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Mercure Wien Zentrum

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Traveller (321)
Room & Suite (188)
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Overview
  • Excellent29%
  • Very good53%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“great location”(114 reviews)
“rubber duck”(9 reviews)
“privilege room”(12 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Wien Zentrum
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Wien Zentrum
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,610)
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96
29
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All reviewsgreat locationrubber duckprivilege roomairport buscentral locationwalking distancerooms are smallfree mini barstreet noisest stephens cathedralu bahnfree wifiminute walkthe hotel is cleantourist attractionsside streetpublic transport
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11 - 15 of 664 reviews
Reviewed 14 April 2018

Stayed there for a business meeting for a few nights. The rooms are small, the internet connection is lousy (to say the least). Breakfast area is small, crowded. The bar is good. Staff is helpful. The greatest thing about this hotel is really the location!More

Thank juergen_4691
Response from KAllabauer, Leiter Gästebetreuung at Mercure Wien ZentrumResponded 16 April 2018

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna. We are happy about the 4 points you gave us. But we sincerely regret the fact that we were unable to give you the great experience we...More

Reviewed 12 April 2018

The location is great, but there was no heating/cooling to adjust. It was so hot in the room and we were told to open the window. This is disappointing as we could hear the street noise all night. The hotel said because winter had just...More

Review collected in partnership with Accorhotels.com
Thank 112233MichelleM
Response from KAllabauer, Leiter Gästebetreuung at Mercure Wien ZentrumResponded 13 April 2018

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. First of all we are happy to know you enjoyed our great city center location and your comfortable bed in your room. We would like...More

Reviewed 7 April 2018

You get a warm welcome on arrival and throughout the stay. I had requested a quiet room and they put me on the fifth floor at the end of the corridor away from the lifts, but unfortunately there was a lot of street noise both...More

Thank cmwUk
Response from KAllabauer, Leiter Gästebetreuung at Mercure Wien ZentrumResponded 10 April 2018

Dear Mercure Guest! Thank you for taking the time to tell us about your experience at the Mercure Wien Zentrum. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear...More

Reviewed 6 April 2018 via mobile

Can't really fault this hotel at all, excellent central location with everything you need right on your doorstep. From the moment we walked in the customer service was excellent, we got greeted by a lovely 'Welcome to Vienna' from a friendly front desk staff member....More

Thank Char M
Response from KAllabauer, Leiter Gästebetreuung at Mercure Wien ZentrumResponded 7 April 2018

Dear Mercure Guest! Thank you so much for your lovely feedback regarding your recent stay at Mercure Wien Zentrum. It was such a pleasure reading through your words and we are more than happy to know you had a great time with us. We are...More

Reviewed 5 April 2018 via mobile

Stayed here Easter 2018 and found the hotel ticked all the 4* chain hotel boxes in terms of service and facilities. Our room had a nice view of the rear of the Anker clock. The location of the hotel is its greatest asset with most...More

Thank ANDY-OAFC
Response from KAllabauer, Leiter Gästebetreuung at Mercure Wien ZentrumResponded 6 April 2018

Dear Mercure Guest! Thank you for having taken your time to review your recent stay at Mercure Wien Zentrum. We are glad to read you had an overall pleasant stay and you especially enjoyed our great city center location within walking distance of many popular...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$127 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Vienna
#63 Business Hotel in Vienna
#88 Romantic Hotel in Vienna
#94 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Family Hotel in Vienna
#63 Business Hotel in Vienna
#88 Romantic Hotel in Vienna
#94 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (321)
Room & Suite (188)
Dining (32)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
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sarlina
29 January 2018|
AnswerShow all 5 answers
Response from KAllabauer | Property representative |
Dear sarlina, yes we do have a cooperation with a public garage, just a few minutes away. This cost 25€ for 24h. Looking forward to your booking. Kind regards Kerstin Allabauer Front Office Assistant Manager
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Visitors965
20 November 2017|
Answer
Response from KAllabauer | Property representative |
Dear Mercure Guest! The airport bus you can find right in front of the airport and drop you off at Morzinplatz/Schwedenplatz. From there you walk around 5 minutes to Mercure Wien Zentrum. For further questions how to reach... More
0
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tracyjrichardson
15 August 2017|
AnswerShow all 3 answers
Response from KAllabauer | Property representative |
Dear Mercure Guest! thank you for your booking at Mercure Wien Zentrum. We provide all our guests: soap, shower gel, body lotion, vanity set, comb set, shampoo and hair conditioner, toothbrush, Please let us know if there... More
1
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Room Tips
"Vienna weekend"
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"Ask for top floor not on street side"
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"Cannot recommend due to the bad behavior and attitude from the receptionist."
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"Stay on 9th floor in unrenovated rooms..."
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