Hotel Sacher Wien
Philharmonikerstrasse 4, Vienna 1010 Austria
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#24 of 395 hotels in Vienna
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Hotel Sacher Wien lies right in the heart of the city of Vienna, opposite the Vienna State Opera and surrounded by numerous museums, the St. Stephen Cathedral as well as the former residence of Austrian emperors and kings, the Hofburg. Since its opening in 1876 by Eduard Sacher, the son of the creator of the famous Original Sacher-Torte, “The Sacher” has been welcoming their guests in a unique blend of charming yet contemporary tradition, excellent service and highest comfort. Today, owner families Gürtler & Winkler and their team grant their guests highest quality, passion, an international flair and the level of excellence, which is inextricably linked with the name „Sacher“.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Luxury
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
100Great for walkers
Grade: 100 out of 100
311Restaurantswithin 0.5 km
224Attractionswithin 0.5 km
Contact
Philharmonikerstrasse 4, Vienna 1010 Austria
Name/address in local language
Getting there
KarlsplatzVienna U-Bahn4 min
KarlsplatzVienna U-Bahn4 min
Car HireSee all Vienna car hire
2377Reviews41Q+A100Room tips
Reviews
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A group of friends (couples) all booked a trip to Austria for the Vienna Philharmonic White Tie ball in mid January. We chose to stay as a group at The Sacher Hotel and it was, without a doubt, the most memorable hotel experience I’ve ever had (and I’ve had quite a few!). Of course it’s luxurious, but what I think I found so amazing and unexpected, was the customer service- it actually felt like we were someone’s guests. We were always greeted with the warmest smiles, every request was answered within minutes, and the room service was the quickest I’ve ever experienced. We dined at the hotel’s restaurant one evening and the Cafe multiple times… and I don’t think I’ve ever been so sad to checkout of a hotel. Every member of our party agreed and my husband and I absolutely plan to come back with our children in the near future. If you’re going to Vienna, you must experience this hotel for yourself!…
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Undoubtedly one of the best hotels I’ve ever stayed in! If you look at my reviews, I’ve stayed in some of the greatest around the world and some of the worst! Our suite was exceptional, well appointed, spacious and private. The Blue Bar was a classic, with all the undertones a world class bar. The Breakfast buffet was first class except the Latte was tepid 5 out of seven times! The Red Bar for dinner was a great environment and romantic if you want it to be! Service was fabulous here and they squeezed us in. It was my birthday and the hotel staff all knew which was a wonderful touch! The hotel staff are happy, helpful and bent over backwards! Location is brilliant as well. Need a personal tour, go to Concierge and book Eric, he was brilliant. We will be back, that is assured!
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Hire Eric for WineTour, skip Mauthausen, lunch at Nauktmarkt, Goulash at Fraulisch
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First class. Well worth the one hour wait in cold weather to get a table. We celebrated my daughter’s 37th birthday with champagne and Sacher torte. This has been her favorite requested birthday cake for at least 25 years. We live in United States and have availability to a knock-off version of the torte. To sample the real deal was quite exciting and delicious! Cafe was delightful and you didn’t feel rushed. Excellent, hardworking waitstaff.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Prepare to wait in line. It is worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Spent four nights in this beautiful hotel to see the new year in. Ideal location to explore this wonderful city and worth the expense. Can not fault the service from start to finish, the staffing team do everything they can to ensure your stay is perfect. We dined in the Red Room New Year’s Day evening fantastic food but Jana made the evening, friendly, great service and best of all fantastic wine choice/knowledge.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The moment you step into this place you feel at home....not like the long queues of punters seeking a meal in the cafe, lined up on the street. An age away from today the place was built and has so much of that still going for it. The lobby is small and cosy, the reception coiers again! The rooms are quite spacious and the showers are full rain showers.. We had breakfast included and the meals were great with a buffet and eggs cooked fresh....and nothing was an issue for the staff. The place is famous for its torte (Chocolate cake) for breakfast and whilst it is pretty good, it gets even better when washed down wiht champagne for breakfast.
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Date of stay: December 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 4 weeks ago
Dear Reviewer "neils245", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just behind the opera house, the perfect location for 5pm meal before the opera. Beautiful Red Bar, fine service. Over eating guarantees sweet dreams at the opera. We studied the menu in advance to save time on the day.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 4 weeks ago
Dear Reviewer "Bryan C", Thank you very much for your wonderful review and your detailed experiences! I will be very happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This lovely hotel was the last place we visited before the world went mad, and after almost 3 years, we decided to make it the first place we visited as things start to get back to normal. As last time, as soon as you step out of the cab, you are welcomed home. Everyone falls over backwards to welcome you, all the staff are super friendly and helpful. The hotel itself is still as grand as ever, and we quickly checked into our suite and stood looking out of the windows taking it all in. The room was a very decent size with a big bathroom and separate sitting area. The room, as was the hotel in general, was spotlessly clean. We spent quite a lot of time walking around beautiful Vienna and the hotel is very well placed for the sights and the Christmas markets, including the huge shopping streets, the opera house and basically anything else you could want. Very easy to get to and very easy to find when wandering back after our walkabouts. We had dinner in the Rote bar the first night which was as awesome as we remembered, and we spent both nights in the Blaue bar and just chilled and people watched. We also had a lovely massage each at the spa and spent time relaxing in the steam rooms and chill area. Very much recommended. Breakfast is really good, massive range of cold cuts, breads, pastries and even cake! There is an egg menu too should you want something hot too. It felt like we’d never left and we didn’t want to leave when it was time to go. We very much look forward to going back to Vienna and we will definitely stay at the Sacher when we do. Thank you to everyone who helped make our stay memorable and very enjoyable.…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 6 Dec 2022
Dear Reviewer "GandC1994", Thank you very much for your wonderful review and your detailed experiences! I will be very happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a lovely staff!! What a beautiful hotel!! What a nice restaurant!! What a great cocktail bar!! What a delicious breakfast!! We enjoyed every minute of our stay in this magic place. The rooms are classy and cosy with a lot of attention to details.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 6 Dec 2022
Dear Reviewer "Ddddddddm", Thank you very much for your wonderful review and your detailed experiences! I will be very happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria M wrote a review Nov 2022
I am very delighted to have been staying at hotel Sacher for yet another year. So many things have changed during the Pandemic years, and most of the time it wasn’t for the better, however Sacher Hotel remained the same, exquisite, refined, and joyful. With its respectful and cheerful staff members, perfect services, classic rooms and salons, the experience couldn’t have been any better. Cannot wait to come back in the same ambience.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 6 Dec 2022
Dear Reviewer "9442PPmariam", Thank you very much for your wonderful review and your detailed experiences! I will be very happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful, central , friendly helpful staff, gorgeous rooms, lively bar and restaurant . Small boutique spa - all wonderful. Concierge couldn’t be more helpful. Swift check in and out . Altogether a lovely stay in a lovely hotel, in a beautiful city
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Renate Reiter, Geschäftsführer at Hotel Sacher Wien
Responded 6 Dec 2022
Dear Reviewer "902ingridw", Thank you very much for your wonderful review and your detailed experiences! I will be very happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$586 - US$684 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sacher wien hotel, sacher wien vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
152
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Claim Your ListingHOTEL SACHER WIEN: UPDATED 2023 Reviews, Price Comparison and 2,178 Photos (Vienna, Austria) - Tripadvisor
Frequently Asked Questions about Hotel Sacher Wien
Which popular attractions are close to Hotel Sacher Wien?
Nearby attractions include First Escape (0.4 km), Concerts in St. Anne’s Church (0.2 km), and State Hall of the Austrian National Library (0.3 km).
What are some of the property amenities at Hotel Sacher Wien?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Sacher Wien?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Sacher Wien?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Sacher Wien?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hotel Sacher Wien?
Conveniently located restaurants include Pauli, Casino Restaurant Wien, and Restaurant Rote Bar.
Are there opportunities to exercise at Hotel Sacher Wien?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Hotel Sacher Wien have airport transportation?
Yes, Hotel Sacher Wien offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Sacher Wien located near the city centre?
Yes, it is 0.6 km away from the centre of Vienna.
Are any cleaning services offered at Hotel Sacher Wien?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Sacher Wien?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.