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Graben Hotel

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Traveller (226)
Room & Suite (160)
Dining (89)
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Overview
  • Excellent35%
  • Very good49%
  • Average10%
  • Poor3%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
4 Star Hotel
All hotel details
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Reviews (757)
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176
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18
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147
176
37
15
18
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All reviewsperfect locationattached restaurantside streetheart of the citystephens cathedralriding schoolsmall hotelbest featurebreakfast stafffirst floorbit datedhotel roomwithin walking distanceclean roomsbreakfast was includedcharming hotelold city
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11 - 15 of 393 reviews
Reviewed 27 February 2018

The Graben is a straightforward hotel with a perfect location. Within about 50m of the top shopping street in Vienna, it could not be better sited. The staff were good (particularly Jonathan, when I had difficulties checking-in for my return flight - thank you) and...More

Thank EandCC
Response from FamilieKremslehner, Manager at Graben HotelResponded 2 March 2018

Dear Guest, thank you very much for your comment about your stay at Graben Hotel We are pleased to read, that you had a nice experience at our hotel and with our staff. We hope to welcome you soon again. With best regards The Kremslehner...More

Reviewed 27 February 2018

I have stayed here for 2 nights. The hotel is located 2 mins walk from Stephanplatz station and once you see Fossil shop, turn left and hotel is there. Its within 10-15 walks to all the places of interest. I booked a single room but...More

Thank Anni Y
Response from FamilieKremslehner, Manager at Graben HotelResponded 2 March 2018

Dear Client, tThank you very much for your feedback on TripAdvisor after your recent stay at Graben Hotel. It was a great pleasure to read your comments and we will certainly share them with our staff. Hopefully we may welcome you soon again. With best...More

Reviewed 14 January 2018

If you wish to stay in the centre of Vienna, the city known as "the heart of Europe", you could not have found a better location. Rooms are sound insulated, albeit on the small side, but immaculately clean. This can be said of most Viennese...More

Thank Elvira E
Response from FamilieKremslehner, Inhaber at Graben HotelResponded 22 January 2018

Dear Elvira! Thank you for choosing our Graben Hotel for your recent trip to Vienna. We are very glad that you enjoyed your days with us and we thank you very much for recommending our Hotel to other travellers! As a family run hotel this...More

Reviewed 28 December 2017 via mobile

Good value for money. Cousy hotel in the very heart of city centre but quiet. Walking distance to all attractions and restaurants. Old but Clean rooms with Austrian charms. Good breakfast with standard choice of breakfast. Helpful staff.More

1  Thank Виктория Щ
Response from FamilieKremslehner, Manager at Graben HotelResponded 29 December 2017

Dear Guest, thank you very much for your comment about your stay at thel Graben Hotel. We are pleased to read, that you had a nice experience at our hotel and with our staff. Looking forward to welcoming you soon again. With best regards The...More

Reviewed 19 December 2017 via mobile

The hotel is centrally located and very clean. As we have a person with mobility issues and emailed ahead to hire a wheelchair and ensure a room with a walk-in shower were available. Unfortunately, these were not passed on and it took us some time...More

Thank Julie K
Response from FamilieKremslehner, Manager at Graben HotelResponded 29 December 2017

Dear Julie, thank you very much for your review on TripAdvisor. We are so sorry to hear about the inconveniences at arrival. We hope that finally everything worked out well and that you could enjoy your stay in Vienna, especially in our Graben Hotel. Looking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room Service
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
US$132 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$132 - US$519 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#69 Luxury Hotel in Vienna
#74 Romantic Hotel in Vienna
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (226)
Room & Suite (160)
Dining (89)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
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NC_mQk
18 April 2018|
AnswerShow all 2 answers
Response from 763Kiwi_traveller007 | Reviewed this property |
Hi, Indeed but the fridge is small. It’s a great location for walking around the old city. Regards Paul
1
Vote
WilliaminGrandville
12 April 2017|
AnswerShow all 6 answers
Response from Graham K | Reviewed this property |
From anywhere in Vienna, head for Stephansplatz and the Graben is a couple of minutes walk from the cathedral.
2
Votes
Lucindacharlott... S
22 November 2016|
AnswerShow all 4 answers
Response from FamilieKremslehner | Property representative |
No problem! We have baby cots and kids are very welcome to our Hotel! Best wishes your family Kremslehner
0
Votes
Google Translation
Room Tips
"We asked for a quiet room and got one."
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"I don't think it has any rooms with good views due to it's location."
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"Being on a narrow street, the views are nothing to rave about. Ask for a central room."
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"A room at the back away from the busy outdoor restraint tables below would make a more restful night if you..."
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