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The Ritz-Carlton, Vienna

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Traveller (613)
Room & Suite (213)
Dining (66)
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Overview
  • Excellent79%
  • Very good14%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(104 reviews)
“the club lounge”(54 reviews)
“indoor pool”(14 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Vienna
Special Offer: Exclusive Club Offer
Hotel packages
Offers from The Ritz-Carlton, Vienna
Special Offer: Exclusive Club Offer
Hotel packages
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Reviews (1,452)
There are newer reviews for The Ritz-Carlton, Vienna
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1,095 results
Traveller rating
859
152
57
13
14
Traveller type
Time of year
LanguageEnglish
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859
152
57
13
14
Show reviews that mention
All reviewsrooftop barthe club loungeindoor poolconcierge deskfour seasonsmarble bathroomupgraded to a junior suitering roadperfect staybeautiful hotelopera housechristmas markethotel restaurantmain attractionsdistriktcityluxury
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11 - 15 of 1,095 reviews
Reviewed 2 weeks ago

We would stay at this hotel again and overall prefer it to the Park Hyatt (where we stayed previously), but it won't be for everyone, with two key cons to be aware of along with several highlights. The pros - Excellent service - consistently warm...More

Thank mkw1451
Reviewed 2 weeks ago

Our room was directly over construction that began at 7:00 a.m. Also, the room was very cold. The engineer found that the thermostat was broken so we had no heat. He put a space heater in the room which helped but was not entirely effective....More

Thank Loves2rite
Response from ManagerRitzCarlton, Personal Assistant to the General Manager at The Ritz-Carlton, ViennaResponded 2 weeks ago

Dear Loves2rite, Thank you for taking the time to share your review with us! I would like to take this time to apologize for the noise disturbance caused by a construction work outside of the hotel. Please rest assured, we are taking steps to help...More

Reviewed 2 weeks ago via mobile

Had a wonderful time in Vienna. The people are great!! The ritz Carlton was excellent . The dstrkt steakhouse is a must . Fabulous steaks and service . Also great deal on the breakfast buffet at the ritz. The staff were very helpful ( Dominick...More

Thank tomcontour
Reviewed 3 weeks ago via mobile

Very disappointing room especially for the price. We asked for a quiet room. We were given a very small room with half a small dark closet with one luggage rack ( despite the fact we were staying four nights). And the room was far from...More

1  Thank louise6677
Response from ManagerRitzCarlton, Manager at The Ritz-Carlton, ViennaResponded 3 weeks ago

Dear louise6677, Thank you for taking the time to leave your review. I was very sad to hear that your room did not meet your expectations. Feedback is extremely important to us and therefore I would appreciate the opportunity to be in touch with you...More

Reviewed 3 weeks ago via mobile

My Husband and I stayed at the Ritz Carlton Vienna for the first leg of our honeymoon. We booked through the Amex fine resorts program and we are also part of the rewards program, not sure if it was for these reasons that we were...More

Thank nalovestotravel
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Spa
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Spa
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$304 - US$893 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$304 - US$893 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Vienna
#8 Business Hotel in Vienna
#10 Family Hotel in Vienna
#13 Romantic Hotel in Vienna
#14 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (613)
Room & Suite (213)
Dining (66)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Nearby
Inner City
In Vienna's best-known district, pedestrian boulevards
Kärntner Strasse and Graben connect you with landmarks
such as the Wiener Staatsoper (Vienna State Opera),
Vienna’s iconic Stephansdom (St. Stephen’s Cathedral)
and the vast compound of Hofburg, the Habsburgs’
former Imperial Palace. Peek down side streets such as
Annagasse and Weihburggasse, and Graben’s Seilergasse
and Habsburggasse, to get a feel for the centre. The
...More
Questions & Answers
Ask a question
TravlFam
23 May 2018|
AnswerShow all 2 answers
Response from X9126NAmichelec | Reviewed this property |
I did not stay in a suite, I’m sure the reservation will tell you this information
1
Vote
NatbugK
18 February 2018|
AnswerShow all 2 answers
Response from ManagerRitzCarlton | Property representative |
Dear Zatash, Greetings from Vienna! Thank you for your question. Yes, the area around St. Stephan´s Cathedral is in maximum 10 minutes walking distance. Please let us know if you have any further questions and we are... More
1
Vote
Google Translation
sixtysomething2014
15 February 2018|
AnswerShow all 8 answers
Response from ManagerRitzCarlton | Property representative |
Dear sixtysomething2014, Greetings from Vienna! First of all, I am sorry for replying so late. I hope, I can still be there for assistance. We have different room categories, and as well Twin Bed rooms. You can add the Club... More
0
Votes
Google Translation
Room Tips
"Opting for Club access is definitely worth it."
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"Ask for an upgrade, you may be lucky"
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"Make sure to ask for a room away from the construction. Not sure how long it is going to last."
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"Call ahead if you have any special requests as the staff in guest relations are most helpful and..."
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