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Derag Livinghotel Kaiser Franz Joseph

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461 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Birmingham, United Kingdom
Reviewed 10 October 2016

A good hotel friendly helpful staff. Good rooms, good shower and comfy beds. Breakfast too many guests for space available. Our group were given an allocated time , but staff were struggling to clear tables and replenishing food. Not blaming staff they did their best management at fault. Aside breakfast was good plenty of choice hot and cold choices

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Helpful?
Thank Anthony W
Philip_Wymetal, Manager at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Anthony, thank you for taking time to write such a lovely feedback and share your experience in our hotel. We are so pleased that you had have enjoyed your stay and I will share your review with the rest of the team. Hope to see you next time in Vienna. Best regards.

Reviewed 6 October 2016

Never go to this terrible hotel.Just the lady in frontdesk(the manager)was very friendly.No hygen,no internet nothing like the pictures or they mentioned...Breakfast was awful.Service was disaster.Bedsheets were like never washed ,very old and dirty looking

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Helpful?
Thank Yunus Emre T
Joachim M, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Yunus Emre T, thank you for your review. Ok, at first I want to apoplogize for the dissapointing experiences while you were in Kaiser Franz Joseph. Honestly, I would like to get more information from you WHY those circumstances were awful, a disaster, terrible and so on. It is highly appreciated if you could send me an Email with...

Port El Kantaoui, Tunisia
Reviewed 5 October 2016

we was very happiness to discover this hotel < the room was small but it is practice the breakfast was very good , the staff are gentile the service was very good .the location very good , its closed to Horigon .

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Helpful?
Thank Ali I
Joachim M, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Ali I, thank you for your positive review. Depending on your requirements we have different categories in our hotel. If you want to stay for a longer term, I would recommend to take a bigger apartment (maybe with separate living- and sleeping area ), on the other hand, if you are in Vienna for f.e. 2 nights and you...

Rio de Janeiro
Reviewed 29 September 2016 via mobile

The price is fair for an apart hotel some 6 km away from Vienna downtown. But the hotel needs a new management to take care of maintenance. WiFi is free but the signal is erratic. One of the lifts was out of order during the week I spent there. Good and positives points: breakfast is quite good (€ 15/person) and...

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Helpful?
Thank PimentelRiodeJaneiro
Philip_Wymetal, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear PimentelRiodeJaneiro, thank you very much for your review. Sometimes its even unbelieveable for me that you just need 18min from our hotel to the 1st district. We tried to find a location which is close to downtown, but also in a quiet area with good infrastructure. I want to apologize for the inconvenience regarding the WIFI. Right now, we...

Chicago, Illinois
Reviewed 28 September 2016

Every hotel of enduring quality faces periodic remodeling, and Derag LH is reaching that point. An elevator was out of order and some carpets are showing deep stains, yet, overall, the Derag LH is an excellent value. The staff without exception addressed my needs. I enjoyed the terrace with table and chairs outside my room, and the rooms are functional...

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Helpful?
Thank Ambra_BV
Philip_Wymetal, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Ambra_BV, thank you very much for your kind words. As you already mentioned, we are aware of the fact that parts of our property should get remodeled and I am happy to tell you that we already started (approximately one third of our property is already refurbished. :) I want to apologize for the inconvenience regarding the elevator. I...

Kuwait City, Kuwait
Reviewed 23 September 2016 via mobile

I was in Vienna for medical treatment at Rudolfinerhaus hospital. The hotel is only a short walk to the hospital. 15 minutes to Vienna city centre by the Tram. Rooms are small but the renovated rooms are good.

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Helpful?
Thank Ahmad A
Philip_Wymetal, Manager at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Ahmad, thank you very much for taking the time to review your stay at the Derag Livinghotel Kaiser Franz Joseph. We are very happy that you liked the new rooms and hope to see you again in Vienna. Get well soon and best regards.

Guatemala City, Guatemala
Reviewed 17 September 2016

The hotel staff was very nice and helpful, the hotel rooms were clean and very well equipped. Just beside the hotel there's a Billa supermarket and on the other corner there's a Spar Gourmet supermarket, besides the two restaurants and the bar at the hotel, and there's another restaurant just across the street, as well as a Bank. The bus...

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Helpful?
1Thank MRBraeuner
Philip_Wymetal, Manager at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Mr. Brauener, we could not be happier to read your lovely feedback. Thank you for sharing it with us and other TripAdviser users. We are pleased that you were satisfied with the cleanliness and services of the rooms. We work hard every day to create memorable experiences and we are glad that we were able to leave such an...

Hampshire
Reviewed 15 September 2016

Room adequate if dated decor. WIFI barely works. Breakfast- bad, very bad. We were on a coach trip and the hotel arranged sittings for the four different coach parties fair enough. But one coach party at 0745, TWO at 0800 and another at 0815. 91 people all at the same time at a buffet that was not able to cope....

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Helpful?
Thank tohaboo
Philip_Wymetal, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear tohaboo, thank you very much for your review. I am really sorry for the negative experience you made in Kaiser Franz Joseph. 91 people at the (appr.) same time is obviously too much, you are completely right. These breakfast condition are definetely not our standard and an exception compared to the regular mornings. We try to calculate approximately 30min...

Somerset
Reviewed 11 September 2016

Stayed in this hotel as part of a trip organised by Newmarket Holidays. Room was fresh, clean and modern with the added bonus of tea, coffee, water and beer at no additional cost! There is a bar in the hotel but do not open until 8pm but there is one straight across the road. The location may not suit everyone...

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Helpful?
Thank caroline196260
Philip_Wymetal, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear caroline196260, thank you very much for your review. I am happy that you enjoyed the amenities of our hotel, such as free minibar, coffee,etc. It is important that we are located in a green area with good public transportation options. In our case , the 19th district is one of the greensest areas in Vienna and the tram 38,...

Reviewed 9 September 2016

Well equipped room, which needs some modernisation. The Hotel is a little bit old fashioned. Big room with good facilities, comfortable and clean. The staff is kind, and helpful. The location is very good. Quiet, and has an affordabla price. Quick Wifi. And fresh water and beer in the fridge, free of charge. :)

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Helpful?
1Thank Tamás A
Philip_Wymetal, Verkaufsleiter at Derag Livinghotel Kaiser Franz Joseph, responded to this review

Dear Tamás A, thank you very much for your review. Good news: We have started with our modernization. Approximately one third of our hotel is already renovated. :) We would be very happy to offer you one of our new Business/Economy PLUS rooms next time. We are looking forward welcoming you next time! Best regards, Philip Wymetal Sales Manager

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Staying in Dobling

Neighbourhood Profile
Dobling
Vienna’s poshest green leafy suburb is also its most romantic hotspot. Walk up Grinzinger Strasse with its many historic wine taverns. The tops of nearby Nussberg and Reisenberg hills make for great strolls through the vineyards, and the occasional discovery of a hidden winery. Popular local weekend hangouts are Neustift am Walde with even more great wine taverns, and café restaurant Cobenzl, up on Cobenzl hill – fantastic for great vistas of Vienna. The woodland around Kahlenberg has a wonderful and not too strenuous hiking path - just don't forget the insect repellent. If you have adventurous children, take them to Waldseilpark Kahlenberg (forest rope park Kahlenberg). A must-do if you want a taste of the Vienna Woods is a stop at Josefinenhütte next door with its great food, cosy interiors and wonderful outdoor space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Derag Livinghotel Kaiser Franz Joseph

Address: Sieveringer Strasse 4, Vienna 1190, Austria
Region: Austria > Vienna Region > Vienna > Dobling
Price Range: $79 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Derag Livinghotel Kaiser Franz Joseph 4*
Number of rooms: 439
Reservation Options:
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Also Known As:
Kaiser Franz Joseph Vienna
Kaiser Franz Joseph Hotel
Hotel Style:
#23 Spa Hotel in Vienna
#131 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Derag Livinghotel Kaiser Franz Joseph staff and other travellers.
5 questions
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Maidstone, United Kingdom
8 days ago
Lytham St Anne's, United Kingdom
over a year ago

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Questions? Get answers from Derag Livinghotel Kaiser Franz Joseph staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some noise from traffic even in a room facing the garden”
 of 5 bubbles Fogge, 18 Oct 2016 | Read review
“classic street view ”
 of 5 bubbles alii770, 5 Oct 2016 | Read review
“Terraces are oriented toward the East and South, and upper floor apartments receive plenty of sunshine.”
 of 5 bubbles Ambra_BV, 28 Sep 2016 | Read review
“West side rooms overlook the garden with small balconies and smoker friendly. No smoking permitted indoors.”
 of 5 bubbles 137nicolasp, 28 Aug 2016 | Read review
“ask for the room in main wings of the hotel, not the apartment side.”
 of 5 bubbles rjlmp04, 17 Aug 2016 | Read review
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