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24/12/2017 25/12/2017
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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
    Hotel website
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    24/12/2017 25/12/2017
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    Savings alert: 15% below average rate

    The price you found is 15% lower than this hotel's average rate of US$73/night.

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    Traveller (363)
    Room & Suite (116)
    Dining (17)
    • Excellent21%
    • Very good46%
    • Average22%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “train station” (37 reviews)
    “welcome drink” (4 reviews)
    “superior room” (9 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    24 Dec25 Dec
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,044)
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    11 - 15 of 364 reviews

    Reviewed 14 October 2017

    A very nice, modern well located hotel with comfortable rooms but as with most hotels bar prices are a bit high. The room card stopped working twice which meant trailing back to reception but nothing major. It took 1 hour 20 minutes to walk back...More

    Thank Irene N
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 16 October 2017

    Dear Irene N, Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay...More

    Reviewed 4 October 2017

    I had originally booked this hotel for 5 nights, but we left after only one. Reason being that the room we were assigned was just not acceptable (especially for the price we were charged!!). It was a "junior suite" and cost more than a regular...More

    Thank TeresaOntarioCanada
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 9 October 2017

    Dear TeresaOntarioCanada, we very much appreciate your comments regarding your stay at the Mercure Wien Westbahnhof. Thank you for the positive assessment for the breakfast. But we regret that your experience with the room did not meet your expectations; please allow us to express our...More

    Reviewed 3 October 2017

    This is my 3rd time in this hotel in the last 5 years. it is almost the same with no added value or benefits. it is practical hotel , not fancy, rooms are too small but clean. Elevators are small & you have to wait...More

    Thank Rafik A
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 9 October 2017

    Dear Rafik A, Thank you very much for your loyalty and your 3rd visit and of course for taking the time to review your stay at Mercure Wien Westbahnhof. We are very pleased that you rated us good to best in almost all categories and...More

    Reviewed 28 September 2017

    I was shocked when I got into my single room. U cannot walk in it, it s ridiculously small, and the bed if u turn while sleeping u will fall off. I went down to rthe receptionist, she said this is the size of single...More

    Thank Shaheer F
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 6 October 2017

    Dear Shaheer F, I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your positive review, the nice feedback regarding to the Team, and also for your critique and suggestions on improvement. We...More

    Reviewed 24 September 2017

    Staff at this establishment were keen to have us return - they must have been - they gave us a kettle - so we stayed two nights in June 2016. Wanda Roo was pleased she could open the window and smell the city air. Her...More

    Thank HvonHagen
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 26 September 2017

    Dear HvonHagen, Thank you for staying with us at Mercure Wien Westbahnhof and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with...More

    Awards & Recognition
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Price range
    • US$67 - US$159 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #107 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Hotwire, Travelocity, Orbitz and HotelQuickly so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
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    Traveller (363)
    Room & Suite (116)
    Dining (17)
    Hotel & Grounds (235)
    Bathroom (37)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    30 May 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    Jolie T
    25 January 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    Parneet S
    26 August 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    Google Translation
    Room Tips
    "Do not go to level 8 (no direct elevator, need stairs as well)"
    Read review
    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
    Read review
    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
    Read review
    "Ask for Air Conditioning"
    Read review
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