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Rainers Hotel Vienna

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Rainers Hotel Vienna
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528 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Bucharest, Romania
Reviewed 2 weeks ago via mobile

It is a 3 star hotel. We had a really bad experience with the staff. When we arrived the font desk guy told us we had breakfast included, but when we checked out they told us we have to pay. We asked to see the manager. She came and told us we were liars!!!!!! A real manager isn't supposed to...

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Helpful?
Thank AdelinaRetevoescu
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Adelina, we are very sorry to read your negative review. First off all, we would like to point out that we never said that your are liars. This is not the way we are handling claims. We tried to solve this in a calm way, unfortunately you did not gave us the chance. Your reservation has been made without...

Reviewed 2 weeks ago via mobile

We stayed there in July 2014 and had a great experience. The staff was friendly, the breakfast was great! And we loved the gym. The family suite and the rooms were really nice, clean and comfortable. The family suite had even two flat-screen TVs.

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Helpful?
Thank Tina M
Belgrade, Serbia
Reviewed 3 weeks ago

My friend and I stayed in this hotel for two nights and we were both very happy with it. We were first given a really nice, spacious room, but after a minor technical problem with it (our sink wasn't working properly), the very kind manager Stephan apologised and moved us into an even bigger one! The beds are nice and...

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Helpful?
Thank KsenijaSiljic
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Ksenija, We are delighted and speechless from your kind feedback. We are constantly trying to do our best and want to make our guests feel like at home. It would be great to see you again. Kind regards, Your Rainers Hotel Vienna Team

Reviewed 3 weeks ago via mobile

It's a hotel perfect for people who travel alone or with friends. The breakfast is definetely one of the plus of the hotel. It is not in the centre of the town but is well connected with the public transportation (as is the whole city).

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Helpful?
Thank Eleni P
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Eleni P. Thank you for your feedback. We are pleased to hear that you enjoyed your stay in our Hotel and in Vienna. Thank you for rating our Breakfast, as good. We are constantly trying to improve it, so all of our guests can enjoy a good start into their day. We would be glad if you decide to...

Singapore, null, Singapore
Reviewed 4 weeks ago

Non-German speaking, once we decipher the signs, we could easily get around Vienna as the hotel is minutes walk to the S bahn Matzleinsdorfer Platz station (a stop away from Wien Hauptbahnhof train station where we arrived at Vienna from Budapest). Within the same vicinity, there are trams too (#1 brings you to the ring at Kartner Ring. Oper. station)....

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Helpful?
Thank Joey C
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Dear Joey C, thank you for taking the time for writing this feedback. We are happy that overall your stay has been pleasent. Concerning the residue in the kettle, we have already given this information to our houskeeping manager and hope that for a next stay everything is fine. We also dispose of rooms with a shower, if you have...

Glemsford, England, United Kingdom
Reviewed 5 weeks ago

I came here with my wife for a 2 night stay while visiting the Xmas markets. a large room with all the facilities that would be expected at a hotel of this star rating, breakfast was a nice selection in the mornings and the room and bed were comfy.

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Helpful?
Thank BigBadJohn1402
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Thank you very much for your kind feedback. We are happy to hear that you enjoyed your stay at our Hotel and we would be glad to welcome you again for your next stay. Kind regards, Your Rainers Hotel Vienna Team

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 12 December 2016 via mobile

I stayd in the hotel for 2 nights, the room is good,clean. the service grate. very close to public transportasion, all good. the price is not high and the reception very halpful. the tram 1and bus number 14a near by

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Helpful?
Thank A TripAdvisor Member
RainersHotelTeam, Leiter Gästebetreuung at Rainers Hotel Vienna, responded to this review

Thank you very much for your kind feedback. We are very happy that you enjoyed your stay in our Hotel. Kind regards, Your Rainers Hotel Vienna Team

Quezon City, Philippines
Reviewed 27 November 2016 via mobile

When we spend a weekend in Vienna we choose Rainer's hotel first it is very value wise, 2nd it is near the tourist spots like Schönbrunn, there is a shopping street very near also a Turkish restaurant in front which is very cheap but has very good food also! The hotel offers buffet breakfast for €14.50 per person per day...

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Helpful?
Thank Aiabells
Cardiff, United Kingdom
Reviewed 15 November 2016 via mobile

Friendly staff, nice big room, fab breakfast, close to station - really would recommend this hotel. We didn't eat here in the evenings but I'm sure the food would be good. The only downside was that our room looked out over some rather uninspiring buildings but maybe you need to expect that when staying in the city.

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Helpful?
Thank Linbow0009
Athens, Greece
Reviewed 19 October 2016

I really dont understand why hotel managers don't learn simple things! Breakfast is part of the package and you should get it right! When you claim that you are a 4-star hotel, as Rainers Hotel does, you should offer 4-star breakfast and not what I ate over my 4-night stay in this hotel. But I will come back to it....

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Helpful?
Thank oellin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Rainers Restaurant
Rainers Restaurant
Cuisines: Austrian, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The 4-star Rainers Hotel Vienna is a trendy, modern business and city hotel. Located near the city centre of Vienna, it is the perfect base for discovering Vienna and its important sights. Combining history with modern elements, the hotel creates a unique atmosphere of well-being. For lovers of culture, city tourists and business travelers, the hotel offers a modern and stylish ambiance with dedicated employees who know the value of professional service. The variable room design of the seminar hotel's 640 m² events area provides an excellent setting for conferences, presentations, seminars and exclusive meetings. State-of-the-art technology, natural daylight and professional on-site support ensure a comfortable work environment for up to 350 people. The restaurant, with terrace dining in the summer, and the individually adaptable banquet rooms can also be made available for festivities and celebrations. Discover the magic of our creative, light and vitamin-rich cuisine! ... more   less 

Additional Information about Rainers Hotel Vienna

Address: Gudrunstrasse 184, Vienna 1100, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $71 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rainers Hotel Vienna 4*
Number of rooms: 179
Reservation Options:
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Also Known As:
Vienna Rainers Hotel
Hotel Style:
#126 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Rainers Hotel Vienna staff and other travellers.
3 questions
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Questions? Get answers from Rainers Hotel Vienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“executive rooms are well appointed”
 of 5 bubbles labal, 28 Sep 2016 | Read review
“Don't come here! Otherwise, you have a bad experience.”
 of 5 bubbles irinawong3, 3 Nov 2014 | Read review
“Superior rooms are very nice!”
 of 5 bubbles ElenaY991, 27 Dec 2013 | Read review
“Not ideal if travelling alone due to location.”
 of 5 bubbles 958sarahg, 6 Sep 2013 | Read review
“Try another hotel”
 of 5 bubbles Jonshe, 28 Aug 2013 | Read review
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