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The Ritz-Carlton, Vienna

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The Ritz-Carlton, Vienna
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943 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Vienna, Austria
Reviewed 2 days ago NEW

The Ritz is an elegant hotel, with spacious guest rooms, great amenities including restaurants and bars. Loved the "Christmas Market" at the rooftop bar! Location is perfect for walking around the city center. Highly recommend for your next visit.

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Helpful?
Thank ashleycJ172GS
Galway
Reviewed 2 days ago NEWvia mobile

My wife and I stayed for a weekend on a recent trip to Vienna. First impressions were great welcoming modern lobby, fantastic front of house staff and even a cake pop on check in. The room was newly decorated and hence very fresh. Very comfortable. Only minor quibble was that there was a problem with the control panel for the...

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Thank Munster21
Bologna, Italy
Reviewed 2 days ago NEW

We had stayed in this hotel before and I confirm what I thought the other time: my experience was simply perfect! I suggest this hotel to those who want to be treated like sovereigns and spend a fantastic time there!

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Thank QUEENISADORE
Reviewed 3 days ago NEWvia mobile

We stepped into the Ritz Carlton for lunch after trying to get a table in one of the more famous Vienna Cafes, where we were treated like parasite by uninterested waiters, and it was lovely. The burger was one of the best I have had and the service was outstanding. The ad hoc carol singing by a choir made it...

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Thank Mariafdeza
New York City, New York
Reviewed 3 days ago NEW

The Ritz-Charlton, offered us an amazing escape from every-day life. from a warm welcome and exclusive lounge check-in to a welcome card in the room. Service was exceptional and rooms were very comfortable. Ideally located in the inner ring, we were able to walk to almost all important sights in just a few minutes. We also tried the steakhouse restaurant,...

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Thank crossello
Москва, Russia
Reviewed 5 days ago NEW

Ordering a room in The Ritz everyone expects to have lux service. It`s partically true for The Ritz Carlon in Vienna. The rooms are perfect< personnel friendly and at you service. But when it comes to the meals!!! Breakfast is awfull and dissapointing while it costs 36 Euro. You`ll have second quality freshness :(( poor choice of dishes and gloomy...

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Thank Valeria V
Blackpool
Reviewed 1 week ago

Stayed at this special hotel for its city centre location, pool and spa facilities and reputation for outstanding quality of service. We were not disappointed. The staff were superb and the hotel has style and comfort in abundance.

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1Thank X8545BNjoem
Moscow, Russia
Reviewed 1 week ago

This was only the third time I've stayed at a Ritz and perhaps I have unreasonable standards...... but, for the money, I felt that it left a lot to be desired. Our room was in an awkward place and difficult to get to. Inside, the chain on the door was broken and hanging by a screw. The desk leg was...

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Helpful?
Thank GryGrlNomad
ManagerRitzCarlton, General Manager at The Ritz-Carlton, Vienna, responded to this review

Dear GryGrlNomad, Thank you for taking the time to complete a review in regards to your recent stay at The Ritz-Carlton, Vienna! I am of course very disappointed that your experience at our hotel left you so underwhelmed. Please accept my sincere apology for condition of the furniture and the terry towels. I have shared your feedback with the engineering...

Reviewed 1 week ago via mobile

My stay at the Ritz was fantastic. The property is tastefully luxurious and well situated for siteseeing. The room was exceptionally comfortable, well appointed, very modern but with plenty of charm. The hotel amenities are extensive...there is even a pool! The spa was very nice but to be fair, the services a little pricey. Most notable during the stay was...

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Thank Christian D
Boston
Reviewed 1 week ago

Outstanding boutique hotel that was perfect for a New Years Trip. Restaurant and penthouse celebration were both excellent as well as tours and location for general area. Great location. Accomodations really nice and service very nice. Bar in hotel was exceptional.

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Helpful?
Thank JazzScuba

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Located next to Stadtpark directly on the famous Ring Boulevard, The Ritz-Carlton combines the charm of four historical buildings with stylish and modern interior design. The hotel’s Club Lounge remains unique in the city and is specifically designed for the luxury seeking traveler. Guests can rejuvenate at The Ritz-Carlton Spa, a luxury urban retreat that combines Austrian know-how and products with international spa expertise in order to create holistic, memorable spa experiences. The Ritz-Carlton Spa features six elegantly appointed treatment suits, a Health Club, Fitness area, sauna, steam bath and relaxation area in separated ladies and gentlemen areas and 60-ft. long indoor pool with underwater music. Atmosphere Rooftop Bar on the 8th floor became Vienna’s new hot-spot and has spectacular views over the city whilst Dstrikt Steakhouse offers the best selection of Austrian meats cooked on a “Josper” charcoal grill directly from farm-to-table. In Melounge Lobby Lounge you enjoy a rich breakfast during the mornings, an incomparable, modern interpreted afternoon tea "Tea & The City" during the afternoons and a delicious cheese plate from "Poehl am Naschmarkt" together with one of the best wines in the world. ... more   less 

Additional Information about The Ritz-Carlton, Vienna

Address: Schubertring 5-7 | 1010 Vienna, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: $400 - $957 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Vienna 5*
Number of rooms: 202
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#13 Romantic Hotel in Vienna
#13 Family Hotel in Vienna
#15 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Vienna staff and other travellers.
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Questions? Get answers from The Ritz-Carlton, Vienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some floors have a wing off to the side and you have to go down a separate flight of stairs. - difficult with luggage.”
 of 5 bubbles GryGrlNomad, 28 Nov 2016 | Read review
“Ask for a room with a balcony”
 of 5 bubbles Pisces28, 17 Nov 2016 | Read review
“Suites are beautiful if available/affordable”
 of 5 bubbles gevitts, 8 Nov 2016 | Read review
“If you can afford it, splurge on a suite.”
 of 5 bubbles Scott077, 12 Oct 2016 | Read review
“I would request a room on the back side of the hotel off of the main ring road in front.”
 of 5 bubbles 135RussellP, 6 Oct 2016 | Read review
5 of 5
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