Hotel Altstadt Vienna
Kirchengasse 41, Vienna 1070 Austria
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US$261
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Room & Suite (475)
Dining (142)
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About
#5 of 396 hotels in Vienna
Location
Cleanliness
Service
Value
Travellers' Choice
In the middle of the city’s 7th district and next to Vienna's Museumsquarter, behind the splendid façade of an old patrician house, one finds the Hotel Altstadt Vienna. Since its opening in 1991 the stylish 4-star hotel has been a favourite hideaway for art-lovers, design aficionados and cultural insiders.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycles available
Board games / puzzles
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Special diet menus
Airport transportation
Taxi service
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Quaint
Languages Spoken
English, French, Russian, Spanish and 2 more
Location
100Great for walkers
Grade: 100 out of 100
202Restaurantswithin 0.5 km
63Attractionswithin 0.5 km
Contact
Kirchengasse 41, Vienna 1070 Austria
Name/address in local language
Getting there
VolkstheaterVienna U-Bahn6 min
VolkstheaterVienna U-Bahn6 min
Car HireSee all Vienna car hire
3733Reviews23Q+A100Room tips
Reviews
Traveller rating
- 3,070
- 546
- 85
- 25
- 7
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Most Recent
Booked the hotel through Hyatt. I don’t think we were upgraded. Room didn’t look anything like the photos on their website or tripadvisor. Artwork in the room was two small photos dwarfed by the large wall. Little things kind of annoying at this price point - Small shower area with mold on the ceiling and water damage on the wall. Hair dryer with power cord ripped open and cables sticking out. No water kettle in the room, had to ask for one. Tv remote did not work. Positives - nice location, nice atmosphere at 4pm tea time. Excellent breakfast. Front desk staff very enthusiastic and positive. The 4pm tea time has great potential. If they only expanded it to the rooms, leave tea kettles in the rooms and selection of loose teas, that would be amazing. Are we going to come back - probably not. Can get more authentic better quality place in this area on airbnb and spend the other half the of the room rate on a good night out.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is a boutique hotel. Very helpful staff, clean and beautiful salon area. My room was spacious. My only problem was that to reach the room had to go through so many corridors and closed doors. That made me nervous as i travel alone. Probably is because of the kind of building that has also homes and offices. Also the reception is at first floor and not in the entrance of the buliding.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It is the perfect hotel for a city break. Excellent staff, super breakfast on white linen (included), great afternoon cake (Included) high calibre furnishings, quiet street and great advice on where to go. The staff love their hotel and so proud of the city. It was like being with family.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is outstanding, everything was great! The staff very nice and helpful, the design, comfort and rooms was beautiful. The location very good, close to everything. The room very quiet. I could not thing of a better hotel.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel Aldstadt is charming. Lovely, (a little) less-touristed Neubau location and original, well-executed decor. Six months later, I still dream about the breakfast offerings and service and lovely view.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Cosy boutique hotel, that makes you feel at home. My suite was very spacious, clean and comfortable. The reception was five stars and very friendly. Breakfast had all the required ingredients and the staff was also fantastic. Recommend it without any shade of a doubt and will definitely come back again in the future.
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Review collected in partnership with this hotel
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great homely address to stay. Maybe less suitable for children, but otherwise exceptional. Good location within walking distance from city’s attractions. Stylish and well fitted rooms. Great breakfast.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
From the very first second when Carl, on reception, greeted us with a warm smile and the offer of a glass of bubbly we knew we had arrived somewhere special. I’m just going to say it; This is the nicest hotel I’ve ever stayed in. Why? The amazing art in every wall? The style and class of the rooms? The position right in the museum quarter where everything is so easy to get to? The amazing local restaurants? The fabulous breakfast buffet? Yes, all of that but most of all because the people running this hotel, every single person, is lovely, they just want you to have a brilliant time. Nothing is too much trouble. Everything is handled with humour and a ‘can do’ attitude. It gives the whole place a lightness and happiness that infects the guests. It’s subtle but it’s a feeling of belonging. If you’re thinking of Vienna and you love quirky, happy and honest this is the place for you.…
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Date of stay: March 2023
Rooms
Service
Sleep Quality
Room Tip: As far as I can tell, and I had a tour th ask to Carl, all the rooms are fabulous.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
This was my return visit. The hotel is well situated near the Museum Quarter and Volktheater Underground Station. Well located for the Hofburg and the Ringstasser with its superb public transport system. The reception staff are the very best and very helpful - and give you a warm welcome. Breakfasts are excellent and the waiting on staff are friendly Nothing is too much trouble. The rooms make this the finest boutique hotel in Vienna. I am now planning my return visit..
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Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Annabelle Bonner, Gästeservice/Empfang at Hotel Altstadt Vienna
Responded 1 week ago
Dear Sunshine, thank you so much for this incredible and wonderful feedback! We are soooo happy to hear, you enjoyed your stay so much and you described us and our home absolutely perfect. We always try to make our guests feel welcome and comfortable, pleased to hear that you have done so. We hope that the return visit doesn't take that long and we see each other soon again! Thank you again and the warmest regards from Vienna, Annabelle and the A-Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The substancially-inflated rating on TripAdvisor paints a deceptively-better image than the hotel actually deserves. The hotel is between 2- and 3-star, feel like a cheap hostel, with much pretenciousness and unjust ambition for 4-5 star, undeservingly. We changed the hotel after 2 nights and moved to a real 4-star hotel in Vienna, that was uncomparably better.
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Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Anja Matscheko, Sonstige at Hotel Altstadt Vienna
Responded 3 weeks ago
Dear Doctordima, I am very sorry to hear that even though we've tried we did not suceed in making you and your family happy during your stay. Always treating eachother respectfully is part of our core values, part of who we are. We also stand behind the fact that respect goes both ways and applies to everyone passing the doorstep of the Altstadt Vienna. Losing respect when engaging with our team crosses a very clear line for us and yes, you are right, we gave you the option to leave without paying the rest of your stay because we simply felt we were not the right fit for eachother. We are sincerely happy to hear you’ve managed to find a place where you could enjoy your stay to the fullest which means the decison for a hotel change was the right one. We wish you all the best for the future & send kind regards from Vienna, Anja Matscheko
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$232 - US$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
altstadt vienna hotel vienna, altstadt hotel vienna, vienna altstadt hotel
FORMERLY KNOWN AS
Romantik Hotel Altstadt Vienna
LOCATION
AustriaVienna RegionViennaNeubau / Neubau
NUMBER OF ROOMS
62
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Claim Your ListingHOTEL ALTSTADT VIENNA: UPDATED 2023 Reviews, Price Comparison and 1,254 Photos (Austria) - Tripadvisor
Frequently Asked Questions about Hotel Altstadt Vienna
Which popular attractions are close to Hotel Altstadt Vienna?
Nearby attractions include Le Bar (0.4 km), Karlsplatz (0.3 km), and bestens - the bar (0.2 km).
What are some of the property amenities at Hotel Altstadt Vienna?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Hotel Altstadt Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Altstadt Vienna?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Hotel Altstadt Vienna?
Yes, a parking garage, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Hotel Altstadt Vienna?
Conveniently located restaurants include Sri Nataraja indisches Restaurant, Veranda, and Wiener.
Does Hotel Altstadt Vienna have airport transportation?
Yes, Hotel Altstadt Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Altstadt Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Altstadt Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Altstadt Vienna?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Russian.
Are there any historical sites close to Hotel Altstadt Vienna?
Many travellers enjoy visiting Belvedere Museum (2.6 km), Ringstrasse (1.1 km), and Votivkirche (1.3 km).