We stayed here for 3 nights in a 9th floor executive room for a romantic getaway! The room was a good size with plenty of space, a lovely bathroom with a powerful hot shower, a very comfortable king size bed and an external Juliet balcony! As with many such hotels now the lighting was very subdued! The hotel situation on Schottering with the Number 1 tram stop just outside and two Ubahn stops in 5 minutes walk made this hotel a great base for exploring Vienna. We were at Schonbrunn in 25 minutes. The service was impeccable from the front desk and all the taxis we ordered were there and waiting for us when we wanted. We really enjoyed nightcaps in Emile - expensive but a lovely place to end the evening. The executive lounge was just OK. The size and setting on the 2nd floor was nice and the buffet breakfast was more than adequate. However we felt the evening canapé and drinks between 5 and 7pm was average at best and items weren’t speedily replenished. Having said this we would stay again, for the setting, the room and the staff - recommended!…
The hotel is an art-deco inspired gem, both in the atrium/check-in area and in the rooms. Our Junior Suite was spacious, with a good layout. We enjoyed sitting on the balcony. The bathroom was another highlight; even by US standards the shower was huge with fantastic water pressure. As others have stated, the mattress was very firm, but there were plenty of soft pillows. Although the hotel was very busy, we didn't hear traffic or another guest during our stay. The neighborhood was very nice, with a lot of shops and restaurants. The tourist landmarks were all within a 15 minute walk. The weather was great during our stay, so we didn't use public transport at all, but there is a stop just outside the hotel. We parked in the connected garage, which was very bright and clean, but spaces and lanes were small-ish, as is typically in Europe. Parking was $40/day for guests. We ate breakfast at the hotel, which was included as we're Hilton Diamond. It was very good, but unless you're a huge breakfast person, at $28/each for the buffet it may not be the best option for you. We also ate dinner in the restaurant one night, and had the best schnitzel of the trip. The service at the restaurant was really great as well. Speaking of service, the hotel staff was fantastic. Any question or request was cheerfully taken care of. I would definitely stay here if in Vienna again.…
Nothing impressive and not worth the money. Housekeeping has poor attention to details and in room dining brought twice the order wrongly. People at the lobby not that much welcoming. We would not come there as family. Room size was the only thing good. Thank you
This is a lovely Art Deco hotel near all the main sites. It is walking distance to the Hofburg Palace, Spanish Riding school, houses of parliament, museum quarter, opera house etc. It is also near 2 train stations and the trams are literally outside, although we walked everywhere, except to Schrobrunn Palace. The breakfast is actually delicious. It takes a lot to impress me at breakfast as I've been lucky to stay in some outstanding hotels. You can order from the menu items like eggs benedict, omelettes etc. The continental included things like tuna salad, hummus etc and they had proper freshly squeezed orange juice in addition to the usual juices. My family stayed on the Penthouse floor which included access to the executive lounge and it is great to come back after a day of sightseeing to grab coffee, juices or a selection of soft drinks and some light snacks like crisps and nuts. During 5-7pm they serve small hot snacks like soup, potatoes and things like sandwiches and salads. They also serve alcohol during this time. We don't drink and they kindly provided us with non alcoholic prosecco on the first day. Perhaps this should be readily available every day. A shout out to those who eat halal. All chicken, lamb and beef is Halal certified, although they do serve pork. The rooms are nice and what you'd expect for this category of hotel. Overall the staff are lovely and try their best to make you feel welcome. Some are excellent and are the epitome of service. Unfortunately I can't remember names but the lady at front of house at breakfast and the lady supervisor at the reception are both so wonderful. Ricard, the concierge is also great in getting bookings at restaurants etc. Finally, a big thank you to the hotel for making my husband's 50th birthday special, which we celebrated with our sons a few weeks late, as they were busy at university at the time of his actual birthday! I certainly recommend this hotel for your next stay in Vienna if you want quality, good service and a great location.…
This is another wonderful Hilton property. The location - in the Ringstrasse and within easy walk of the the center. We were delighted with the service, the meals at the Emile, and the rooms. Wonderful hotel that is something that we would love to return to soon!
5 out of 5. I was staying for two nights with my boyfriend and Hilton Vienna Plaza made me feel like home. Starting with the Reception (I have been in many Hotels, this experience was exceptional), continuing with the super comfy beds and the extraordinary breakfast (I loved the eggs Benedict) All in all - a clear recommendation!
Great location and walking distance from all the tourist sites. The lobby and communal areas are plush and have a very luxe feeling - stylish and comfortable. Staff are super friendly and helpful and the rooms were comfortable, well appointed, and what you’d expect from a high-end hotel. The executive lounge was great, loved the mezzanine over the lobby and a good breakfast and evening drinks spread. It’s a shame that it shuts so promptly at eight as it would be nice to have an evening tea after dinner. The hotel is very strict about Hilton benefits - as a diamond we got lounge access and strictly one category’s upgrade for one of the rooms only, which felt a tiny bit stingy. The gym was good although a little on the hot side. Overall a great stay and would stay again.
It takes a lot to encourage me to write a review but our stay at this hotel merits it. We stayed from the 3rd to 6th of Jan 23 and booked through the BA site to include our flights. On arrival we were impressed with the ambiance of the hotel, the staff could not have been more welcoming and helpful. We had booked a penthouse room, well worth it as you get a balcony which gives you a bit of a view of the city. A welcoming bottle of wine and chocolates, plus the other niceties such as robes, slippers etc added to the arrival experience, which is invariably one of slight anticipation. The other advantage of the penthouse room is that you are given access to the ‘executive lounge’, an area on the second floor where you are able to relax after a days sightseeing, averaging 15000 steps a day not unusual. The lounge offers complimentary drinks and snacks, and between 5 and 7 pm wine and beer which gives a nice intro to the evening. We also took an evening meal in the hotel, that was excellent, again service and staff could not be faulted. Checkout was quick and efficient.…
Stayed here for 2 nights to celebrate New Year. Had a very nice stay although there was a slight issue with breakfast not being added to our reservation correctly but this was quickly resolved by management. The Lobby Host Ricard Tomorica was very helpful and we had a fabulous day out following his recommendations. Room was very nice, very clean although the bed was a little hard for our preference. We had room service on New Year’s Eve and this was very good. We also ate in the Emile restaurant at the hotel and this was also good, although they had run out of several items due to the holiday. Overall a very good stay and the hotel is very well located for visiting Vienna.
Stayed here for one night and felt that the room was clean and spacious. We got upgraded to the executive suite when we arrived which was nice. My partner used fitness centre and he felt it could have been bigger. The staff at the bar downstairs seemed stressed and at times took ages to take orders otherwise the food was good. Only minus is that given we paid over 200 euros for the night it would have been good to have breakfast included instead of paying a hefty 32 euros per person which we opted not to do and instead had a great meal in the centre of Vienna. I would recommend but perhaps stay more than one night
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