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Hotel Imperial Vienna

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Hotel Imperial Vienna
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1,019 Reviews from our TripAdvisor Community

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Showing 722: English reviews
New York City, New York
Reviewed 18 February 2014

I stayed in the imperial for 2 two nights for a performance/business trip. My bags where in my room when after I checked in. The room was spacious with excellent toiletries and bathroom facility. Fresh plums placed in my room daily with room cleaning. Extremely comfortable bed and very quiet hotel (despite being in the middle of downtown). Very relaxing,...

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2Thank Theodorian
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Theodorian“, Let me take this opportunity to thank you for your recent stay with us and for sharing your feedback about the Hotel Imperial Vienna with the online community. I am delighted to read that you enjoyed your visit to our beautiful city and that your experience does credit to the renowned Imperial Service. We would be delighted to...

Reviewed 16 February 2014 via mobile

Starwood has its "Luxury Collection". A lot of its hotels aspire to that: this is the real deal. I've spent 900-odd nights in Starwood hotels in the past decade, and none has matched this (including their two other excellent 5* hotels in Vienna). Truly stunning public areas. An incredible suite, as tasteful as you could imagine. The best buffet breakfast;...

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Thank JCW
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “JCW”, First of all I want to thank you for your recent stay at the Hotel Imperial Vienna and for sharing your thoughts with us and the TripAdvisor community. It was rewarding to read that you enjoyed your stay with us and that you experienced the renowned Imperial service culture. The first phase of a complete revitalization of all...

London, United Kingdom
Reviewed 11 February 2014

Stayed here for two nights with the family in a suite. This is the most beautiful hotel room I have ever stayed in. The suite was incredibly comfortable, beautifully decorated with huge windows looking out onto Vienna.The service is seamless, efficient and always professional. We stayed there whilst major renovation work was being carried out and yet we never heard...

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Thank yes61
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear « yes61 » and family, Let me take this opportunity to thank your for your recent stay with us and for taking the time to write down your thoughts about your visit. I am honoured to learn that you consider one of our suites as the most beautiful hotel room you have ever stayed in. The Hotel Imperial is...

Gurgaon, India
Reviewed 8 February 2014

We stayed in this hotel for 3 nights, and we had 3 rooms to ourselves. It gives you a great feeling of staying in a Royal Palace, and still in the center of the Vienna city. We enjoyed the stay, although the hotel is expensive, and not having a breakfast included in the tariff makes it more expensive.

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Thank aakash_wanderer
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “aakash_wanderer”, Thank you very much for your recent stay at Hotel Imperial Vienna and for sharing your feedback with us and the TripAdvisor Community. I am happy to read that you enjoyed your stay at the Hotel Imperial which is indeed a former princely palace, with a history spanning over the past 140 years. It would be our delight...

Reviewed 25 January 2014

I stayed here for one night on business in Vienna. The staff is incredibly helpful and and nice. I forgot my phone in the car and they went down to get it and brought it to my room. The style of the hotel is an antique historical style. It's not necessarily my favorite style, but the rooms are done tastefully...

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Thank Brabus73
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Brabus73“, Let me take this opportunity to thank you for your recent visit and for sharing your experiences with us and the Tripadvisor community. I was very happy to read that you were delighted with our renowned Imperial service. Guest satisfaction is our utmost focus and if our occupancy permits, it is always again a pleasure to be able...

Switzerland
Reviewed 23 January 2014

We stayed here in January 2013. There are some hotels where you know as soon as you set foot onto the property that you have made the right choice. With the Imperial that realization hit me several hours after I reserved the hotel and I received a welcoming email with offers to help prepare my visit. The promptness with which...

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2Thank CosSwitzerland
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „ CosSwitzerland“ and family, First of all I want to thank you for taking the time to write such a detailed review about our Hotel Imperial. Reading your elaborated comments was very rewarding to us and I am delighted you experienced our renowned Imperial service culture. We strive to deliver an exceptional service every day and at every interaction...

Cambridge, United Kingdom
Reviewed 15 January 2014

The Imperial is properly "old school" and fabulous for it. As all over Vienna the Austrians (and for us Brits to find staff from the native country is unusual in the service sector nowadays!) seem initially a bit aloof. But give 'em a few days & you realise its their way & actually they're really interested in your comfort &...

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Thank Lynda A
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Lynda A“ and partner, Thank you so very much for your stay with us at the start of the year and for sharing your thoughts with us and the global Tripadvisor community. It was very satisfying to read your comments about our hotel and that our newly revitalized public spaces and food & beverage venues left lasting impressions with...

Dallas, Texas
Reviewed 6 January 2014

There is a reason guests at this hotel have been returning for over 40 years straight…the experience is unequalled. Two elements are critical for any hotel to be truly 5 Star: an outstanding concierge and a general manager who is exceptionally detail oriented. This hotel has both. We were guests (with Annabelle, our huge Briard) over the Christmas & New...

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Thank Art_lover_Dallas
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Art_lover_Dallas“ and partner, Thank you very much for sharing your very delightful feedback with us and the entire Tripadvisor community. I was very touched reading your rewarding comments and was particularly thrilled that you already could experience our newly renovated Café Imperial and our new “1873 – HalleNsalon” lobby lounge and bar to celebrate the festive season in style....

Sydney, Australia
Reviewed 5 January 2014

It's a hotel from the old classics style and might not appeal to everyone if mod cons are ur thing.Certainly hard to fault in any way perhaps some of the staff we found abrupt and in need of a visit to the charm school.

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2Thank O2BaGooner
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „O2BaGooner“ and partner, Thank you for your stay with us in May 2013 and for sharing your feedback via this TripAdvisor portal. Its 140-years of history make the Hotel Imperial a historical icon indeed and it is our utmost focus that the history only reflects in its design but not in its condition. At the Hotel Imperial we continuously...

Kazan, Russia
Reviewed 3 January 2014

Stayed in this hotel for an incredible 10-days vacation to Vienna, and, perhaps, also thanks to this hotel this city had become my favorite destination in the world so far. This hotel reflects the spirit of this good old-fashioned and amazing city so well. It breathes with history - along with all the glorious guests that stayed throughout the time...

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Thank Zlata_solely
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Zlata_solely“, First of all I would like to take the opportunity to thank you for taking the time to write such a detailed feedback of your stay at Hotel Imperial and for the almost perfect rating in all categories. To read your comments was very rewarding for all of us and we were delighted to learn that you had...

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Imperial Vienna

Address: Kaerntner Ring 16, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: $416 - $613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Imperial Vienna 5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Vienna
#15 Luxury Hotel in Vienna
#22 Business Hotel in Vienna
#29 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Imperial Vienna staff and other travellers.
15 questions
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Questions? Get answers from Hotel Imperial Vienna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet, luxury, stylish, posh”
 of 5 bubbles JanFinsterle, 18 Jan 2017 | Read review
“Rooms on the side are quieter”
 of 5 bubbles Cetatzeni, 12 Jan 2017 | Read review
“Rooms on the fifth floor great for views”
 of 5 bubbles Y9069TFlaura, 30 Dec 2016 | Read review
“Ask for the concierge to give you a hotel tour”
  • The outdoor dining area
  • Great tub for soaking
  • Safe and closet, there were 3 closets
  • Room 209, fresh fruit when we arrived
  • Room 209, we had the beds fixed to make 1 king
  • Work area, room 209
  • One of the Grand Suites
 of 5 bubbles Teambanzai, 29 Dec 2016 | Read review
“Opt fro a junior suite and don't miss their breakfast buffet”
 of 5 bubbles ronaldw674, 21 Nov 2016 | Read review
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