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Graben Hotel

TripAdvisorUS$178*
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#84 of 361 Hotels in Vienna
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$191*
US$178*
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US$188*
US$188*
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Graben Hotel
Graben Hotel
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674 Reviews from our TripAdvisor Community

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Showing 348: English reviews
Perth, Australia
Reviewed 10 February 2013

Mid winter stay in this hotel. Perfect location close to Karnterstrasse, cafes, museums, shopping, tourist sites and U-bahn. Was easy to get to from the airport with U-bahn so close and to get to the train station the next day to get across the country. Was on 7th floor (highest) with brilliant views across rooftops. Jewish museum is on the...

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Helpful?
Thank Sean L
valimatzi, Owner at Graben Hotel, responded to this review

Dear Guest Sean L, thank you for your positive review. It is nice to read that we could satisfy your needs regarding the location, your room and our breakfast buffet. Excellent to see that our reception could help you out in finding your places. At the moment we refurbish our Graben Hotel from January until April 2013. All the rooms...

Antwerp, Belgium
Reviewed 4 January 2013

We booked the hotel on the internet and paid in advance (i never use a credit card). The location of the hotel is superb and that also is the one and only plus. At arrival (i was cold, sick and tired) the receptionist had to cash another 30 euro's for guarantee. Since i only had 15 it was not enough...

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Helpful?
3Thank Jacques v
valimatzi, Owner at Graben Hotel, responded to this review

Dear Guest Jacques1606, Thank you for your review. The feedback of our guest is very important for us to help improve our standards. We are very sorry to hear that you had reasons to complain. All guests are asked upon Check In if they want to leave as a deposit 30 Euro in cash or a credit card for their...

Melbourne
Reviewed 27 December 2012

We recently stayed for 2 nights at this Hotel. Staff were very helpful. Porter was such a lovely helpful man who cares so much about the Hotel and having everything tidy and in order at the front desk area. Our room was very nicely decorated and clean. Bed very comfortable. Wonderful breakfast with lots of choice and freshly made coffee...

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Helpful?
Thank PamelaAustralia
valimatzi, Owner at Graben Hotel, responded to this review

Dear Pamela and Richard, thank you so much for your lovely review! We are greatful for your positive feedback concerning our staff and our breakfast! It is nice to read that we suceeded in providing a good service to you! As a family run business we are proud of our mostly long-serving employees and we know how important it is...

Reviewed 26 December 2012

Fantastic location. Walking distance to all major sites and close to underground! Friendly staff that speak English and they are extremely helpful! Great breakfast! Room and bathroom are quite small when foldout is added- but really when your on holidays how much time do you really spend in the room! Very attractive male receptionist! We would return in a heartbeat!

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Helpful?
Thank Fepps
valimatzi, Owner at Graben Hotel, responded to this review

Dear Febbs, it was really a pleasure to read your comment on tripadvisor! Our reception team feels very flattered because of your very nice words. I am very happy that you had a great stay with us and hope you will come back in the future! Kind regards Eva Kremslehner Hotel Manager

Tel Aviv, Israel
Reviewed 16 December 2012

Just came back from a week at the Graben Hotel. It is situated in the best location you can ask for, within walking distance from every site and attraction. Breakfast is very rich, with planty of choices. rooms are huge with lots of storage space, the beds are very very comfortable. Service is very good, the hotel is very cosy....

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Helpful?
Thank Dundun0101
valimatzi, Owner at Graben Hotel, responded to this review

Dear Guest Dundun0101, thank you very much for your positive feedback! We are glad to read you enjoyed your stay at our Graben Hotel and that we exceeded your ecpectations. It is always nice to see that we are on the right way in satisfying our guests, thank you for that. I will be happy to assist you with your...

Brussels, Belgium
Reviewed 10 December 2012

in Vienna again, for Christmas shopping ! we love Vienna in summer and winter times ! and the Graben hotel is , for us, the best location !( 3rd time ) a few steps from U-bahn, a short walk to the Ring and all attractions, and in winter, there is not only the Rathaus christmas shopping but try also the...

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Helpful?
Thank hawaiianchris
valimatzi, Owner at Graben Hotel, responded to this review

Dear Guest hawaiianchris, thank you for taking the time and sharing your impressions with us! We are very happy that we could exeed your expectations and you had a great time. The whole Graben-Team is looking forward to welcoming you again! Kind regards Eva Kremslehner Hotel Manager

Vienna
Reviewed 4 December 2012

Fantastic location, clean room and bathroom and helpful staff make this a great place to stay . The buffet breakfast was full of good food and serivice was excellent. I would stay here again without hesitation.

Review collected in partnership with Easytobook.com
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Helpful?
Thank Kerry V
valimatzi, Owner at Graben Hotel, responded to this review

Dear Guest Kelly V, it is very nice to read that you enjoyed your stay with us and are looking forward to your next one! We are happy that you felt at home and that you liked your room and the location so much! Thank you for your great compliments, we are looking forward to welcome you again! Your Kremslehner...

Rome, Italy
Reviewed 30 November 2012

Hotel has a fantastic location - not more than 100-300 m away from Stephan's Dome, main shopping/pedestrian street, Opera House, metro station and many other buildings and Institutions (Hofburg etc.) This makes sightseeing, business meetings, shopping etc.more than convenient. The hotel staff was very kind upon arrival and during the stay. The room was overlooking the street but no noise...

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Helpful?
Thank Ledeya
valimatzi, Owner at Graben Hotel, responded to this review

Dear Ledeya, thank you very much for your wonderful review! Every time we are delighted to get such kind comments- thank you very much for taking the time to let us know! We always do our best to satisfy our customers and it is wonderful to read that you enjoyed your stay with us. We are looking forward to welcoming...

Bageera in
Reviewed 22 November 2012

Imagine travelling six hours to get to Vienna, then catching the excellent, convenient, fast train to the city centre, catching the underground to St Stephen Square and coming out in the dark..... walking to the hotel (it is very conveniently situated within a 100 meters from the underground exit) after having asked the way there, only to be told by...

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Helpful?
2Thank Bageeraone
valimatzi, Owner at Graben Hotel, responded to this review

Dear Mr. Sacco, we are very sorry for the inconveniences you were facing when arriving at our Graben Hotel, but we also want to clarify the situation. You booked 2 standard single rooms, both for the 5/11/12 till 10/11/12 - you did not book them directly at the Hotel but via Booking.com. You arrived one day later without giving notice...

Capalbio
Reviewed 14 November 2012

We had the pleasure of staying in Graben Hotel with friends last week, my room was nr. 65 : everything was perfect! I will stay again with you when in Vienna and will recommend you to all my friends! Thank you again!

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Helpful?
Thank giorgiogellona
valimatzi, Owner at Graben Hotel, responded to this review

Dear Giorgiogellona, many thanks for your great feedback! It is nice to hear that your needs were satisfied at our hotel and we could meet your expectations. Next year in January we will renovate the Graben Hotel, so in the middle of April our hotel will shine in new splendor. It will be a great pleasure for me to assist...

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11/06/2017 12/06/2017
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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Graben Hotel

Address: Dorotheergasse 3 | 1010 Wien, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $184 - $575 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Graben Hotel 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Graben Hotel Vienna
Hotel Style:
#62 Luxury Hotel in Vienna
#75 Romantic Hotel in Vienna
#96 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Graben Hotel staff and other travellers.
20 questions
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Questions? Get answers from Graben Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the regular rooms are small the the superior”
avishay61, 26 May 2017 | Read review
“No real views...on a side street in center of city.”
hiepstein, 28 Apr 2017 | Read review
“We were on the third floor and it was fine”
LaurieJohnston63, 16 Feb 2017 | Read review
“Being that this is a budget hotel, i would recommend to spend the extra $$ to get a bigger room for a couple.”
jorelb424, 14 Feb 2017 | Read review
“Rooms overlooking the street are nicer”
45janicem, 10 Feb 2017 | Read review
5 of 5
TripAdvisor
US$178* /night
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Hotels.comUS$188
Orbitz.comUS$188
CancelonUS$191
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*Disclaimer
Prices are for 1 room, 2 adults
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