Hotel Sacher Wien

Hotel Sacher Wien

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Hotel Sacher Wien
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About

5.0
#34 of 380 hotels in Vienna
5.0 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.3 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
The Hotel Sacher Wien lies right in the heart of the city of Vienna, opposite the Vienna State Opera and surrounded by numerous museums, the St. Stephen Cathedral as well as the former residence of Austrian emperors and kings, the Hofburg. Since its opening in 1876 by Eduard Sacher, the son of the creator of the famous Original Sacher-Torte, “The Sacher” has been welcoming their guests in a unique blend of charming yet contemporary tradition, excellent service and highest comfort. Today, owner families Gürtler & Winkler and their team grant their guests highest quality, passion, an international flair and the level of excellence, which is inextricably linked with the name „Sacher“.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Great View
Languages Spoken
English, French, Russian, Spanish and 2 more
Hotel links
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Location

Philharmonikerstrasse 4, Vienna 1010 Austria
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Vienna Intl Airport
17.8 km
See all flights
Ivanka Airport
Karlsplatz
4 minVienna U-Bahn
2,511Reviews43Q+A100Room tips
Traveller rating
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  • 258
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Detailed Reviews
Alexis D wrote a review May 2023
Las Vegas, Nevada18 contributions10 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Hotel Sacher was a beautiful, classic Viennese hotel to stay at. There was so much history at the hotel and it was in the center of town which was great. Being next to the opera house and the palace gardens had a very romantic feel about it. I’m glad we didn’t stay near the cathedral, which was much more filled with tourists. It was also great to be able to try the famous Sacher torte easily at the hotel - it was definitely worth the hype and it was nice not having to wait in a line since we were hotel guests. My only complaint with this hotel is the king bed came with two individual twin duvets, which was very unusual and uncomfortable. I’d recommend the hotel switching to one large duvet for the bed instead. Saying that, we only stayed for a short period of time so we didn’t bother asking for extra duvets because of that.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 17 May 2023
Dear Reviewer alexisd123, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Doris Schwarz Deputy Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MariaJiraskova wrote a review Jul 2020
Prague, Czech Republic250 contributions94 helpful votes
5.0 of 5 bubbles
Second time in this hotel and still very satisfy with room, service and overall experience. Decided for Junior Suite with view and can recommend. Bathroom with TV in mirror so you dont miss your sport while in bath. Delicious breakfast, sweet treats as welcome surprise. No paper info in room, everything you find in tablet - during night I recommend to put it down on screen otherwise you will be waken every minute with swiching on of this device. Amazing stuff that can arrange everything. Spa - due to Corona situation sauna was closed but you can use gym or order a treatment. Nice premises. Only negativum - when travelling by car and hotel park your car in their garages you cant get your car out of the “opening” hours. We wanted to drive thru city after 8PM and because garage was “closed” we cannot get the car for our night drive unfortunatelly.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sacher Hotels, Geschäftsführer at Hotel Sacher Wien
Responded 24 Jul 2020
Dear Mária J, Thank you so much for choosing Hotel Sacher Wien again and taking the time to share your detailed feedback with us. Your kind and praising words are highly appreciated and with pleasure I will share them with the entire team. Also for your comment regarding the parking I would like to thank you. We will certainly follow up on this to find a better solution! Dear Mária J, we thank you for your loyalty to Sacher and hope to welcome you back in the not too distant future! With kind regards, Andreas Keese General Manager
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GandC1994 wrote a review Feb 2020
Colchester, United Kingdom83 contributions109 helpful votes
5.0 of 5 bubbles
We have visited the Sacher before to sample their chocolate and their coffee, and my wife and I said that next time we are in Vienna, we will stay at the Sacher.

Well, we were not disappointed. The hotel is pure luxury in every possible way. As soon as you approach the hotel, are greeted outside and have your suitcases taken away, you know you are in for a treat.
Check-in was a breeze, and we were shown around the hotel, then up to our very big room.

We were lucky to have a view of the Opera House, through the big windows. The room was huge, with a bathroom with separate toilet/shower, which were of a good size, lots of marble and mirrors everywhere, with the chocolate soaps and creams proudly on display!

The bed is one of the most comfortable hotel beds we have ever slept in. You lay down and you are enveloped in pure luxury!

The room was spotlessly clean and no attention to detail was spared.

The hotel is beautiful, lots of different places to chill or eat or drink, but the highlight for us was the staff. Every person we passed would either stop to open doors or wave a hello, or asked how we were getting on. Very, very attentive in every way.

We had dinner at the Rote bar, which is a very intimate dining experience, and the food was delicious.

There is a spa upstairs too, with various steam rooms and chill areas, again, beautifully maintained.

Breakfast is just exquisite. There is no other word for it! There is a huge choice of cold cuts, cheeses, pastries, breads,fruit, drinks and even cakes. There is of course, a hot bar, so you can order a cooked breakfast while you are enjoying your fresh pastries and coffee.

The only regret we had, we were booked on an early flight out the next morning, and we don't feel we had enough time to fully enjoy the hotel, but next time we will plan better.

Thank you everyone at the Sacher

G and C
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sacher Hotels, Geschäftsführer at Hotel Sacher Wien
Responded 20 May 2021
Dear reviewer "GandC1994", It has been our pleasure to welcome you at Hotel Sacher Wien. Your honest and detailed feedback is highly appreciated! With pleasure I will forward your kind words to the entire team. We would love to welcome you again in the near future. Until then, I am wishing you all the best! With kind regards from Vienna, Andreas Keese General Manager
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NancyD90210 wrote a review May 2022
Los Angeles, California100 contributions37 helpful votes
5.0 of 5 bubbles
This was my third stay at the Sacher in Vienna over the years. Unlike many classic hotels, the Sacher has maintained the quality of its decor and finishes immaculately throughout the common areas and within the rooms. We enjoyed four nights in a junior suite on a corner of the 4th floor (Barber of Seville suite), which was spacious, well appointed, quiet, and had the most comfortable beds, as well as a spacious bathroom. Service at the Sacher is on par with the finest international hotels: The incredibly helpful, professional, and experienced Concierge staff handled everything for us from arranging to have our rental car delivered to the hotel to finding a 25 meter pool for my husband's work outs; Servers at breakfast and housekeeping were equally professional and personable. The breakfast buffet was extensive and not lacking in anything, and was supplemented by a menu offering a generous number of specialty egg options. Dinner at the Red (Rote) Bar was also excellent and is highly recommended; staff there are fabulous and quite understanding of what it takes to serve a first rate, well timed dinner, and still get you out to the Opera on time (note that despite it's name, Rote Bar is actually a place for dining, not a bar). I would only stay at the Sacher Hotel in Vienna.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: The Barber of Seville suite was exquisite and spacious with lots of windows.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded 23 May 2022
Dear reviewer "Nancy D", Thank you very much for your wonderful review and your detailed feedback! I will be happy to forward your kind words to my team. It would be our pleasure to welcome you back to the Sacher soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best and good health! Kind regards, Andreas Keese General Manager
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Neil S wrote a review Dec 2022
North Sydney, Australia603 contributions214 helpful votes
5.0 of 5 bubbles
The moment you step into this place you feel at home....not like the long queues of punters seeking a meal in the cafe, lined up on the street.

An age away from today the place was built and has so much of that still going for it.

The lobby is small and cosy, the reception coiers again!

The rooms are quite spacious and the showers are full rain showers..

We had breakfast included and the meals were great with a buffet and eggs cooked fresh....and nothing was an issue for the staff.

The place is famous for its torte (Chocolate cake) for breakfast and whilst it is pretty good, it gets even better when washed down wiht champagne for breakfast.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 30 Dec 2022
Dear Reviewer "neils245", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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Erika M wrote a review Jan 2023
Austin, Texas4 contributions
5.0 of 5 bubbles
A group of friends (couples) all booked a trip to Austria for the Vienna Philharmonic White Tie ball in mid January. We chose to stay as a group at The Sacher Hotel and it was, without a doubt, the most memorable hotel experience I’ve ever had (and I’ve had quite a few!). Of course it’s luxurious, but what I think I found so amazing and unexpected, was the customer service- it actually felt like we were someone’s guests. We were always greeted with the warmest smiles, every request was answered within minutes, and the room service was the quickest I’ve ever experienced. We dined at the hotel’s restaurant one evening and the Cafe multiple times… and I don’t think I’ve ever been so sad to checkout of a hotel. Every member of our party agreed and my husband and I absolutely plan to come back with our children in the near future. If you’re going to Vienna, you must experience this hotel for yourself!
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 6 Feb 2023
Dear Reviewer "M811RHerikam", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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Brad N wrote a review Sept 2021
11 contributions2 helpful votes
5.0 of 5 bubbles
Hotel Sacher was excellent in every way!

The outstanding, caring, and proactive staff delivered high service levels consistently during our three-night stay.

The rooms, bars, and common areas were very well kept and the food quality was exceptional. Valet parking was easy and reasonable cost.

The staff made superb recommendations and reservations for area restaurants and pointed out key attractions throughout Vienna. The Hotel Sacher’s central location is perfect for tourists.

The Hotel Sacher will be our ‘go to’ place to stay when we return to Vienna!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanna Malfetano, Geschäftsführer at Hotel Sacher Wien
Responded 26 Sept 2021
Dear reviewer "Brad N", Thank you very much for choosing Hotel Sacher Wien and taking the time to share your wonderful and honest feedback with us. Your kind and praising words are highly appreciated and with pleasure I will share them with the entire team. We would love to welcome you again in the near future. Please do not hesitate to contact us at any time if you have any questions or wishes. With kind regards, Andreas Keese General Manager
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Lacey C wrote a review Feb 2020
50 contributions30 helpful votes
2.0 of 5 bubbles
The small hotel was rather difficult to navigate but the immediate service past line into the attached famous sacher restaurant was nice. However, the front desk needs some serious work! I was treated VERY rudely not once but THREE times! We arrived late evening and it took the man 45 minutes to figure out how to check us in when all I wanted was to just go to sleep.. The following day I was out touring the city and upon returning the front doorman would not let me in saying it was for guests only. I am a polished female accustomed to high end service. I told him twice that I was a guest at the hotel and until the front desk person that recognized me from that morning saw what was happening and had the man let me in I was betting humiliated and extremely irritated. I couldn’t believe that would happen. The third time was from the housekeeping helpers acting very short and rushed with my request for more water bottles and assistance with storing luggage. Will not be returning!
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Date of stay: July 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SacherHotels, Manager at Hotel Sacher Wien
Responded 11 Feb 2020
Dear lalacey22, First of all I would like to thank you very much for your stay at the Hotel Sacher Wien as well as that you took the time to share your impressions with us. I truly regret to hear that your time in Vienna was spoiled by circumstances that certainly must not happen at any time. I would like to express my sincerest apologies for the inconveniences caused and I can assure you that this certainly does not correspond with our service philosophy. We are going to follow up your described with the respective departments immediately. Furthermore I would appreciate it if you contacted me also via email rheilmann@sacher.com to discuss these matters again personally. Dear lalacey22, I look forward to hearing from you and do hope that you will give us another chance so that we are able to convince you once again from the Sacher service. With kind regards, Reiner Heilmann General Manager
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Allie H wrote a review May 2023
1 contribution
5.0 of 5 bubbles
I cannot say enough positive things about our stay at Sacher last week. I've never written a review for a hotel before but felt compelled to come here and say if you can swing the price, absolutely choose this hotel. You will not regret it. The service is next level. The rooms are gorgeous, every single person who works there goes above and beyond, the breakfast was incredible (some of the best food we had in Vienna was at the hotel), they made it very special for my 6-year-old daughter who was with us AND it's close to everything. Don't skip a cocktail in the Blue Bar either! We never wanted to leave!
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Date of stay: May 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 17 May 2023
Dear Reviewer 779allieh, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Doris Schwarz Deputy Manager
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EuroTraveler wrote a review Aug 2022
Frankfurt, Germany39 contributions2 helpful votes
+1
5.0 of 5 bubbles
This is truly one of the best hotels in Europe. The overall setting from the lobby to the room is absolutely gorgeous. The rooms have very high ceilings furnished with antique furniture and paintings, but at the same time modern with a TV in the bathroom and a control tablet. But perhaps the biggest plus is the service. even though I had a problem with the room the staff responded immediately and made sure everything was fine.
Breakfast is also up to par with a wide range of buffets and an ordering menu with a large selection of coffees and of course the irresistible Sachertorte.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Andreas Keese, Geschäftsführer at Hotel Sacher Wien
Responded 5 Sept 2022
Dear Reviewer "Fearless09325946188", Thank you very much for your wonderful review and your detailed feedback! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the Sacher to the fullest. It would be our pleasure to welcome you back to the Sacher soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best and good health! Kind regards, Andreas Keese General Manager
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Expat Vacations asked a question Feb 2020
Spokane, Washington148 contributions90 helpful votes
Do the suites have connecting rooms?
Answer from SacherHotels
Vienna, Austria2 contributions13 helpful votes
Dear Expat Vacations, Thank you very much for your question. We do have various connecting possibilities for our rooms and suites, also within different room categories. Just let our reservations team know your preferences and we will find the perfect connecting option for your stay. We look forward to welcoming you soon to the Sacher! Kind regards, Your Sacher Team
Answer from simon f
4 contributions8 helpful votes
You can absolutely go just for cake, (it’s delicous) but you enter via a separate entrance and there is often a long queue that can take some time.
Answer from katieG212
Palm Beach, Florida159 contributions82 helpful votes
We were there in May and I didn't notice any construction issues. Air conditioning is top of list of importance and I had no issues.
Travel647140 wrote a tip May 2024
9 contributions1 helpful vote
5.0 of 5 bubbles
"Do yourself a favour and book now."
Read full review
Christina Linhardt wrote a tip Mar 2024
7 contributions
5.0 of 5 bubbles
"Breakfast is worth the extra fee"
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NLDS72 wrote a tip Dec 2023
Sunrise, Florida342 contributions173 helpful votes
2.0 of 5 bubbles
"Go somewhere else. The Ritz for example has a great brunch."
Read full review
Edna T wrote a tip Oct 2023
Aubel, Belgium43 contributions28 helpful votes
5.0 of 5 bubbles
"There are so many stores and resto near the hotel . The opera house is also nearby. I did not stay at this hotel I just visited their cafe "
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J D wrote a tip Sept 2023
Longwood, Florida170 contributions81 helpful votes
5.0 of 5 bubbles
"Corner room 312 is quiet and has a great view in several directions."
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Not the right property for you?
There are more places to choose from in the Vienna area.
PRICE RANGE
S$850 - S$1,097 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sacher wien hotel, sacher wien vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
152
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL SACHER WIEN: UPDATED 2024 Reviews, Price Comparison and 2,496 Photos (Vienna, Austria) - Tripadvisor

Frequently Asked Questions about Hotel Sacher Wien
Which popular attractions are close to Hotel Sacher Wien?
Nearby attractions include First Escape (0.4 km), Concerts in St. Anne’s Church (0.2 km), and NoWayOut Escape Room Wien (0.3 km).
What are some of the property amenities at Hotel Sacher Wien?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sacher Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sacher Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sacher Wien?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Sacher Wien?
Conveniently located restaurants include Ganesha Indian Cuisine, YOU., and Vollpension in der Johannesgasse.
Are there opportunities to exercise at Hotel Sacher Wien?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Sacher Wien have airport transportation?
Yes, Hotel Sacher Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Sacher Wien located near the city centre?
Yes, it is 0.6 km away from the centre of Vienna.
Are any cleaning services offered at Hotel Sacher Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sacher Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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