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US$171
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What is Travellers’ Choice?
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#79 of 393 in Vienna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The 4-star Hotel Josefshof am Rathaus is located in a quiet side street in the charming „Josefstadt“ district and impresses with its imperial flair and Viennese charm. The hotel is in the city center and within a few minutes walking distance from Vienna's most famous sights: Vienna City Hall, Vienna Imperial Palace, the museum district and the shopping street Mariahilferstraße. Our rooms are equipped with modern facilities and bookable different interior styles: While our main building presents a touch of imperial Vienna, our art nouveau building stages a loving homage to the great artists of this time and their most famous motifs. Wi-Fi is available free of charge in the entire hotel. A rich breakfast buffet is served every day between 07:00 and 12:00 and includes a selection of coffee and tea specialties, homemade cakes and pastries, fresh fruit and juices. Our hotelbar is open around the clock and offers hot and cold drinks, fine Austrian wines, classic drinks and small snacks
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Baggage storage
Car park
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Outdoor dining area
Wine / champagne
Taxi service
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighbourhood
Languages Spoken
English, German
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
138Restaurantswithin 0.5 km
83Attractionswithin 0.5 km
Contact
Josefsgasse 4-8, Vienna 1080 Austria
Name/address in local language
Getting there
RathausVienna U-Bahn3 min
VolkstheaterVienna U-Bahn6 min
Car HireSee all Vienna car hire
2018Reviews24Q+A100Room tips
Reviews
Traveller rating
- 813
- 863
- 248
- 70
- 24
Time of year
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Popular mentions
My husband and I stayed here for a long weekend in November. + staff are very friendly and accommodating + breakfast is plentiful + location is excellent, especially for the Rathaus Christmas market! + clean - We booked a deluxe art nouveau room through secret escapes and sadly it was anything but. We requested a bath but this was not available, not the end of the world by any stretch. However, the room itself did not reflect any of the photos of beds with big golden headboards and flooded in light. Sadly the room was dated and rather dark. However, bathroom had clearly been re-done and we found no faults with that. We checked with reception shortly after we had checked in that we were in fact in a deluxe room (number 406) as there was no coffee machine, Robes or slippers which were marked as included on the website. The staff were brilliant and quickly rectified this, but the fact that these staples were not included originally made me think we were in a standard room. Although, I was not one to question this, as I had only seen photos of other rooms. The day we checked out I saw the inside of other rooms (that the maids were cleaning) and these were much nicer and resembled the photos shown on their website. We double checked again on check whether we were given a deluxe room and this was confirmed. I think we were just unlucky with the room we had, but it seems a shame when we paid more for a deluxe room and then the room did not resemble this standard. If you want a hotel that is great for location and Christmas markets then I would 100% recommend. However, the rooms are not a 4 star standard and are just a little dated.…
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Date of stay: November 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 26 Nov 2021
Dear Sophie, thank you for staying with us and sharing your feedback. We are disappointed to learn that your experience with us was not as you had expected it to be and for that I wish to offer my sincerest apologies. We are happy to notice you enjoyed the location and our breakfast. Thank you for your kind words for our staff. We will make sure to share them with the team. We sincerely hope you will give us another opportunity to regain your confidence and a chance to provide you with a memorable experience next time you are in Vienna. Kind regards, Vivien Plavec Front Office Manager Hotel Josefshof am Rathaus
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Ever since our first stay in this hotel a couple of years ago, we always come back to it whenever we are in Vienna. The rooms are very nice, well-equipped and a good size, with the most comfortable bed and bedding I have ever experienced in hotels. A good night’s sleep is definitely guaranteed! The hotel staff is extremely helpful and attentive, they create a great atmosphere and make sure you have everything you need, and more. They welcome us back every year and make us feel special. The location is also perfect, especially if you are there during the Christmas season as the main Christmas market is only a few minute walk away, but it is within walking distance from most sightseeing places. The area also has some great restaurants and shops, and is safe and quiet. We will definitely continue our stays in this hotel and would recommend it to everyone visiting Vienna and wishing to have a pleasant experience!…
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Date of stay: October 2021Trip type: Travelled
2 Helpful votes
Helpful
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 12 Nov 2021
Dear Adriiorosz, thank you very much for taking the time to rate the Hotel Josefshof am Rathaus on Tripadvisor. I am happy to read that you felt comfortable with us and that you appreciate our central location, only a few minutes' walk from the center. It was great to hear that you too appreciate our rich, imperial breakfast. We are very pleased that you felt comfortable in our house and that you noted the friendliness and helpfulness of our employees. We always try to make our guests stay special. I hope you had a great time in Vienna and we look forward to seeing you again soon. Kind regards, Jasmine reception
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. Alles gut! We stayed there last month and we had a great time there. Nice clean bedroom, comfortable bed, quiet, The room had every nessecity. Breakfast was delicious , great selection, and service was wonderful! The receptionists were very nice and very helpful.
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Date of stay: September 2021Trip type: Travelled
1 Helpful vote
Helpful
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 12 Nov 2021
Dear Yaelcohe, thank you very much for taking the time to rate the Hotel Josefshof am Rathaus on Tripadvisor. I am pleased to read that you felt at home with us and that my colleagues and I were able to help you. It was great to hear that you too appreciate our rich, imperial breakfast. I hope you had a great time in Vienna and we look forward to seeing you again soon. Kind regards, Jasmin Fertner - Reception
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I stayed in Hotel Josefshof for five nights in September, 2021. The hotel has class. It's perfectly lovely in a charming, quiet neighborhood away from the tourist crowds but close to the center. The receptionists are kind and helpful and the room was quiet and comfortable. I especially loved the lobby area, which includes several lovely sitting areas and a beautiful outdoor courtyard. A perfect stay.
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Date of stay: September 2021
Value
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 18 Sep 2021
Dear "G9144NNbillm", thank you very much for your kind comment. We're pleased to hear that you've enjoyed your stay at our hotel and mentioned both our charming, quiet yet central location and the kindness of our staff. We'd love to see you again soon at Hotel Josefshof! Kind Regards, Katalin – Front Desk
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I won't comment on the hotel itself as it's been covered before, just wanted to mention the reception staff who was helpful above and beyond, and made it possible to pay a surprise visit to one of our friends who was already staying there.
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Date of stay: July 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 27 Jul 2021
Dear Mr. M, thank you very much for your kind feedback. I am very happy that you were satisfied during your stay and that my colleagues and me could help you out. I hope you had a wonderful time in Vienna and that we will welcome you as our guest again. Sincere regards, Johanna Posch - Guest Relation
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PRICE RANGE
US$117 - US$160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure josefshof wien hotel vienna, mercure hotel josefshof wien, mercure hotel vienna
LOCATION
AustriaVienna RegionViennaJosefstadt / Neubau
NUMBER OF ROOMS
164
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Claim Your Listing Frequently Asked Questions about Hotel Josefshof Am Rathaus
Which popular attractions are close to Hotel Josefshof Am Rathaus?
Nearby attractions include Rathaus (0.4 km), Rathausplatz (0.4 km), and Le Bar (0.5 km).
What are some of the property amenities at Hotel Josefshof Am Rathaus?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Hotel Josefshof Am Rathaus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Josefshof Am Rathaus?
Guests can enjoy a lounge, breakfast, and an outdoor dining area during their stay.
Is parking available at Hotel Josefshof Am Rathaus?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Josefshof Am Rathaus?
Conveniently located restaurants include Veranda, Trilogie, and Rosnovskyundco.
Does Hotel Josefshof Am Rathaus have airport transportation?
Yes, Hotel Josefshof Am Rathaus offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Josefshof Am Rathaus?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Josefshof Am Rathaus?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hotel Josefshof Am Rathaus?
Many travellers enjoy visiting Belvedere Museum (2.7 km), Ringstrasse (0.6 km), and Imperial Crypt (1.2 km).