel’s location makes it perfect for exploring Innsbruck, and the beautiful surrounding countryside. The location, modern amenities and stunning decor make the hotel highly regarded. ... more   less 

Additional Information about Grand Hotel Europa

Address: Suedtiroler Platz 2, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: $159 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Europa 5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Grand Hotel Innsbruck
Grand Resort Innsbruck
Hotel Style:
#4 Business Hotel in Innsbruck
#8 Family Hotel in Innsbruck
#9 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Europa staff and other travellers.
8 questions
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Questions? Get answers from Grand Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 316 faces the street...nice to have a street view and a window that opens..”
  • Street view out of room 316
 of 5 bubbles dank937, 20 Oct 2016 | Read review
“Contact the hotel and outline your preferences, they will provide recommendations. Please read the review”
 of 5 bubbles belladonna01, 22 Jul 2016 | Read review
“A room on on the rear of the hotel would be advisable for quietness”
  • Bedroom
  • Bedroom
  • Bedroom
  • Bathroom
  • Bathroom
 of 5 bubbles mosesp305, 15 Jul 2016 | Read review
“Front room have wonderful views of the snow capped mountains”
 of 5 bubbles phital, 17 Jun 2016 | Read review
“Five star experience at a reasonable price.”
 of 5 bubbles gambhirsureshkumar, 3 Jun 2016 | Read review
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