We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
11/06/2017 12/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    Hotel website
    Save
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$207
          US$93
          US$207
          US$93
          US$94
          Traveller (346)
          Room & Suite (111)
          Dining (13)
          IntercityHotel Vienna
          584 reviews
          #164 of 361 hotels in Vienna
           
          Motel One Wien Westbahnhof
          1,099 reviews
          #83 of 361 hotels in Vienna
           
          Hotel ibis Wien Mariahilf
          1,997 reviews
          #116 of 361 hotels in Vienna
           
          Fleming's Hotel Wien-Westbahnhof
          937 reviews
          #108 of 361 hotels in Vienna
           
          Overview
          • Excellent21%
          • Very good43%
          • Average23%
          • Poor8%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Hotel Mercure Wien Westbahnhof
          Special Offer: CHEAPEST RATES ONLINE!
          Hotel deals
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          IntercityHotel Vienna
          584 reviews
          #164 of 361 hotels in Vienna
           
          Motel One Wien Westbahnhof
          1,099 reviews
          #83 of 361 hotels in Vienna
           
          Hotel ibis Wien Mariahilf
          1,997 reviews
          #116 of 361 hotels in Vienna
           
          Fleming's Hotel Wien-Westbahnhof
          937 reviews
          #108 of 361 hotels in Vienna
           
          Rooms
          11 Jun12 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Hotel Mercure Wien Westbahnhof
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$93.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Vienna hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "2d0e6894d8d74b9c89f3321313687a3d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":231975,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53918988],"additionalContentIds":[],"pollCount":0,"checkin":{"day":11,"month":6,"year":2017},"checkout":{"day":12,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":93,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"2d0e6894d8d74b9c89f3321313687a3d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":207,"lowestMetaPrice":93,"additionalPartner":false,"highestMetaPriceDisplay":207,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":207,"lowestMetaPrice":93,"highestMetaPriceDisplay":207,"hotelName":"Hotel Mercure Wien Westbahnhof","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJkMGU2ODk0ZDhkNzRiOWM4OWYzMzIxMzEzNjg3YTNkIiwiQUlLIjoiZGU5YjFiMWFjMjU3NGI4NzgwMzViYmM4ODk0MTBhNTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "11/06/2017", "checkOut": "12/06/2017", "lowestPrice": "US$93", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78874791":"OrbitzEWS","64695726":"AccorIB","79795417":"AgodaIB","53918988":"TravelocityEWS","32618956":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (964)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          111 - 115 of 964 reviews

          Reviewed 18 August 2015

          Seriously a Disaster!! Either there aren't able to or they simply don't wan't to help the guests and treat them good. The cleanliness, the service, the conduct of the people who work there to the guests, nothing comes even close to a 4 stars hotel!!...More

          6  Thank ramzess44
          Response from Christina B, Manager at Hotel Mercure Wien Westbahnhof

          Dear ramzess44, Thank you for commenting on your stay at the Mercure Wien Westbahnhof. It is not often that our guests use such hard words to describe their stay with us. We are very shocked about your descriptions, few things we are unfortunately not able...More

          Reviewed 30 July 2015

          nice service from all of the hotel's staffs, since confirming my booking by phone, doing check-in, upgrading my room. i really amaze on their focus on customer satisfaction, especially FO staff mariella kutzner, till i got checked-out;she did it fast, and she helped us to...More

          1  Thank Ridwan K
          Response from Christina B, Manager at Hotel Mercure Wien Westbahnhof

          Dear Ridwan K, thank you very much for your positive review of your stay in the Mercure Hotel Wien Westbahnhof. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as...More

          Reviewed 30 July 2015

          Perfect location as it was near the main shopping street yet quiet environment and next to train station. Very good wifi connectivity within the hotel locations. The services were well within the acceptable standards.More

          2  Thank Sanjay B
          Response from Christina B, Manager at Hotel Mercure Wien Westbahnhof

          Dear Sanjay B, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as...More

          A TripAdvisor Member
          2
          Reviewed 28 July 2015 via mobile

          Stayed here with my wife due to it's location near the station and arena. As said before our room was near the lift which was noisy but the receptionist moved us straight away. Breakfast was more than enough. Good location for trams and U.

          Thank A TripAdvisor Member
          Response from Christina B, Manager at Hotel Mercure Wien Westbahnhof

          Dear Sir, We very much appreciate your comments regarding your stay at the Mercure Hotel Wien Westbahnhof. It is always a pleasure to receive positive feedback. We are looking forward to welcome you back in Vienna. With best Regards Christina Bonertz Stellvertretende Direktorin

          Reviewed 27 July 2015

          Location is excellent, close to the station, shopping and restaurants. Our room was small with just an arched window, bathroom was well fitted out but seemed cluttered because of its small size. Air conditioning was very welcome on a couple of hot days. This hotel...More

          Thank Lea S
          Response from Christina B, Manager at Hotel Mercure Wien Westbahnhof

          Dear 798leas, Thank you for giving us such a detailed feedback on your recent stay at our hotel. It was a pleasure welcoming you and it is great to hear that the air condition in your room was pleasant on the hot days in Vienna...More

          IntercityHotel Vienna
          584 reviews
          #164 of 361 hotels in Vienna
           
          Motel One Wien Westbahnhof
          1,099 reviews
          #83 of 361 hotels in Vienna
           
          Hotel ibis Wien Mariahilf
          1,997 reviews
          #116 of 361 hotels in Vienna
           
          Fleming's Hotel Wien-Westbahnhof
          937 reviews
          #108 of 361 hotels in Vienna
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Banquet Room
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$67 - US$143 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #113 Luxury Hotel in Vienna
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 252
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, ACCOR, Hotels.com, Booking.com, Expedia, Hotwire, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Austria >
          • Vienna Region >
          • Vienna
          • Also Known As
          • Mercure Wien Westbahnhof ,
          • Mercure Hotel Vienna
          Add Photo Photos
          Traveller (346)
          Room & Suite (111)
          Dining (13)
          Hotel & Grounds (227)
          Bathroom (37)
          Family and Play Areas (4)
          Business Centre & Event Rooms (1)
          Nearby
          Arthotel ANA Westbahn
          198 reviews
          .09 km away
           
          Motel One Wien Westbahnhof
          1,099 reviews
          .11 km away
           
          Fleming's Hotel Wien-Westbahnhof
          937 reviews
          .17 km away
           
          Hotel Furstenhof
          210 reviews
          .25 km away
           
          Nearby Restaurants
          Restaurant Tartuf
          106 reviews
          .15 km away
          Vapiano
          212 reviews
          .24 km away
          Pulkautaler Wein & Bierhaus
          127 reviews
          .05 km away
          Konoba Pescaria
          90 reviews
          .26 km away
          Nearby Attractions
          Hofmobiliendepot (Imperial Furniture Collection)
          177 reviews
          .66 km away
          Raimund Theater
          67 reviews
          .69 km away
          Haydnhaus
          51 reviews
          .71 km away
          WestLicht
          22 reviews
          .53 km away
          Questions & AnswersAsk a question
          Jolie T
          What time is breakfast served?
          25 January 2017|
          Answer Show all 4 answers
          Response from MarkHuber | Property representative |
          Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
          0
          Votes
          Parneet S
          Hello... Do u provide tea/coffee maker in the room ? We'll be staying with you for 3 days next week ..
          26 August 2016|
          Answer Show all 4 answers
          Response from EmanSaad1 | Reviewed this property |
          Hello there is only electric kettle
          1
          Vote
          Google Translation
          Alina40
          Hello, Could you tell me if I can upgrade my room at the hotel reception or is it necessary to do it in advance ? In this case how can I pay for the difference? Thanks
          22 August 2015|
          Answer Show all 7 answers
          Response from MarkHuber | Property representative |
          Dear Alina40, thank you very much for your message and for choosing the Mercure Wien Westbahnhof for your stay in Vienna. Unfortunately I am not able to find only with your user name your reservation. Please contact me by... More
          0
          Votes
          Room Tips
          "It was very noisy at the front of the hotel, it looks like a quiet street, but traffic woke us early every..."
          Read review
          "High floor room..."
          Read review
          "Higher the better"
          Read review
          "choose superior room facing the street"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing