Simply amazing!!! Our apartment was faceing the Saint Stephan Cathedral. The personal was very helpfull and ready to help us with everything we would need. (Also booked dinner for us at one of the famous traditional restaurants). The facility is brand new and you can find all you need. Can wait to be back!
We had a very enjoyable three nights at the hotel to celebrate my partner's 60th birthday. I booked the Romantic Package. We were very disappointed not to get the cocktails expected in this package - it was the key reason for booking this package over the others on offer (the café where the drinks are served was closed). The hotel did, however, offer us a complimentary mini-bar instead. We didn't make the most of this as we had taken champagne to have the first night, so make sure you use what's in there for it to be restocked. LOCATION: I chose this hotel due to its excellent and wasn't disappointed. The tube station is directly outside. The underground was really useful (travel pass included in hotel package). A lot of sights are within walking or easy commuting distance. Many shops and restaurants surrounded the hotel. DIETARY: I also had the fridge full of lactofree milk, butter and my gluten-free bread, BUT this is the first hotel I've ever stayed in that provided ALL of these things, as well as lactofree yoghurt at breakfast! The BREAKFAST was excellent; good quality meats, cheeses, a selection of fruit and fresh-pressed juices, such as beetroot and apple, carrot and ginger. ROOM: spacious, comfortable bed, triple-glazed windows and air-con, plus separate toilet, shower and bath and separated dressing area with plenty of hanging space, storage and a safe. SERVICE: The staff were helpful and professional at all times. The porter was outstanding, a real asset to the hotel! FOOD: we ate at Plachutta (Wollzeile); very close to the hotel and the meal was fabulous - very traditionally Austrian. I was very nervous about having boiled meat (served in a copper saucepan), but it was excellent, plus I had broth for a starter. Words can't describe how good it was. We also ate a couple of times at the Quest stalls and that too was excellent. We had afternoon coffee and apple strudel at Café Mozart. VERY unimpressed with the service, particularly one member of staff (a young girl who completely ignored us stood waiting to be seated), BUT the apple strudel was divine, and dairy-free. The next day, we went to Café Demel and had coffee and cakes. Everything was excellent, particularly the outstanding service! VIENNA: We thoroughly enjoyed our time in Vienna. We couldn't have picked a worse 4 days weather-wise, bit there was so much to do, it didn't matter. We bought a Vienna Card, which got is into all the attractions free, but only once, so don't rush round thinking you can return to finish the next day. Some places aren't open on Mondays.…
Faultless - it was 11/10 Central location - couldn’t get any better. Atmosphere - wonderful Staff - super friendly & helpful & professional. Bedroom - modern, big, comfortable, view to die for over the cathedral, luxury. Breakfast - just the best - everything & more Would I return - in a flash and I will Don’t go anywhere else you’ll regret it
This was a great hotel to stay in and it’s right next to the the st stephenplatz cathedral and Christmas market. I chose to stay in the Tobias suite which was amazing - separate living & sleeping areas with a great terrace views on both sides. I’m a light sleeper and the only thing that woke me up was the cathedral bells at 7am but were a lovely way to wake up. Bed was also super comfy. The staff were welcoming on arrival & on check out. Although there was no 24/7 room service you could still choose to order breakfast delivered to your room which as a solo traveller was great. There really are no negative points when staying in this hotel.
We visited Vienna and stayed in this wonderful and very central hotel in October 2022. The room was spacious, clean and with an incredible view of Stephansplatz. The staff was very nice and professional and we really appreciated the gifts for our anniversary and my wife's birthday. I think it's the best hotel in Vienna! Highly recommended!
Great hotel with all amenities ....perfect location right across the street from St. Stephens Cathedral, Cathedral suite was a great room , lots of space and a great view./ nice little restaurant also..... Shout out to Carlos who made our stay a special experience.. it's not often that you meet a sincerely nice person like Carlos who did his best to make our stay a memorable one.....The hotel is lucky to have found such a great employee
we had three rooms for 4nights and the place is so clean and in a great location. prices are very reasonable once you book direct with them. we had two kids with us and i can`t complain about anything. highly recommended.
Best in Vienna Best location Best view Very clean Spacious rooms Staff are very welcoming and helpful The trace rooms is amazing Located in front of the cartedal If i go back to Vienna it will be my first choice
Our stay here was so perfect on our honeymoon. The staff were exceptionally friendly and helpful - always with a smile on their face and willing to help. The rooms were spacious, clean and modern and came with an abundance of towels, sanitary products, robes and slippers. The sauna/spa area was exceptional and Judy need to let the reception know 30 min beforehand that you want to go into the sauna so they can turn it on for you. We absolutely loved everything about our experience here, it was worth every cent.
My wife and I stayed here for a New Year's vacation. The location cannot be beat. Not only is the hotel immediately in front of one of the main attractions you will want to visit, it is also situated near all of the major pedestrian street/shopping districts you will want to visit. It also has a subway station with two major subway lines immediately in front of the hotel as well. Normally when we travel we spend most or all of the day way from the hotel because it takes too much time to get back during the day. However, we found the subway so convenient that we came back midday for a small rest before going to a local cafe and setting out again. On top of all that, the hotel staff were incredible. They answered all of our questions, provided helpful advice on where to eat, and even addressed all of our special requests. The breakfast buffet has a nice variety and although there was a generous amount of meat, my vegetarian wife was able to find more than enough options each day.…