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Best Western Premier Kaiserhof Wien

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1,624 Reviews from our TripAdvisor Community

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Showing 1,058: English reviews
Reviewed 9 July 2015

Very nice hotel. We had a room for three and it was very comfortable. We would stay here again. They also had a very nice buffet breakfast. The metro station was close and the hotel is in a nice part of town.

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2Thank Helen l
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Helen, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Manama, Bahrain
Reviewed 9 July 2015

We stayed here in the first week of July'15 for three nights during our 10 days trip through Munich, Vienna and Prague. Being a family of three with a 4 year old child, We had booked the Junior Suite which is located on the top floor. The Hotel and the suites are well appointed in classic Viennese style and you...

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2Thank Abhijit S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Swindon, United Kingdom
Reviewed 9 July 2015 via mobile

Stayed here for 3 nights during a recent business trip in Vienna. The hotel is perfectly located - a 10 minute stroll to the centre. The staff are very helpful and incredibly polite - particularly the lady behind the bar. The rooms are fabulous - decorated wonderfully and the amenities, lighting, shower, etc. are all perfect. Breakfast was great. Every...

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1Thank MatONtheRoad
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

England, United Kingdom
Reviewed 7 July 2015

I would not normally have chosen this location for a hotel in Vienna, but would definitely stay there again. Steps away from the Metro which takes you all over the city, we arrived from the train station via Metro. Wonderful welcome from the receptionist, who was helpful, and efficient. Good sized clean rooms, our room was at the back of...

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2Thank SingaporeStephy
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

California
Reviewed 6 July 2015

We spent several nights at the hotel recently. The location is good - a 10 minute walk to the historic old town. The staff was very good with a variety of issues including finding a pharmacy after normal business hours, confirming a tour we had booked, and arranging a concert for us. The food at breakfast was also quite good...

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1Thank jviel
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Mroning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. Concerning the re-login for the WiFi - we do need an log-in for our clients because of the university close by, otherwise we are not able to guarantee enough free spaces for our...

Perth, Australia
Reviewed 2 July 2015

My husband and I stayed for 7 nights in June and we wanted to return again as we loved our first experinece there 2 years ago. It's location is ideal as it's so close to all transport. Minutes walk to city centre. Very friendly and knowledgable staff, outstanding breakfast buffet. All together a wonderful experience. Victor and Gerda Perth Australia.

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1Thank Mandosozza
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Hello Gerda, Hello Victor, thank you so much for your kind words. We appreciate your compliments and your feedback and hope to welcome you a third time at the KAISERHOF Wien. All the best from Vienna and the entire Team Yours KAISERHOF Team

Colchester, United Kingdom
Reviewed 1 July 2015

From the moment we checked in we were made to feel at home. Nothing was too much trouble. Of particular note is breakfast. It is hard to think of anything which is part of anyone's normal breakfast which was not available on the buffet. The coffee was excellent. Ideally placed for all the city attractions, and the underground is only...

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5Thank Randoman1
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Hello from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Bucharest, Romania
Reviewed 30 June 2015

We stayed 3 nights at this hotel and were very pleased with the quality of the rooms (super comfy beds, large and well equipped bathroom), the warmth of the staff, both at the reception and in the restaurant and the diverse breakfast. The hotel is a few minutes walk from both the historic centre and a metro station where several...

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1Thank Irina T
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Irina, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Reviewed 30 June 2015

Stayed two days with friends. Very attentive and courteous staff, great food and very comfortable rooms. There were special pillows available on request to ensure a restful night's sleep. Loved the décor and the ambience. Recommend the gnocchi!

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Thank Naveeda M
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Naveeda, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

Hewitt, Texas
Reviewed 30 June 2015

This hotel is located just ouside the Ring, but is an easy walk to the center. You can also catch the tram right outside the door or a short walk to the subway. Breakfast was fantastic, with a whole spread of choices. Hotel staff were helpful, and there is a comfortable bar with elegant seating and a cafe near the...

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Thank pchTexas
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to have the possibility to welcome you again at the KAISERHOF Wien. Greetings from Vienna Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $199 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Romantic Hotel in Vienna
#4 Spa Hotel in Vienna
#5 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seems to be OK”
 of 5 bubbles laurasteponaviciene, 19 Mar 2017 | Read review
“Rooms not facing road are quieter”
 of 5 bubbles happygardener2014, 16 Mar 2017 | Read review
“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
“Had third floor corner room, which was a quit room”
 of 5 bubbles coenraadb007, 21 Jan 2017 | Read review
5 of 5