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Mercure Grand Hotel Biedermeier Wien

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#93 of 367 Hotels in Vienna
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Mercure Grand Hotel Biedermeier Wien
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1,059 Reviews from our TripAdvisor Community

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Showing 521: English reviews
uk
Reviewed 7 August 2015

The room we had was very good and well appointed. The breakfast was also good. It is located between 2 underground stations both a short walk away so access to Vienna good. Access is through a cobbled passageway which has some shops and bars. On the surrounding roads there are plenty of shops and bars to choose from.

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Helpful?
2Thank Stoneleigh
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Stoneleigh, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 7 August 2015 via mobile

We really enjoyed our stay here. It's on tiny little street with a few shops and another hotel restaurant. The hotel lobby is spacious but still quaint. We had two twin beds as requested in a nice though cozy suite. There is a nice bar to sit and enjoy a cocktail or a nitecap.

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Helpful?
Thank Cindy S
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Condy S, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Taiwan
Reviewed 5 August 2015

Their room is clean , and let you feel like very classy And we picked up twin bed room, the bathroom and toilet are separated inside , it’s a good design that you won’t smell bad after someone used. They also has new gym and steam sauna The reception is professional even in weekend, they recommend some concert and offer...

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Helpful?
Thank MickeyYU2014
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear MickeyYU2014, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Edinburgh, United Kingdom
Reviewed 5 August 2015

Stayed here for 2 nights and was allocated a double room on the 1st floor. The hotel is situated in an ideal location for visiting the various attractions and also close to public transport links. Our room had a comfortable bed and the linen was of a good standard. The bathroom was fitted with a shower (no bath) and was...

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Helpful?
Thank Wilton2
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Wilton2, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Dublin
Reviewed 3 August 2015 via mobile

Just returned from a stay here.Hotel clean and comfortable.Great value for money.Breakfast wide variety to suit all.The easy access to Wien mitte station CAT airport train u bahn 5 minutes to stephensplatz and to other areas of interest.Vienna fabulous 3 nights wasn't even enough!

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Thank DublinRosie_26
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear DublinRosie_26, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Campton, New Hampshire
Reviewed 29 July 2015

We stayed in this hotel twice in June, once for one night on the way to Prague, and again for two nights a week later. We enjoyed the rooms and found them to be clean and spacious, with everything we needed. The hotel staff is friendly and helpful. The location is good for a short walk to parks and the...

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Helpful?
1Thank WhiteMountainsFamily
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear WhiteMountainsFamily, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Surrey, United Kingdom
Reviewed 29 July 2015 via mobile

This hotel has lots of character and charm and is in a good, quiet location down a narrow alley, close to the beautiful Stadt Park and the Landstrasse metro. Rooms are very comfortable and well equipped although the air-con was not very effective during my stay in the recent heatwave. Very helpful staff.

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Helpful?
Thank julia d
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Julia D, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Reviewed 29 July 2015

only 4 to 5 min walk from Landstrasse Mitte Wien (where the U bahn is and the S bahn to the airport is also there), very convenient and quiet. the room is small but very nice cottage style room. it was exactly what we wanted. breakfast was standard but nice. staffs were helpful and polite. we were very happy and...

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Thank Wai Kuan M
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Wai Kuan M, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

NW Alberta
Reviewed 28 July 2015

We stayed here along with another couple for 3 nights, two rooms on 3rd floor. Hotel is located well for touring Vienna, only a quick walk to subway, hop on bus tours etc. The hotel itself is laid out in an odd way and it doesn't have tat cozy feeling. Rooms were clean ad appointed well, just had a quirky...

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2Thank RamboNWAlberta
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Sheffield, United Kingdom
Reviewed 22 July 2015

Not so 'grand' as the name implies. This is a dated but quirky hotel. The rooms are tiny and bathroom old fashioned. The room in size reminded us of the cheapest cabin on a cruise boat with one bed against three walls. There are shape corners on the one bed in the middle of the room which we continually hit...

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Helpful?
Thank StuartRon
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear StuartRon, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $116 - $270 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Travelocity, Booking.com and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#68 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The rooms are not famous about good view.”
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“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
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 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
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