A group of friends (couples) all booked a trip to Austria for the Vienna Philharmonic White Tie ball in mid January. We chose to stay as a group at The Sacher Hotel and it was, without a doubt, the most memorable hotel experience I’ve ever had (and I’ve had quite a few!). Of course it’s luxurious, but what I think I found so amazing and unexpected, was the customer service- it actually felt like we were someone’s guests. We were always greeted with the warmest smiles, every request was answered within minutes, and the room service was the quickest I’ve ever experienced. We dined at the hotel’s restaurant one evening and the Cafe multiple times… and I don’t think I’ve ever been so sad to checkout of a hotel. Every member of our party agreed and my husband and I absolutely plan to come back with our children in the near future. If you’re going to Vienna, you must experience this hotel for yourself!…
Undoubtedly one of the best hotels I’ve ever stayed in! If you look at my reviews, I’ve stayed in some of the greatest around the world and some of the worst! Our suite was exceptional, well appointed, spacious and private. The Blue Bar was a classic, with all the undertones a world class bar. The Breakfast buffet was first class except the Latte was tepid 5 out of seven times! The Red Bar for dinner was a great environment and romantic if you want it to be! Service was fabulous here and they squeezed us in. It was my birthday and the hotel staff all knew which was a wonderful touch! The hotel staff are happy, helpful and bent over backwards! Location is brilliant as well. Need a personal tour, go to Concierge and book Eric, he was brilliant. We will be back, that is assured!
First class. Well worth the one hour wait in cold weather to get a table. We celebrated my daughter’s 37th birthday with champagne and Sacher torte. This has been her favorite requested birthday cake for at least 25 years. We live in United States and have availability to a knock-off version of the torte. To sample the real deal was quite exciting and delicious! Cafe was delightful and you didn’t feel rushed. Excellent, hardworking waitstaff.
Spent four nights in this beautiful hotel to see the new year in. Ideal location to explore this wonderful city and worth the expense. Can not fault the service from start to finish, the staffing team do everything they can to ensure your stay is perfect. We dined in the Red Room New Year’s Day evening fantastic food but Jana made the evening, friendly, great service and best of all fantastic wine choice/knowledge.
The moment you step into this place you feel at home....not like the long queues of punters seeking a meal in the cafe, lined up on the street. An age away from today the place was built and has so much of that still going for it. The lobby is small and cosy, the reception coiers again! The rooms are quite spacious and the showers are full rain showers.. We had breakfast included and the meals were great with a buffet and eggs cooked fresh....and nothing was an issue for the staff. The place is famous for its torte (Chocolate cake) for breakfast and whilst it is pretty good, it gets even better when washed down wiht champagne for breakfast.
Just behind the opera house, the perfect location for 5pm meal before the opera. Beautiful Red Bar, fine service. Over eating guarantees sweet dreams at the opera. We studied the menu in advance to save time on the day.
This lovely hotel was the last place we visited before the world went mad, and after almost 3 years, we decided to make it the first place we visited as things start to get back to normal. As last time, as soon as you step out of the cab, you are welcomed home. Everyone falls over backwards to welcome you, all the staff are super friendly and helpful. The hotel itself is still as grand as ever, and we quickly checked into our suite and stood looking out of the windows taking it all in. The room was a very decent size with a big bathroom and separate sitting area. The room, as was the hotel in general, was spotlessly clean. We spent quite a lot of time walking around beautiful Vienna and the hotel is very well placed for the sights and the Christmas markets, including the huge shopping streets, the opera house and basically anything else you could want. Very easy to get to and very easy to find when wandering back after our walkabouts. We had dinner in the Rote bar the first night which was as awesome as we remembered, and we spent both nights in the Blaue bar and just chilled and people watched. We also had a lovely massage each at the spa and spent time relaxing in the steam rooms and chill area. Very much recommended. Breakfast is really good, massive range of cold cuts, breads, pastries and even cake! There is an egg menu too should you want something hot too. It felt like we’d never left and we didn’t want to leave when it was time to go. We very much look forward to going back to Vienna and we will definitely stay at the Sacher when we do. Thank you to everyone who helped make our stay memorable and very enjoyable.…
What a lovely staff!! What a beautiful hotel!! What a nice restaurant!! What a great cocktail bar!! What a delicious breakfast!! We enjoyed every minute of our stay in this magic place. The rooms are classy and cosy with a lot of attention to details.
I am very delighted to have been staying at hotel Sacher for yet another year. So many things have changed during the Pandemic years, and most of the time it wasn’t for the better, however Sacher Hotel remained the same, exquisite, refined, and joyful. With its respectful and cheerful staff members, perfect services, classic rooms and salons, the experience couldn’t have been any better. Cannot wait to come back in the same ambience.
Beautiful, central , friendly helpful staff, gorgeous rooms, lively bar and restaurant . Small boutique spa - all wonderful. Concierge couldn’t be more helpful. Swift check in and out . Altogether a lovely stay in a lovely hotel, in a beautiful city