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Hilton Vienna Plaza

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#36 of 366 Hotels in Vienna
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Vienna Plaza
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1,005 Reviews from our TripAdvisor Community

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Showing 731: English reviews
New York City, New York
Reviewed 10 June 2015

I spent 4 nights in this hotel in an executive king room. The rooms were attractive and well thought-out. The staff was extremely helpful and friendly, although during times when large groups were checking in or out, the front desk staff had difficulties dealing with the large mass of people. The location can't be beat. However, and this is a...

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Helpful?
1Thank RCPNewYork
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, thank you very much for taking the time to share your experience about your recent visit at Hilton Vienna Plaza. I am glad to hear that you appreciated the central location and the friendliness of the Plaza team. However, I deeply regret that the problems with the air conditioning have clouded your stay with us and I...

Valley Forge, Pennsylvania
Reviewed 7 June 2015

This hotel is in a great location if you're visiting Vienna. It's a 10 minute walk to St. Stephans Cathedral, the Opera, the fabulous Volksgarten and great shopping and restaurants. Take the CAT train from the airport and then transfer to the U4 for one stop. Get off at Schottenring and take tram 1 to the Borse (one stop) get...

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Helpful?
Thank SBrantley
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, We very much appreciate that you have taken the time to share your experiences online. First of all, I was delighted to read that we could live up to your expectations and that you were satisfied with the service provided by our team, especially by our Plaza Host Gabor. At the same time I am glad that...

Vienna, Austria
Reviewed 7 June 2015

At almost €350 a night per room, I was told bottled water cannot be provided as we were not staying in the executive floors. ineffective air conditioning. The concierge seemed to be clueless about popular must do's in Vienna

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Helpful?
1Thank NidhiAgarwal1976
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, I would like to take this opportunity to thank you for taking the time to complete this review on TripAdvisor. I was very surprised to receive your feedback and I am very sorry that we did not meet your expectations during your stay. I understand that our Rooms Division Manager is already in touch with you to...

Scituate, Massachusetts
Reviewed 5 June 2015 via mobile

Great location & newly renovated (2014)! The Executive Lounge is wonderful! Nice breakfast along with snacks and drinks throughout the day/evening. In particular, Teni, Plaza Host, was most helpful arranging dinner reservations for us with perfect window view tables! The location is ideal - walk to most major attractions. Enjoyed our stay at the Plaza! (5/27-5/31)

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Helpful?
Thank Ellen H
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you for taking the time to post a review on TripAdvisor regarding your stay with us recently. I was delighted to learn that you had a pleasant time with us and that you enjoyed all that our wonderful location has to offer. I am thrilled that you in particular enjoyed the hospitality of our team and...

Mumbai (Bombay), India
Reviewed 4 June 2015

Me & my wife stayed here and had a great stay with the hotel besides the bad part that there was only free wi-fi accessible in main lobby area of hotel. It surprising when they asked us to pay for wifi access in rooms. Besides that the rooms were spacious an good an had a great stay.

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Helpful?
Thank vishalsheth3
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, thank you very much for sharing your feedback on Tripadvisor! I was glad to read that you have enjoyed your stay with us and that our facilities and spacious guest rooms met your expectations. I highly value your opinion and I thank you sincerely for the time taken to share your comments with me. Furthermore, I have...

Williamsburg, Virginia
Reviewed 4 June 2015

We stayed in a corner room on the eighth floor, and found it to be the most spacious room we have had in Europe. We had three large windows, two large closets, lots of floor space, and a large shower in the bathroom. The king bed was comfortable, with plenty of pillows, and the towels were thick. The location on...

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Thank Crcb
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, thank you for taking the time to write a review on TripAdvisor. I was pleased to read that you overall enjoyed your stay with us and that you especially liked our spacious guest rooms and the ring road location. At the same time I was very sorry to read that we missed to mention to you that...

Adelaide, Australia
Reviewed 4 June 2015

We had a lovely room at this hotel. The hotel was renovated approximately two years ago. The view from our room was average - nothing special but we were not here to sit in our room so not an issue. The room was quite. This hotel has some old buildings and some new. The buffet breakfast was good value with...

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Helpful?
Thank Lilly S
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, Thank you for taking the time to post a review on TripAdvisor regarding your stay with us recently. We hope you had a great time in Vienna! I was glad to read that you have enjoyed your stay with us and that our newly renovated facilities met your expectations. Thank you also for mentioning our friendly team!...

Toronto, Canada
Reviewed 2 June 2015

We thoroughly enjoyed our stay (5 nights - late May, 2015). We reserved an Executive King Room which gave us lounge access and continental breakfast. The room was spacious and quiet. The bathroom was excellent with a very large shower but no tub. Loved the shower and never would have used a tub. My wife also liked the very powerful...

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Helpful?
Thank Michael B
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you very much for taking the time to share your experiences at our newly refurbished hotel. I was thrilled to learn that you enjoyed your stay with us and our convenient location near the city centre. Further to your comments regarding the breakfast however, I am truly sorry if this has negatively influenced your stay with...

Reviewed 30 May 2015

The Hilton Vienna Plaza is the best of the best 4 or 5 stars hotels my wife and I have ever stayed in... from all respects.... the check-in started with a lovely and heartily welcoming and beautiful smile from a wonderful young lady, Hanna Burgschat... she carried out the check-in procedure very efficiently in a couple of minutes, after that...

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Helpful?
1Thank N. B
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued Guest, thank you very much for your kind words about your recent stay at Hilton Vienna Plaza. With pleasure I read that you enjoyed your stay with us and that our services and facilities exceeded your expectations. Furthermore, it was a pleasure to read that our Plaza Hosts and in particular Hanna left a very positive impression. It...

Chapel Hill, North Carolina
Reviewed 30 May 2015

Superb service, convenient location, wonderful room, excellent breakfast--what more could you want! My husband paid 8 euros /night extra for a corner room and it was well worth it. Windows on 2 sides providing a lot of light, and when opened (can open only a tiny bit) allowed for cross ventilation and fresh air. When open, very noisy from the...

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Helpful?
1Thank FoodieViv
Matthias H, Manager at Hilton Vienna Plaza, responded to this review

Dear valued guest, Thank you very much for taking the time to share your impressions. I was delighted to read that you enjoyed your stay with us and I greatly appreciate your positive feedback on our Plaza Hosts as well as the central location of our hotel. I will be sure to share your kind words with the entire team....

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Staying in Serviten Quarter

Neighbourhood Profile
Serviten Quarter
The Serviten Quarter is an inner city neighbourhood with many private charms. Popular with French and American expats, Sigmund Freud’s neighbourhood boasts his former practice and apartments, now turned into a museum. Stunning Liechtenstein Garden Palace houses the private art collection of Prince Adam of Liechtenstein. Romantic Strudlhofstiege close to the palace is a fantastic photo spot. With their small independent shops and eateries, the main streets of Liechtensteinstrasse, Porzellangasse and Servitengasse reveal much of this area’s character. Peek into baroque Serviten Church, with its richly decorated dome and walls. At the Old Jewish cemetery in Seegasse you can see one of the most precious cemeteries in Europe with tombstones almost 500 years old.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hilton Vienna Plaza is situated at Vienna's most prestigious location, the Ringstrasse. It is only a short walk to St. Stephen's Cathedral, Burgtheater, the State Opera and Hofburg Imperial Palace. Opened in 1988 as the first designer hotel in the city, it has been extensively renovated and once again provides exclusive amenities and unique service. Inspired by the golden era of the 1920s and Art Nouveau, the atmosphere that combines historical splendour with ultimate comfort awaits you and opens the doors to the contemporary lifestyle of the city. Whether you visit Vienna for its art and culture or on business, we ensure that your stay at Hilton Vienna Plaza is extraordinary. ... more   less 

Additional Information about Hilton Vienna Plaza

Address: Schottenring 11, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Serviten Quarter
Price Range: $176 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Vienna Plaza 5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Vienna Plaza Hotel Vienna
Vienna Hilton
Hotel Style:
#5 Green Hotel in Vienna
#12 Spa Hotel in Vienna
#16 Business Hotel in Vienna
#27 Romantic Hotel in Vienna
#30 Luxury Hotel in Vienna
#38 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vienna Plaza staff and other travellers.
24 questions
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Newcastle upon Tyne, United Kingdom
London, United Kingdom
Boston, Massachusetts
6 months ago

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Questions? Get answers from Hilton Vienna Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a large room on the 8th floor to accommodate two cot beds for our children”
 of 5 bubbles Atsilo1, 17 Jan 2017 | Read review
“Higher floors tend to be warmer, not requiring the heater (which is noce for noise reduction purposes)”
 of 5 bubbles kokoee2017, 16 Jan 2017 | Read review
“High floor, but avoid corner room as they are noisier due to larger number of windows.”
 of 5 bubbles F1762ULmarkc, 11 Jan 2017 | Read review
“The Penthouse rooms are nice but only during summer time.”
 of 5 bubbles Wankenne, 6 Jan 2017 | Read review
“As high as possible to minimize the terrible street noise. The hotel is 10 stories.”
 of 5 bubbles TravisOklahoma, 29 Dec 2016 | Read review
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