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Hotel Kaiserhof Wien

Traveller (871)
Room & Suite (615)
Dining (190)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs for people who suffers in allergies. Categories: Petit, Classic, Business, Madame, Allergy-friendly, Superior, Junior-Suites, Suites, KAISERHOF Suite and the ADMIRAL Suite. Fee WiFi, public garage nearby. All rooms with AC & minibar. Small Wellness-Area. KAISERHOF Wiena NON-Smoking Hotel.
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Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Value
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
218Restaurantswithin 0.5 km
73Attractionswithin 0.5 km
Contact
Frankenberggasse 10, Vienna 1040 Austria
Name/address in local language
Getting there
Vienna Intl Airport18 km
Ivanka Airport63 km
Taubstummengasse5 min
Karlsplatz6 min
Neighbourhood
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
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2,373Reviews
1,519Photos
70Q+A
100Room tips
Traveller rating
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Popular mentions
I stayed here for 5 nights in this lovely, stylish hotel. Everywhere was clean, the staff were welcoming and friendly, the hotel is on a very quiet road despite being close to the central area. There was a good choice for breakfast. This hotel really added to our stay in Vienna.
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Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien
Responded yesterday
Good Morning David C, thank you very much for taking time to comment on your stay at HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again one day. Kind regards Yours KAISERHOF Team
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Extremely professional but friendly helpful staff. The best night's sleep ever in a Hotel. Delicious Breakfast! Large, clean, quiet, well-appointed room and en-suite. We thoroughly enjoyed our stay at the Kaiserhof and would certainly recommend it for a stay in Vienna. One minus
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Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien
Responded yesterday
Good Morning Ian S, thank you very much for taking time to comment on your stay at HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again one day. Thank you for your information concerning the tea - we never received a negative comment in this case - but we will check if there is something we could change. Kind regards Yours KAISERHOF Team
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Best experience yet at a European hotel. Staff members were consistently friendly and eager to provide service. All smiling and welcoming. Hotel is beautiful, clean and in good repair. Beds comfortable and rooms well-equipped. Breakfast was delicious with many delectable
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Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien
Responded 4 days ago
Dear RobertM11853, thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF one day. Kind regrads Yours KAISERHOF Team
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We recently spent 3 nights stay at the Hotel Kaiserhof for a long weekend and our first visit to Vienna. The hotel was amazing in every aspect, excellent service, friendly staff, helpful advice. Nothing was too much trouble. The bedrooms were spacious and very comfortable, the
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Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien
Responded 4 days ago
Good Afternoon 30DebW, thank you very much for your comment. We appreciate your compliments and your feedback. Concerning the in-room temperature: The temperature could be set 2 degrees up and down in the room directly - if it is too cold or too warm, the team at the Front Office is able to set the room temperature for each room individually. We look forward welcoming you back again at the KAISERHOF one day. Kind regards Yours KAISERHOF Team
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This place knows how to keep customers happy! The two of us stayed for 4 nights, and we were so impressed with the elegant furnishings and bedrooms (not faded elegance, however - everything was excellent). The room was large and spotlessly clean. The breakfast was also
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Response from HOTEL_KAISERHOF_WIEN, Verkaufsleiter at Hotel Kaiserhof Wien
Responded 5 days ago
Dear Dalang, wow - what a review and what a fantastic comment. Thank you very much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and we look forward welcoming you back again at the KAISERHOF one day. Kind regrads Yours KAISERHOF Team
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorHotel Kaiserhof Wien
The Kaiserhof Romantic Room at the BEST WESTERN PREMIER Kaiserhof Wien
Professional photo exclusively commissioned by TripAdvisorHotel Kaiserhof Wien
The Kaiserhof Petit Room at the BEST WESTERN PREMIER Kaiserhof Wien
Professional photo exclusively commissioned by TripAdvisorHotel Kaiserhof Wien
The Kaiserhof Classic Twin Room at the BEST WESTERN PREMIER Kaiserhof Wien
Professional photo exclusively commissioned by TripAdvisorHotel Kaiserhof Wien
The Kaiserhof Business Room at the BEST WESTERN PREMIER Kaiserhof Wien
Professional photo exclusively commissioned by TripAdvisorHotel Kaiserhof Wien
The Allergen Free Room at the BEST WESTERN PREMIER Kaiserhof Wien
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123456123
How much is a full breakfast please?
We chose the rate which included breakfast and we are glad we did. The spread was amazing even had complimentary fizz included. I would recommend selecting a room rate which included it, We booked direct with the hotel and also received a complimentary bottle of prosecco in our room. Hope this helps
1 vote
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What is the pet policy? We prefer no pets allowed. Thanks.
We prefer not to go where people who do not prefer pets are. So this is a very good hotel that allows nice people who allow pets.
0 votes
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Hello! How much is parking per night?
We didn’t drive so I’m not sure, but they will probably have very limited parking. It would be best to email the hotel directly to arrange parking in advance.
0 votes
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No but you can contact the front desk for assistance with this. Also I use Sun Transfers all over Europe and they are very good.
1 vote
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Hello, I am not sure they do, but in my opinion, you would be missing out on not going to the dining room (food selection, atmosphere, quality of service, overall experience...). Nevertheless, the hotel personnel is so keen on making sure their guests have a great experience, I am sure they could accommodate you if need be and given prior notice.
1 vote
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12345614
"we were on the 5th floor very quiet"
"A twin room is worth the few euros extra"
"Ideal quiet location that is very close to the centre of the city"
"Difficult to recommend a room owing to comments above on room temperature."
"I was in a business room a bit larger but not as charming as some of the rooms shown in photos on website"
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12345620
PRICE RANGE
US$157 - US$385 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western premier kaiserhof wien hotel viennabest western hotel viennabest western viennavienna best western
LOCATION
AustriaVienna RegionViennaWieden
NUMBER OF ROOMS
74
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