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Mercure Grand Hotel Biedermeier Wien

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#92 of 367 Hotels in Vienna
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Mercure Grand Hotel Biedermeier Wien
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1,062 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Grand Hotel Biedermeier Wien
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Showing 522: English reviews
Sheffield, United Kingdom
Reviewed 22 July 2015

Not so 'grand' as the name implies. This is a dated but quirky hotel. The rooms are tiny and bathroom old fashioned. The room in size reminded us of the cheapest cabin on a cruise boat with one bed against three walls. There are shape corners on the one bed in the middle of the room which we continually hit...

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Helpful?
Thank StuartRon
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear StuartRon, Thank you for taking the time to tell us about your experience at the Mercure Wien Grand Hotel Biedermeier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

London, United Kingdom
Reviewed 20 July 2015

I am lead to believe that once it was an old warehouse which probably explains the quirky layout. it is a very long thin hotel; the rooms are roomy and the beds are comfy. The service was good but not hurried; waiting seems to be part of the whole Vienna experience. I thoroughly enjoyed the food and the veal goulash...

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Helpful?
Thank Cyberposs
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Cyberposs, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Dublin, Ireland
Reviewed 16 July 2015 via mobile

The hotel itself is lovely, clean and spacious, but to be honest the staff leave a lot to be desired. For the most part they were quite short when we asked a question and there was one waiter who was fantastic. He is a Turkish guy and he was lovely. One young guy on reception is quite pleasant but I...

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Helpful?
Thank Carol H
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Carol, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also share the information with our front office team, to avoid any situation like this in the future. At Mercure, we strive to...

Manchester, England
Reviewed 16 July 2015

Stayed here as part of a trip organised by Great Rail Journeys. The premises were once a warehouse which has been converted to a hotel, so expect some twist and turns as you find your way about. Rooms were clean, comfortable and well presented although the views were a bit obstructed by the proximity of other buildings. The buffet breakfast...

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Helpful?
Thank VisitingGuest
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Grand Hotel Biedermeier Wien. I am sorry that your experience did not meet your full expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important...

Palm Desert, CA
Reviewed 13 July 2015 via mobile

The warmth and charm of this hotel in an walkable location make it a very good choice for travelers. The underground station is close and from there you can access everything. The rooms are small but nicely furnished with amenities like in-room safes and hair dryers. The reception level has several cozy "conversation areas" that are beautifully designed and furnished....

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Helpful?
1Thank Barbara J
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Barbara J, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Indore, India
Reviewed 9 July 2015 via mobile

Decent sized rooms with good amenities. The hotel is very much in the city center and everything is just walkable. We had 2 Indian restaurants on the same block serving delicious Indian food. Loved the place and would recommend it others looking for a decently priced hotel in city center.

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Helpful?
Thank Jai D
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Jai D, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Edinburgh, United Kingdom
Reviewed 7 July 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Iain M
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Reviewed 7 July 2015 via mobile

We stayed at this hotel on our way to Santorini. Its smack bang in the center of everything. Mitte station is within 5 mins walking distance and from there you can catch the express train which takes you to the airport in 13 minute. The only thing I would say is if you are claustrophobic like me then dont request...

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1Thank Raman G
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Raman G, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Copenhagen, Denmark
Reviewed 6 July 2015

Review collected in partnership with Accorhotels.com
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Thank Kirland
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Longview
Reviewed 4 July 2015 via mobile

I really liked this hotel! Great rooms large large rooms! Very well furnished! Really like the location. Easy to get to everything just there two nights but really enjoyed it , nice hotels is my thing and this one did not disappoint me! Ate there every morning it was great! The staff was also willy to help and answered all...

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Helpful?
Thank Pharry123
Mercure_Biedermeier, Manager at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Pharry123, We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $115 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Priceline, Travelocity and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Luxury Hotel in Vienna
#67 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
5 of 5