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Kaiserin Elisabeth

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Traveller (381)
Room & Suite (419)
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Overview
  • Excellent64%
  • Very good29%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Kaiserin Elisabeth
Offers & Announcements: Package Deal
Offers from Kaiserin Elisabeth
Offers & Announcements: Package Deal
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Reviews (945)
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578 results
Traveller rating
387
149
20
15
7
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LanguageEnglish
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387
149
20
15
7
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All reviewsperfect locationstephen's cathedralold world charmfront desk stafflovely hotelopera housethe heart of the citythe main shopping streetnice sizeair conditioningbreakfast buffetroom was largeside streetminute walkspent nightsdefinitely stay here againwould highly recommend this hotel
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1 - 5 of 578 reviews
Reviewed 4 days ago

We reserved for a double room and got upgraded to a suite when we checked in. Nice! The suite has two entry doors which insulates one from the hallway noise. The bathroom is huge with a separate tub and shower and the toilet is also...More

Thank Serendipity8
Hotel's Favourite
Reviewed 8 January 2018

We spent 2 nights at the Kaiserin Elisabeth Hotel during a stopover in Vienna. We chose the hotel based on previous customers reviews but could not be happier with our choice. It is the perfect mix of old world charm and modern excellence in service!...More

2  Thank zippy2005
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 11 January 2018

Dear guest, first of all a very "HAPPY NEW YEAR" !!! Thank you so much for your excellent review, this is very much appreciated. A perfect description of the hotel and our surroundings. Our staff will be happy to accept your compliments ! We are...More

Reviewed 1 week ago

Position great, staff friendly and efficient, wonderful breakfast, close to everything - the only drawback in my case was when I tried to settle my bill with a Santander Credit Card - their terminal for some unknown reason would not accept it even after about...More

1  Thank Cherry C
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 1 week ago

Dear Mr. Cherry C. ! Thank you so much for your kind review. It might have been a technical problem on the terminal only, we may apologize again politely. In any case surely we would have found a solution together. We are looking forward to...More

Reviewed 3 weeks ago via mobile

Great location, excellent English spoken and central to all the main attractions, shops and restaurants. Easy transport access. Some repaving of road outside , but no problem with noise inside hotel. What more do you needMore

Thank wonkywheels
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 1 week ago

Dear guest ! Many thanks for your kind review. We are glad to know that you have enjoyed your stay with us, and hope to welcome you soon again ! On behalf of our entire team we are sending kindest regards from Vienna HOTEL KAISERIN...More

Reviewed 17 May 2018

The location of this hotel is excellent, near to the Stephansplatz, so everything in central Vienna is within walking distance. The hotel itself is traditional but well appointed. My room was big, airy, quiet and clean. Breakfast was good. All the staff were extremely kind...More

Thank jeflloyd
Response from AndreaBernhauser, Marketing & Sales at Kaiserin ElisabethResponded 1 week ago

Dear guest ! Excellent, thank you so much for your kind review. Just a perfect description and summary. Absolutely, our experience has shown us that guests like to explore the area as you did ! There are so many possibilities ... just around the corner....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Details
Price range
US$168 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#27 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$168 - US$280 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Vienna
#24 Romantic Hotel in Vienna
#27 Luxury Hotel in Vienna
#35 Business Hotel in Vienna
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (381)
Room & Suite (419)
Dining (58)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
Kathy M
7 May 2018|
AnswerShow all 4 answers
Response from IrishTraveller0 | Reviewed this property |
Yes mine did
0
Votes
Wendy S
15 September 2017|
AnswerShow all 5 answers
Response from Robert W | Reviewed this property |
if you google 'laundry mat central Vienna' then zoom into the inner city some pop up. One 6 minutes away south from hotel is Putzerei Wäscherei Kaiser, Krugerstraße 9, 1010 Wien, Austria
0
Votes
sam24248
2 February 2017|
AnswerShow all 6 answers
Response from Klindert | Property representative |
Yes we can arrange all your additional service, like theatre-/concert tickets (for the state opera, Volksopera, Musikverein, Spanish Riding School, Vienna Boys Choir and else), city tour arrangements or... More
1
Vote
Google Translation
Room Tips
"very quiet, clean and located in the city center"
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"Excellent location"
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"We could barely hear the construction noise even though it was across the street."
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"Avoid the room 107 or those on the floors above (207, 307 etc) onto service shaft. Room 410 is a decent..."
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