Hotel Josefshof Am Rathaus

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Room & Suite (216)
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About

#62 of 910 hotels in Vienna
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The 4-star Hotel Josefshof am Rathaus is located in a quiet side street in the charming „Josefstadt“ district and impresses with its imperial flair and Viennese charm. The hotel is in the city center and within a few minutes walking distance from Vienna's most famous sights: Vienna City Hall, Vienna Imperial Palace, the museum district and the shopping street Mariahilferstraße. Our rooms are equipped with modern facilities and bookable different interior styles: While our main building presents a touch of imperial Vienna, our art nouveau building stages a loving homage to the great artists of this time and their most famous motifs. Wi-Fi is available free of charge in the entire hotel. A rich breakfast buffet is served every day between 07:00 and 12:00 and includes a selection of coffee and tea specialties, homemade cakes and pastries, fresh fruit and juices. Our hotelbar is open around the clock and offers hot and cold drinks, fine Austrian wines, classic drinks and small snacks
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Baggage storage
Car park
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Taxi service
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Residential Neighbourhood
Languages Spoken
English, German
2150Reviews25Q+A100Room tips
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Detailed Reviews
Angicoo wrote a review Sept 2022
Lisbon, Portugal65 contributions13 helpful votes
+1
Hotel's Favourite
Wonderful hotel in a really quiet parr of town just off the main road. BeAutifully decor and Clean. Room could’ve been a bit bigger for the 2 of us but cant complain about the room. Bed was OUTSTANDING best ever, would recommend quiet toilet seats, as the original ones are heavy and noisy. Also no shower mat was supplied and both myself and hubby almost slipped in the shower which by the way was amazing!! Towels a bit small but lovely coffee machine and fridge with fresh water every day. No biscuits or English tea but tes can be taken at breakfast. Can Also bring food to your room which is good
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Take a bus guided tour as soon as you can this helps you to find your way around d city. Ask for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mateja P wrote a review Jan 2020
Maribor, Slovenia384 contributions72 helpful votes
+1
The hotel is an old building which is giving a feeling of Vienna's opulence and history at a reasonable price .The location is really fantastic- in the city center near mail square, perfect for Xmas markets and only a few meters from the underground and tram. All the staff were friendly and helpful. Breakfast was lovely, fresh pastries, eggs, successes, cheese, ham, vegetables, breads, fresh juices and much more! Our room was very big, bright and warm with a really comfy bed. There is also a kettle and coffee machine in the room. The bathroom is luxurious with a large shower. Unfortunately there are no toiletries except some very ordinary liquid wash. For a shower cap or other things you must go down to the reception which is inconvenient. This was bit disappointing for a four-star hotel, but everything else was close to perfect.
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Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from elis1080, Manager at Hotel Josefshof Am Rathaus
Responded 15 Jan 2020
Thank you for your impressions.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jonathan D wrote a review Jul 2022
Cowbridge, United Kingdom9 contributions8 helpful votes
The hotel is located in a quiet street in Rathaus, We arrived by private transfer and were on arrival, immediately met by some lovely happy smiling staff on reception.

All checked in very quickly and shown to our room on the 5th floor, a very cosy room, not large, but very comfortable, with sky light roof windows and electric blinds, which shut out all light.

The bathroom and walk in shower were excellent. the room had a Safe (free) and fridge (free) in the room with water each day.

As it was our anniversary the cleaning staff had left a beautiful array of fresh flowers, and towels (in the sharp of a heart) on the bed very much appreciated,they also had a bottle of sparkling white wine in a ice bucket, which was was very nice, but expensive for what it was.

The hotel was immaculately clean, everywhere, the rooms reception, breakfast room and all areas were spotless.

The hotel is small and personal. it is in a great location trams just around the corner will take you to ny part of the city.

The hotel is located in the museum district, and in ten minutes you were able to walk into the city, or join the hop on hop off bus the bus stop is only five minutes walk away.

There are many restaurants very close to the hotel, and those that were recommended by the staff in the hotel were not only very close nearby, they were all first class, we eat in one restaurant twice, again due the helpfulness of the reception staff.

Breakfast each morning was taken the dining room, with a garden area outside, if you wanted, this area is very pleasant.

The breakfast food was simply superb, all fresh each day, with an array of meats, cheeses, cakes, eggs, fresh juice, bacon sausages and lost more, it was excellently presented, and again the staff in the restaurant, were fabulous, a real joy to be in their company, and to watch their efficiency each day, when cleaning each table after each course taken by residents, they move around skillfully, quietly whilst engaging with many customers.
We as couple absolutely enjoyed our stay at the hotel and would certainly return and stay again.

I would lIke to mention Laura on reception who was very, simply fabulous, efficient, friendly, knowledgeable, and always found time to chat to us and provide all the answers to our many questions on Vienna and infrastructure,

Thank you all for a lovely five night holiday in a lovely hotel in fabulous city.
jon Liz
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: higher floors seem to be very quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
jrp56 wrote a review Aug 2020
Larnaca, Cyprus97 contributions65 helpful votes
Although not in the very heart of the city, it was an easy walk to some of the local sites, palaces and museums. The hotel itself is beautifully decorated in a quiet street. All the members of staff we met were welcoming, exceptionally polite and professional. Nothing was took much trouble. The room was beautifully decorated and set out, clean and with various ameneties. Bed very comfortable.
The seating area in a beautiful courtyard was an ideal place to have a quiet drink.
All in all a perfect stay. The staff spoke German and English without a problem that we know of. Although the check - in and out was not contactless, distancing is well maintained and as you check in to sign the registration form you are provided with a sealed pen which is then yours to keep. No individual toiletries are provided but liquid soap was plentiful. There are garaging facilities. We used Airport Driver Taxis which booked in advance and cost us 34 euros each way.
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Date of stay: August 2020
Location
Service
Sleep Quality
Room Tip: As the hotel is situated in a very quiet street there is no noise to worry about and we were...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 27 Sept 2020
Dear jrp56, thank you for taking the time to give us some feedback about your stay. We are happy that you could profit from our central and quiet location and that you felt comfortable in your room. It is great that you appreciate our service and efforts. We kindly want to inform you that you can receive more toiletries at the reception anytime. We hope you had a wonderful time in Vienna and that we will welcome you in our hotel again. Sincere regards, Johanna Posch - Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yias wrote a review Feb 2020
London, United Kingdom22 contributions55 helpful votes
A lovely hotel in a lovely city. Location is perfect for keen walkers everything is within distance. For the not so, train station on the doorstep. Breakfast was lovely huge variety although the pattern seemed a bit obvious. Sausages were just grilled one day the next in a sauce the next they were grilled the next in a .....sauce. would never think they were the left overs. Our room was huge comfy beds and lots of space. The bits that grated on me were the internet in the room was poor. Had to keep connecting every few minutes and it didnt work then either. Eventually asked a member of staff and her reply was thats a good question! No answer in this day and age. Room service come knocking 9am. If you dont answer in like 5seconds they come in. This happened twice to us. They encourage you to put a sign outside the door asking for NO room.service prize? Two drinks.at the bar. Coffee and tea at a premium fpund ourselves begging slightly for extra coffee tea in the room. Ran out of English tea at breakfast. Had none till the next day. All in all good hotel. Few things would make it great. Highly recommended though
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof am Rathaus, General Manager at Hotel Josefshof Am Rathaus
Responded 2 Mar 2020
Dear Yias, First of all, we would like to thank you for staying at the Hotel Josefshof am Rathaus and also for completing this survey. Your valuable feedback helps us to steadily improve our service and to ensure the ongoing satisfaction of our future guests. We are more than glad to learn that you have enjoyed your stay in our hotel. Since all members of our team are giving their very best every day to provide great service, we will definitely forward your good feedback to all of our associates. Thank you for your comment about the internet connection. We really apologize for the inconvenience you experienced during your stay due to the unstable internet conncetion. Please rest assured that we already are in contact with our internet service provider in order to improve the connectivity and make it more user-friendly. Unfortunately, we came to understand from your answers in the survey, that we failed to convince you with our breakfast offer. As we are very well aware which impact a good and healthy breakfast combined with a smile makes on a business traveler`s day, we put all efforts into creating good morning experiences. Therefore I would like to assure you, that your feedback will be taken seriously and also be brought to the restaurant manager’s attention. We are looking forward to welcoming you back at the Hotel Josefshof am Rathaus in the near future. Sincerely, Heike Kliefoth Assistant Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
b0ki wrote a review Jan 2020
Toronto, Canada50 contributions79 helpful votes
I really liked the hotel except for a small issue we had with the room.
We had a classic room booked, and at check in the receptionist tells us that the room is not renovated (which we knew) and that it is a very small room and we can upgrade to a renovated room for an additional cost. We declined. We get to the room and there is only a small fold out bed, definitely not a double bed, slightly larger than twin. Go back down and tell her that we booked a classic room for 2 adults not a single. She is trying to convince me that that is a double room and that that is the last one they have so i have to pay extra to upgrade to a renovated room. After arguing for a while and opening up the reservation and showing her pictures of what we booked( i am working in the travel industry for over 10 years and i know the business like the back of my hand so i really get frustrated when they try to rip you off and i can tell) she takes about 10 minutes and miraculously finds another available classic room. She basically tried to get me to upgrade so that i pay more because as it seems there were other rooms available. Made me mad.
Other than that, the hotel is really nice, rooms are nice and clean, location is excellent. Didn't try the breakfast because i was mad over the check in issue but i did order room service one night and it was quite good.
I would recommend it but they need to do a bit better with the hospitality. If you don't think the room is fit for guests upgrade them for free
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Date of stay: May 2019
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof, Manager at Hotel Josefshof Am Rathaus
Responded 29 Jan 2020
Dear Guest Thank you for taking your time and commenting your stay at our hotel. I'm pleased that that your overall experience was positive and would like to apologize for the negative impression you had regarding the originally booked room. Our category "Viennese classic" is furnished with french style beds which are actually designed for two persons but of a smaller mesure than regular double beds. Hence this room type might be unconfortable for longer stays if occupied by 2 persons. Currently there's rennovations to modernize some rooms going on at our hotel, thus we have many rooms closed for sale which are located close to the works. That's the reason why the colleague had some difficulties finding free rooms, it was not on purpose. Anyway we're glad that you've enjoyed your stay at our hotel and hope to host you again next time you are in Vienna!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Oldfart1939 wrote a review Jan 2020
Billings, Montana361 contributions145 helpful votes
I came during the Holiday season and the rates for room were seasonally adjusted. I also had to switch rooms twice, but each time to a nicer one. Staff was uniformly helpful and accommodating with assistance provided on switching rooms. Always clean, nice quiet location. Excellent breakfast facility.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof, Manager at Hotel Josefshof Am Rathaus
Responded 12 Jan 2020
Dear Guest Thank you for your kind feedback. We're pleased you enjoyed your stay at our hotel and we look forward to welcoming you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Uday T wrote a review Nov 2020
London, United Kingdom1,942 contribution457 helpful votes
We stayed here as a family for a few days before Christmas. It was a perfect place for exploring Vienna. Everything that we wanted to see an do was within easy walking distance - teh museums, teh opera house, teh Christmas markets, restaurants etc.
The hote staff were really friendly and helpful
The hotel is large with lots of interesting lobbies and waiting areas
The bedroom we had was on two tiers which worked perfectly for us, the mezzanine floor acted as an office nad bedroom that our daughter had and we were on the floor below
The room was large, comfortable and clean. Good wi fi and access to all other amenities
It was a great start to Christmas for us
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Date of stay: December 2019
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 28 May 2021
Dear 991ludayt, Thank you very much for taking the time to give us some feedback. I am happy that you enjoyed your stay at the Josefshof am Rathaus and that you could profit from the central location next to the most important sights and Christmas markets. Me and my colleagues are glad that we could help you out and we are looking forward to welcoming you at our hotel again. Sincere regards, Johanna Posch - Guest Relation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrienn Orosz wrote a review Nov 2021
2 contributions3 helpful votes
Ever since our first stay in this hotel a couple of years ago, we always come back to it whenever we are in Vienna. The rooms are very nice, well-equipped and a good size, with the most comfortable bed and bedding I have ever experienced in hotels. A good night’s sleep is definitely guaranteed! The hotel staff is extremely helpful and attentive, they create a great atmosphere and make sure you have everything you need, and more. They welcome us back every year and make us feel special. The location is also perfect, especially if you are there during the Christmas season as the main Christmas market is only a few minute walk away, but it is within walking distance from most sightseeing places. The area also has some great restaurants and shops, and is safe and quiet. We will definitely continue our stays in this hotel and would recommend it to everyone visiting Vienna and wishing to have a pleasant experience!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 12 Nov 2021
Dear Adriiorosz, thank you very much for taking the time to rate the Hotel Josefshof am Rathaus on Tripadvisor. I am happy to read that you felt comfortable with us and that you appreciate our central location, only a few minutes' walk from the center. It was great to hear that you too appreciate our rich, imperial breakfast. We are very pleased that you felt comfortable in our house and that you noted the friendliness and helpfulness of our employees. We always try to make our guests stay special. I hope you had a great time in Vienna and we look forward to seeing you again soon. Kind regards, Jasmine reception
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feedinglisa wrote a review Oct 2022
1 contribution
From the moment we arrived at Hotel Josefshof we knew we’d made a very good choice. The location for exploring Vienna is superb. Everything within a nice leisurely walk and if exploring this fabulous city further transport links were nearby.
The hotel itself is lovely with a mix of modern and Venetian decor it was elegant and felt boutique. Our room was beautiful and clean with everything you need for a weekend break including a very comfortable bed.
What really made our stay memorable was their amazing staff. The lovely Shelly greeted us on our late arrival and instantly made us feel welcome. She provided us with all the information we needed to make the most of our 3 day stay. The hotel’s breakfast on Shelly’s recommendation was excellent and Enamul looked after his bar area attentively, nothing was too much including tasty bar snacks.
Finally when we checked out, Anna was just wonderful. We simply didn’t want to leave and plan to return soon. Special mention to Vivian for achieving such high standards and creating an environment where employees are happy which ultimately gives guests a pleasurable experience.

Lisa & Paula
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Josefshof am Rathaus, Geschäftsführer at Hotel Josefshof Am Rathaus
Responded 22 Oct 2022
Dear Lisa and Paula Thank you very much for your review. I am very pleased to read that you felt comfortable with us and that you felt welcome even during the late check-in with my colleague Shelly, who was traveling there. It's great to hear that you liked our recommendations in the area. At the bar they enjoyed the good service from Enamul, which of course makes us very happy! I am very pleased that you felt comfortable when you checked out at Anna's. Thank you very much for once again giving special praise to Vivien! We are very pleased that you were impressed by our service and standard. I look forward to welcoming you on your next trip to Vienna. Sincerely Jasmin Front Desk Hotel Josefshof am Rathaus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NZtourer asked a question Nov 2023
Dunedin33 contributions19 helpful votes
Hi does the hotel have a lift?
Galway, Ireland31 contributions40 helpful votes
Hi. Yes hotel has a lift.
Hongkongandy asked a question Dec 2021
Ashford, United Kingdom161 contributions64 helpful votes
Does the hotel offer covid testing for return to Uk? We travel 16-19 Dec.
Dee W asked a question Oct 2019
12 contributions17 helpful votes
Hi. Do the rooms have hairdryers please?
Answer from Pam S
New Albany, Ohio5 contributions13 helpful votes
Yes, they do.
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Answer from Lily K
Kyiv, Ukraine243 contributions58 helpful votes
I would recommend you to use google maps and it will show you the best way exactly your arrival. We have decided to go on foot and enjoy Viena but it’s approximately 30 mins and you have to use map for sure. It seems the underground is the fastest way to get there line U1-> U2 and walk 3mins. Anyway, make the way by online map in advance. Hotel Josefshof am Rathaus, Josefsgasse 4 - 8, 1080 Wien, Austria
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Kandye M wrote a tip Nov 2023
1 contribution
"You will love it!"
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Helmut O wrote a tip Nov 2023
Moorebank, Australia580 contributions229 helpful votes
"For a lovely breakfast at half the cost of the hotel's, visit Cafe Eiles just around the corner and experience a typical Viennese Kaffeehaus"
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Xalatur57 wrote a tip Nov 2023
Malta51 contributions47 helpful votes
"Careful on taxi service from main train station taxi drivers don't always use meters. Hotel offers a pickup service against payment. "
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Hope wrote a tip Sept 2023
Arlington, Virginia18 contributions4 helpful votes
"The room you receive may not look like the room you thought you booked online."
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Gennady G wrote a tip Sept 2023
Novosibirsk, Russia21 contributions14 helpful votes
"We highly recommend this wonderful place. If you like art museums, theaters and local Austrian foods you have to stop here."
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PRICE RANGE
S$211 - S$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure josefshof wien hotel vienna, mercure hotel josefshof wien, mercure hotel vienna
LOCATION
AustriaVienna RegionViennaJosefstadt / Neubau
NUMBER OF ROOMS
164
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Hotel Josefshof Am Rathaus, Vienna Reviews

Frequently Asked Questions about Hotel Josefshof Am Rathaus
Which popular attractions are close to Hotel Josefshof Am Rathaus?
Nearby attractions include Rathaus (0.4 km), Rathausplatz (0.4 km), and LE BAR Champagner-Bar im Sans Souci Wien (0.5 km).
What are some of the property amenities at Hotel Josefshof Am Rathaus?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Hotel Josefshof Am Rathaus?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Josefshof Am Rathaus?
Guests can enjoy a lounge, breakfast, and an outdoor dining area during their stay.
Is parking available at Hotel Josefshof Am Rathaus?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Hotel Josefshof Am Rathaus?
Conveniently located restaurants include Veranda, Hemma Scandinavian Feeling, and Rosnovskyundco.
Does Hotel Josefshof Am Rathaus have airport transportation?
Yes, Hotel Josefshof Am Rathaus offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hotel Josefshof Am Rathaus?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Josefshof Am Rathaus?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hotel Josefshof Am Rathaus?
Many travellers enjoy visiting Belvedere Museum (3.1 km), Ringstrasse (0.6 km), and Votivkirche (0.9 km).