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Hotel Kaiserhof Wien

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Traveller (764)
Room & Suite (576)
Dining (165)
Overview
  • Excellent80%
  • Very good17%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“opera house”(99 reviews)
“excellent hotel”(61 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
4 Star accommodation
All hotel details
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Reviews (2,130)
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1,411 results
Traveller rating
1,161
212
28
7
3
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Time of year
LanguageEnglish
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1,161
212
28
7
3
Show reviews that mention
All reviewsopera housequiet side streetexcellent hotelkarlsplatz stationcity centrebreakfast buffetsparkling wineminute walkquiet locationwithin easy walking distancebreakfast was amazingwould highly recommend this hotelstate operamain attractionsold world charmbeautiful citywonderful stay
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1 - 5 of 1,411 reviews
Reviewed 2 days ago via mobile

We loved this place. Easy for getting around and quiet from the maddening crowds. A family run establishment with great breakfast. The night manager (lady) was amazingly helpful and very supportive. Love her for smile and The major issue is the Wifi. It’s just not...More

Thank tonka100
Reviewed 3 days ago

We were here in late June. This was our fourth stay in this hotel, as we know exactly what to expect. We would not choose to stay anywhere else in Vienna. The rooms are clean and nicely furnished. The breakfast buffet is excellent. The staff...More

Thank Demon1001
Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof WienResponded 2 days ago

Deaqr Demon1001, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Sunny greetings from Vienna Yours KAISERHOF Team

Reviewed 4 days ago

What a fantastic hotel. Everything about this hotel was very impressive. Our room was immaculate, elegant and beautiful. The breakfast was simply amazing. But, the hotel's greatest asset is EVERY member of staff. The customer service is impeccable. As one of the bar staff said...More

1  Thank Alex_PDukDuk
Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof WienResponded 2 days ago

Good Afternoon Alex_PDukDuk, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Be sure - for your next stay...More

Reviewed 1 week ago via mobile

The staff are so polite and friendly (except for a few), and the rooms were great (we had 3 rooms books for 3 generations of family). Breakfast was fresh and excellent variety. I was particularly happy with the complimentary Sacher Tarte on arrival. Can’t fault...More

1  Thank Naopuku
Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof WienResponded 2 days ago

Dear Naopuku, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. We are happy that you enjoyed the homemade...More

Reviewed 1 week ago via mobile

The rooms, the service and the breakfast are amazing. What makes this hotel really stand out is the staff. Every person we spoke to during our stay was both genuinely friendly, and helpful. The location is close enough to everything and yet secluded for quiet...More

1  Thank nilou1
Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof WienResponded 2 days ago

Dear Nilou1, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF WIEN. Sunny greetings from Vienna Yours KAISERHOF Team

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Dry Cleaning
Business Centre with Internet Access
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$154 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Vienna
#2 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$154 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Vienna
#2 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Family Hotel in Vienna
#13 Business Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (764)
Room & Suite (576)
Dining (165)
Amenities (94)
Business Centre & Event Rooms (6)
Nearby
Wieden
The fourth district combines elegant tradition with
contemporary style and relaxed living. More than a
dozen town palaces and churches such as St. Charles
Borromeo have added glamour to a neighbourhood known
for its traditional retail and crafts shops, taverns,
cafés. Wieden is also home to Naschmarkt, Vienna’s
largest street market. Many bohemian types have found
their way to Wieden: meet them in trendy cafés and
...More
Questions & Answers
Ask a question
HouseFamilyTravel
2 August 2018|
AnswerShow all 3 answers
Response from 869Kelly | Reviewed this property |
Yes. The staff is extremely helpful and has those items if needed.
0
Votes
lauren c
1 August 2018|
AnswerShow all 2 answers
Response from Angela D | Reviewed this property |
According to google maps, it's about 2.3 km away (7 min drive or 18 min walk).
1
Vote
mistycat12
3 July 2018|
AnswerShow all 8 answers
Response from Sam J | Reviewed this property |
I suggest the Xmas markets are the same place as the Easter markets which is a bit of a walk form the hotel however the tram which is practically on your doorstep takes you strait there.
0
Votes
Room Tips
"A premium double provides a good size room and bathroom."
Read review
"Our room on the fifth floor was very quiet, no noise whatsoever. I think all rooms would be though."
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"All rooms are quiet and clean."
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"all rooms are quiet. No views"
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