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Hilton Vienna

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#108 of 366 Hotels in Vienna
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Vienna
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2,850 Reviews from our TripAdvisor Community

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Showing 1,846: English reviews
Stockholm, Sweden
Reviewed 2 weeks ago

Stayed here during the holidays and the hotel was nice and clean. The rooms were not that big, but the bed was very comfortable. It was a little bit overcrowded and had an extra breakfastrestaurant that perhaps was not as good as the ordinary one. Otherwise it was situated very good, just in the center and only meters from the...

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Helpful?
1Thank Fredrik H
Management response:

Dear Fredrik H, thank you for choosing Hilton Vienna and for taking the time to post a review. We hope to have the pleasure of welcoming you back again soon! With kind regards from Vienna, Monika Binder - Guest Services / Front Office

New York City, New York
Reviewed 2 weeks ago

Rooms were comfortable but the staff was the issue. Lines are long at the check-in and the staff just wants to move you through very quickly. Any questions are answered so fast that it's hard to understand what they are saying. Calling reception or housekeeping is a disaster. And forget the mini-refrigerator. They make you feel like a criminal. I...

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Helpful?
Thank Linda L
Agnetha S, Marketing Assistant at Hilton Vienna, responded to this review

Dear Linda L, thank you for taking the time to post a review about your stay with us. We are glad you enjoyed the central location of our hotel, as well as the bar. Further to your comments about the Housekeeping Service and the Mini Bar, we are very sorry for the inconveninces this has caused you and already forwarded...

Atlanta, United States
Reviewed 2 weeks ago

My family and I stayed five nights at this hotel during Christmas. The hotel is close to a variety of restuarants and shop. Also within walking distance of the city center. The staff is very helpful and friendly. The rooms were modern but not as luxurious as I had expected. The beds and bedding were of a superior quality.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dorothy P
Management response:

Dear Dorothy P, thank you for choosing Hilton Vienna and for taking the time to post a review. We hope to have the pleasure of welcoming you back again soon! With kind regards from Vienna, Monika Binder - Guest Services / Front Office

Reviewed 2 weeks ago via mobile

I stayed between 24-29/12/2016 and I am very dissatisfied . 1. I asked a map in English language and they gave me one in German language . 2. I must order sleepers and bathrobe because there were not at the room. 3. I waited for 15' to order in bar when I ordered a club sandwich the waitress told me...

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Helpful?
Thank marianikita1973
Agnetha S, Marketing Assistant at Hilton Vienna, responded to this review

Dear Ana C, thank you for taking the time to review your stay with us. We are very sorry to read that your stay with us did not meet your expectations and wish to apologize for the experience made and the impression received. Please rest assured that your comments have been forwarded to our Managment Team for their attention. Thank...

croatia
Reviewed 2 weeks ago

First,it is not real four star hotel if you compare it with Dubai or Abu Dhabi hotels.Bathroom is too small.Fat person can not use it.Two persons in one time can not use it.Playing under shower is not possible.Water battery for hot-cold is cheap and complicated.Sharp on the edges too when turning hot-cold valve. Bathroom ceiling is only two meters in...

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Helpful?
Thank Ana C
Agnetha S, Marketing Assistant at Hilton Vienna, responded to this review

Dear Ana C, thank you for taking the time to review your stay with us. We are very sorry to read that your stay with us did not meet your expectations and wish to apologize for the experience made and the impression received. With regards to your comments about the size of your room, I am sorry if this has...

Bucharest, Romania
Reviewed 2 weeks ago

We have chosen Hilton Vienna for our Christmas and New Year celebration. In hindsight, we couldn't have chosen better! We have been kindly and generously upgraded to a marvelous Park Suite, despite full hotel occupancy. It meant a lot to us, travelling also with our daughter. The suite, located on the 10th floor boosted over 70 sqm of elegant style,...

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Helpful?
Thank emihai
Management response:

Dear emihai, It’s fantastic to read how much loved staying with us. Thank you for your kind comments. We look forward to welcoming you back to Hilton Vienna very soon. With kind regards from Vienna, Monika Binder - Guest Services / Front Office

Reviewed 2 weeks ago via mobile

Great location - walking distance to the sites in the city center and the park right below. Next to a few metro stops which was great as well. The rooms are ok, a little dated, and the bathrooms are tiny. The breakfast had good selection and tasted good as well. Executive lounge was always packed and somewhat unpleasant because of...

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Helpful?
Thank cecorbett
Management response:

Dear cecorbett, Thank you for sharing your feedback regarding you recent stay. I am glad you overall enjoyed your stay with us. As it is our intention to make your stay as comfortable and enjoyable as possible, we are constantly refurbishing and repairing our interior and I truly regret if you have received a different impression. I hope to have...

Athens, Greece
Reviewed 2 weeks ago via mobile

This hotel offers rooms with glass windows perimetrically with a magnificent view of the city and the river Danube.Breakfast is very satisfying.I would not recommend you to make a booking including access to the executive lounge though since it was not worth the extra money.Personally I found it very disappointing plus it is very small with a few tables that...

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Helpful?
Thank Mary C
Management response:

Dear Mary C, thank you very much for your kind comments with regards to your recent stay. We hope to welcome you back in the not so distant future. With kind regards from Vienna, Monika Binder - Guest Services / Front Office

Reviewed 2 weeks ago

This was our first Christmas away from home and after the wonderful Hilton it will not be the last . The Hotel looked festive and welcoming friendly professional staff made it a relaxing atmosphere . Their attention to detail was excellant. Mulled wine awaited us as we returned from exploring the city and the superb pianist made. The Christmas Eve...

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Helpful?
Thank Lynn B
Management response:

Dear Lynn B, thank you for choosing Hilton Vienna. Great to read that you enjoyed your stay with us and thank you for your fantastic feedback on our service. I will be sure to share your kind words with the entire team. I hope to have the pleasure of welcoming you back again soon. With kind regards from Vienna, Monika...

Reviewed 2 weeks ago via mobile

House is ok though a bit depreciated and outdated. Location is great as well. Everything connected with human factor is disaster and cannot be associated with Hilton service. Employees seemed friendly but clearly understaffed, exec lounge double overpacked/coffee machine broken most of times/food shortage during breakf, dirty tables for long time, several mistakes of reception, etc. Management should be ashamed...

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Helpful?
Thank Endo T
Management response:

Dear Endo T, thank you for taking the time to post a review about your stay with us. We are glad you overall enjoyed your stay. At the same time we are sorry that not all aspects were to your fullest satisfaction and would like to apologize for the inconveniences. It would be a pleasure to welcome you again in...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
S'parks Restaurant
S'parks Restaurant
Cuisines: Austrian, European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Featuring contemporary decor, the award-winning Hilton Vienna hotel is one of Austria's premier hotels. Set in the heart of Vienna, the hotel is just 16 minutes from Vienna International Airport by the city airport train. The main sights and most fashionable shopping streets are within walking distance.Relax in our comfortable guest rooms and enjoy a high standard of amenities. Located on the higher floors of the hotel, the Executive rooms offer breathtaking views over Vienna and exclusive Executive Lounge access with complimentary continental breakfast, drinks and snacks. Upgrade to a bright suite for extra space and excellent views from the private balcony. Try innovative Austrian cuisine on the alfresco terrace of S'PARKS restaurant or enjoy Austrian wines and Viennese coffees at the Lobby Bar & Lounge at this Vienna hotel. Work out in the well-equipped gym or unwind in the sauna, steam bath and relaxation area. ... more   less 

Additional Information about Hilton Vienna

Address: Am Stadtpark 1 | A-1030 Vienna, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: $146 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Vienna 5*
Number of rooms: 579
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Expedia, Priceline and Booking.com so you can book your Hilton Vienna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vienna Hotel Vienna
Hilton International Vienna
Vienna Hilton International
Hotel Style:
#7 Green Hotel in Vienna
#46 Business Hotel in Vienna
#64 Romantic Hotel in Vienna
#79 Luxury Hotel in Vienna
#79 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vienna staff and other travellers.
27 questions
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Questions? Get answers from Hilton Vienna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you will never see view whatsoever you ask, so just play with lack.”
 of 5 bubbles nick267g, 6 Jan 2017 | Read review
“The higher the better for good views, Executive floor rooms/suites incl. Executive Club Lounge Access.”
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
  • Hilton Vienna, Our Stay in July 2016, Highly recommended,
 of 5 bubbles Flyers007Dublin, 6 Jan 2017 | Read review
“Get a corner room to get a good view. Dont buy into the view of the Stephansdome, it is barely visible from the hotel.”
 of 5 bubbles fredrikh2014, 4 Jan 2017 | Read review
“too noisy if you open window.”
 of 5 bubbles Q918ECanac, 2 Jan 2017 | Read review
“higher floors offer stunning city views. Highly recommend suites (Junior or bigger).”
 of 5 bubbles emihai, 2 Jan 2017 | Read review
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