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Best Western Premier Kaiserhof Wien

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1,647 Reviews from our TripAdvisor Community

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Showing 1,076: English reviews
Encinitas, California
Reviewed 3 June 2015

Found KH in a guide book recommendation. We were looking for convient location to public transportation, sites, and restaurants, as well as class. We were very happy with our choice. Subway and bus lines were very close which linked us to all the sites in and around the city. A added treat was the class and style of our room....

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1Thank bill m
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Bill, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back one day at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Doncaster, United Kingdom
Reviewed 1 June 2015

Excellent hotel with friendly, helpful staff, especially Fr Christa. Well placed in quiet area but within easy reach of tourist sights and transport links. Our first visit to Vienna (where my dad originated from) for Eurovision and a few days sightseeing. The trip coincided with my partner's birthday, which the hotel staff had noted without us saying anything and were...

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1Thank Christine A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Chrisitne, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. We hope to welcome you back again in Vienna and the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Slough, United Kingdom
Reviewed 31 May 2015

I am almost reluctant to review this wonderful hotel as I do not want others to know about it!!! The staff are efficient and friendly and could not be more helpful.The rooms are elegant, spotless, and comfortable. with enormous beds covered with loads of soft pillows and Egyptian cotton sheets.The breakfast is extensive and delicious and you can use the...

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3Thank henryd531
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the KAISERHOF Wien. We appreciate your compliments and your feedback and hope to welcome you back soon at the BEST WESTERN PREMIER Kaiserhof Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Manchester, United Kingdom
Reviewed 29 May 2015 via mobile

Lovely hotel very central, comfy beds and a chocolate on the pillow! Friendly staff especially the lovely lady on the bar in the evening, nothing was too much trouble for her. Nice toiletries in the bathroom and well stocked mini bar. We had a perfect stay

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2Thank Lcuddy
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien, we appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF. sunny greetings from Vienna Yours KAISERHOF Team

Reviewed 28 May 2015 via mobile

Took my mother for her birthday for 4 nights. Lovely hotel with great room facilities and a lovely bar which serves great food if you are weary from a long days sight seeing. 5 minutes walk to shopping area and 2 minutes from metro and team links. Absolutely LOVED Vienna and would stay here again if I am ever in...

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2Thank Victoria W
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Victoria, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you again one day at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Toronto, Canada
Reviewed 27 May 2015

The rooms were quite and clean, the receptionists were very helpful, breakfast was excellent. The hotel was a walking distance from the city centre and the opera house. It was an enjoyable experience.

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1Thank Lamia2015
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Lamia, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Dorset, United Kingdom
Reviewed 27 May 2015

From the moment we arrived at the Kaiserhof Hotel, Vienna, on May 4th and walked into the impressive reception area we were greeted by smiling welcoming faces at reception and helped with our cases by a friendly smiling young porter. We were so impressed not just by the by the staff''s excellent English but by their courteous willingness to speak...

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2Thank Penny R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Penny, we hope you had a safe and comfortable jounrey back home. Thank you so much for taking time to comment and write such a great review of your days in KAISERHOF Wien. We appreciate your compliments and your feedback. It was a pleasure having you as our guests in KAISERHOF Wien. We hope to welcome you back again...

Reviewed 27 May 2015 via mobile

Very luxurious, comfortable, pleasant staff, great location, delicious breakfast- to name a few accolades. Loved our stay there. It was probably the best hotel during our European tour Definitely the best value. The breakfast was quite substantial and the proximity to the opera and main shopping and city center was perfect.

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1Thank Worldtoce
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliemtns and your feedback and hope to welcome you back soon. Kind regards yours KAISERHOF Team

Amsterdam, The Netherlands
Reviewed 26 May 2015

One of the most cleanest and friendliest hotel I've ever stayed in. I spent five days there, the buffet breakfast was excellent as was the staff assistants. The staff on the reception were outstanding their advice on restaurants and places to go was exceptional and always correct.

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1Thank Anthony P
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Anthony, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Groetjes uit Wenen uw KAISERHOF Team

vienna
Reviewed 26 May 2015 via mobile

A really nice decorated hotel in the center of Vienna with nice and helpful staff and delicious breakfast. We will stay there again if we ever will come back to beautiful Vienna. We had a romantic room which was fantastic

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1Thank littletiger502
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: $205 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Luxury Hotel in Vienna
#4 Romantic Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not Wheelchair accessible, one step to enter hotel and a small flight to ascend to the elevator and descend to breakfast.”
GlenW6, 11 Apr 2017 | Read review
“Our room was very comfortable and quiet”
KBRol, 4 Apr 2017 | Read review
“The 4th floor single room I had was significantly larger than the single room on the main floor”
khushnaazi, 31 Mar 2017 | Read review
“We stayed in the Kaiserhof suite ....wonderful and worth every penny.”
vickiemellor, 25 Mar 2017 | Read review
“all rooms seems to be OK”
laurasteponaviciene, 19 Mar 2017 | Read review
5 of 5