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Hotel Imperial Vienna

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999 Reviews from our TripAdvisor Community

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Showing 709: English reviews
London, England, United Kingdom
Level Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 26 December 2013

My stay at Hotel Imperial is the first where I found myself inspired by the splendour of decor and accolades steeped in this hotel's rich history. Everything from the lobby to my room was adorned by pictures, paintings, sculptures and artefacts. The room was modestly sized and furnished with antiquated Viennese pieces that I was actually afraid to touch and... More 

Helpful?
Thank afnowak
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “anowak”, I would like to take the opportunity to thank you for your recent stay and for taking the time to write down your feedback. I was delighted reading your warm words about the hotel and our staff. The Hotel Imperial is indeed a former palace and our employees strive to deliver a flawless service every day. I am... More 

Dallas, Texas
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 December 2013

room was excellent with winding staircase to second level (we were upgraded as SPG Gold on a points stay); however, there was some type of stain on the wall and a used bandaid on one of the pillows; Concierge (Orlando) was very helpful in arranging some dinner reservations (Cafe Imperial and the Black Camel) and a private driver/tour guide

Helpful?
Thank txtraveler47
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “txtraveler47” and partner, First of all I want to thank you for your recent stay with us and for sharing your thoughts on TripAdvisor. I felt truly upset about the patched pillow which is in no way how we want our imperial service to be. I can assure you that we put our focus on the quality of our... More 

New York City, New York
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 December 2013

We stayed here for only one night on a return from Montenegro (August 2011), but it was a great experience. Highly recommended and in a great location. We had a room overlooking the opera house. Our room was large and grand, and the result of an upgrade.

Helpful?
Thank HMMIII
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „HMMIII“ and partner, Thank you very much for you positive comment. I am happy to read that we met up with your expectations. It is with pleasure that we upgrade our guests upon availability. It would be a pleasure for us to welcoming you back in the not too distant future. I wish you a successful New Year. Yours... More 

Athens, Greece
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 December 2013

I visited Vienna and stayed at the hotel for both business and pleasure reasons. First of all the building is very well maintained which is something I did not expect since this building was a palace built somewhere around 1860. Stuff was very polite and helpful on any need that we had. Breakfast was plentiful, fresh, awesome! It totally worth... More 

Helpful?
Thank Traceratio
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Traceratio” and partner, First of all I would like to thank you for your recent stay and for sharing your compliments with us and the tripadvisor community. I was truly delighted reading your comments. To constantly maintain our premises we are currently undergoing a major revitalization of the ground floor and the public areas. I am happy to share... More 

Kirkcaldy, United Kingdom
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 December 2013

spent the weekend here with my wife from the seventh to the ninth of December /13. The hotel is very close to the main shopping areas and other historical buildings. The tram system runs outside the hotel which will take you round the inner ringway.

Helpful?
Thank davidhardie1
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “David H”, and partner Thank you for your recent stay at the Hotel Imperial. It was very rewarding to read your feedback and I was delighted to learn that you enjoyed your weekend trip to Vienna. It would be a great pleasure for us to welcoming you back in the not too distant future. Until then and on behalf... More 

Vienna, Austria
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 16 December 2013

Actually we go very often to Vienna and I know most of the hotel there, this time we booked Le Meridien close to the Opera. We like the modern design. When we arrived to the hotel, the manager told us very politely that they overbooked the hotel and we are supposed to go to the sister hotel - Hotel Imperial.... More 

Helpful?
3 Thank Jana Z
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Marc1470“ and partner, Thank you for taking the time to share your feedback about your most recent stay with us through the TripAdvisor community. The Le Méridien Vienna and the Hotel Imperial Vienna are truly of different styles and atmosphere, as the Le Méridien has just recently celebrated its 10th anniversary and the Hotel Imperial is commemorating 140-years of... More 

Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
Reviewed 11 December 2013

My wife and I stayed in Hotel Imperial at the end of November 2013. It was an outstanding experience. Hotel is a palace in the best location in Vienna! Very well trained staff, great breakfast buffet. General Manager had upgraded us to a suite. For discriminating customers this hotel is the one!!! Thank you to GM and all hotel staff!

Helpful?
Thank Felix1527340
Naples, Italy
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 8 December 2013

We had an overall outstanding experience. Location was fantastic with easy access to sites and S-bahn. Room was perfect (including heated floors in the bathroom!) and the staff was outstanding. I got this for a combo flight/hotel deal, so the value was amazing, but even at a regular rate it would be worth it. Truly remarkable all around.

Helpful?
Thank Jessica M
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Jessica M” and partner, I would like to take this opportunity to thank you for your recent stay with us and for sharing your feedback with us and the TripAdvisor community. I am delighted to read that you had an enjoyable stay at our Hotel Imperial and in Vienna. Our whole team is striving to deliver impeccable services every... More 

Brussels, Belgium
Level Contributor
145 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 December 2013

Hotel imperial almost 200 years old and located in the best place in the heart of music and art locations. Easy access to restaurants and shopping if you care to do so. We had a room facing the ring but the building is totally noiseless and you have no sound disturbing you from in or outside of the room. Rooms... More 

Helpful?
Thank Manzar B
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear “Manzar B”, First of all I want to take the opportunity to thank you for your recent stay with us and for sharing your valuable feedback with us and the TripAdvisor community. The Hotel is indeed a former palace with 140 years of tradition and history. We continuously strive to offer exceptional levels of service and to render your... More 

Bridport
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 December 2013

Arrived early at the Imperial, not surprised to be sent away as room not ready but when we did get our room at 15.00 I was completely shocked. The room was freezing windows were open to try to get rid of the smell do cigar smoke with a strong smell of room spray. I had booked through a web site... More 

Helpful?
2 Thank Elliepnts
klauchr, General Manager at Hotel Imperial Vienna, responded to this review

Dear „Elliepnts“ and partner, Thank you very much for your recent stay at our historic property this December and I sincerely appreciate you taking the time to share your experience and your impressions gained during your visit with us via the TripAdvisor site. I am also in receipt of the online guest feedback alert, that you had completed this morning,... More 

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Imperial Vienna

Address: Kaerntner Ring 16, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: $472 - $1,037 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Imperial Vienna 5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#12 Romantic Hotel in Vienna
#17 Luxury Hotel in Vienna
#22 Business Hotel in Vienna
#29 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Imperial Vienna staff and other travellers.
13 questions
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See all questions (13)

Questions? Get answers from Hotel Imperial Vienna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt fro a junior suite and don't miss their breakfast buffet”
 of 5 bubbles ronaldw674, 21 Nov 2016 | Read review
“I would recommend a suite for ultimate comfort and luxury”
 of 5 bubbles 14dogtraveller, 28 Oct 2016 | Read review
“Ask for the Elisabeth Suite!”
  • The Elisabeth Suite at the Hotel Imperial
 of 5 bubbles krutec, 23 Oct 2016 | Read review
“We like the rooms on the upper floors facing the Karntner Ring.”
 of 5 bubbles Luxvagabond, 22 Oct 2016 | Read review
“We stayed in a Delux Room (Room 411), you don't NEED more that that. Spectacular”
 of 5 bubbles adrianward2016, 11 Oct 2016 | Read review
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