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Am Hof 2, Vienna 1010 Austria
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Hotel direct offer!10% off room rate
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US$622
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US$626
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Free cancellation until 08/04/23
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US$626
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TravelocityUS$626
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Traveller (1513)
Room & Suite (545)
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About

#18 of 396 hotels in Vienna
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Situated in Vienna's Goldenes Quartier, overlooking Am Hof square, this beautiful Park Hyatt property occupies a 100-year-old listed building that formerly served as the headquarters of a Bank. The hotel is located within Vienna's First District and sits within the heart of the most exclusive shopping district in Vienna, just steps away from the celebrated fashion houses. Featuring 143 spacious guestrooms, including 42 suites, Park Hyatt Vienna's guestrooms are amongst the largest in the city, ranging in size from 35 sq m to 170 sq m, brilliantly combining contemporary style with local Viennese accents. Guests will discover rare and intimate experiences tailored to meet any individual preferences. Taking pride of place in what was once the cashier hall, The Bank Brasserie & Bar has the wow factor. There is super-stylish blue velvet seating, marble walls, gold statues and two open show kitchens in which chefs create fine dishes using produce from villages near Vienna. The wine list showcases both local vineyards and international wines. The Bank Brasserie is open for daily buffet breakfast, plus a daily changing Plat du Jour and à la carte lunch and dinner. On Sundays, there’s a special Wiener Gabelfrühstück, which translates as Vienna luncheon, where small bites and tasting dishes are served at brunch and lunch time for late-risers. The Bank Bar presents specially created premium cocktails, remembering the time of the former Bank, concentrating on the human senses and the gentlemen’s club atmosphere of the Living Room is perfect for post-dinner brandies. Accessible from the hotel lobby as well as through a separate entrance, the authentic coffeehouse, named Café Am Hof, is a modern venue with floor-to-ceiling windows that provide a charming view out onto the Bognergasse. Serving a grand selection of homemade pastries, featuring Viennese coffee specialties as well as little snacks, Café Am Hof is the place where long-time residents meet the city’s international guests. For relaxation, guests can retreat into the tranquil sanctuary of Arany Spa and indulge in a selection of exclusive body treatments and facials. Moreover, the hotel hosts an extensive hotel fitness centre and indoor swimming pool for exercise. There are gold leaf floor tiles on the 15-metre heated indoor pool in what was once the bank’s underground vault. You’ll find a full treatment menu in The Arany Spa, plus a sauna, steam room, gym, couples’ treatment room and vitality shower room. With 24-hour room service and concierge, multilingual staff, valet parking and limousine airport transfer and a VID (Very Important Dog) service, the hotel anticipates guests’ every whim. Best of all, some of Vienna’s must-see spots are right on the doorstep, including Hofburg Palace, St Stephen’s Cathedral, the ancient Am Hof square and the Golden Quartier, the city’s pedestrianised luxury shopping district.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Airport transportation
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
City View
Languages Spoken
English, French, Russian, Spanish and 15 more
Hotel links
Special Price:10% off room rate
1935Reviews22Q+A100Room tips
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Tyler wrote a review Yesterday
4 contributions
The Park Hyatt Vienna is centrally located and absolutely beautiful! My fiancé and I stayed here for 3 nights and will be staying here the next time we come to visit Vienna. The rooms are extremely clean beautiful with very high ceilings and the staff couldn't have been nicer during our stay! Thank you so much to Monique and Anya for making our stay extra special! :)
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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acek wrote a review Oct 2021
Oakland, California851 contributions204 helpful votes
Hotel's Favourite
Third stay, all have been excellent, this one was as close to perfect as possible. An amazingly welcome from Deborah at check-in. Set the tone for the entire stay. Staff here are just a delight - professional and highly competent, while also incredibly warm and friendly. This is truly a rare combination, and reflective of superb training and management. Our Park Suite was quiet and comfortable. Breakfast was outstanding. Setting in the Bank is spectacular and the variety and quality are absolutely top rank. We enjoyed excellent massages in the spa, also very fairly priced. Concierges were great, provided excellent restaurant recommendations and promptly secured all requested reservations (we particularly enjoyed Do&Co Stephansplatz). Would not consider staying anywhere else in Vienna.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Monique Dekker, Geschäftsführer at Park Hyatt Vienna
Responded 5 Nov 2021
Dear acek Warmest greetings from Park Hyatt Vienna! Thank you so much for choosing our property as well as for taking the time to sharing this amazing rating and your kind words on TripAdvisor.com. I am delighted to know that you felt very comfortable during your stay with us and that we could make your Park Hyatt Vienna experience a unique one - thank you so much for sharing these kind words about the team and in particular about Deborah and the Concierge team. It goes without saying that your wonderful feedback will also be shared internally. My team and I are very much looking forward to welcoming you back again - hopefully in the not too distant future! With my best regards, Monique Dekker Area Vice President / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spatrick4 wrote a review 25 Mar
Boston, Massachusetts2 contributions
Stayed for two nights, with my two kids. They loved it, and the service, the breakfast and the pool were all highlights of our trip. Well located in the city, and concierge was very helpful with reservations and recommendations
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Shcc69 wrote a review 23 Mar
Houston, Texas47 contributions36 helpful votes
The location was superb. The rooms are beautiful and the staff are welcoming. Breakfast was wonderful. I was pleasantly surprised at the high quality dinner in the hotel. No need to venture out to look for a good restaurant. The concierge service was best amongst Hyatt hotels I have been. As a globalist in Hyatt I have been to various Hyatt hotels around the world. Thumbs up definitely for everything.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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hamad965 wrote a review 22 Mar
Kuwait City, Kuwait6 contributions1 helpful vote
After trying many different hotels in vienna, I decided to stick with the park hyatt. The rooms and the amenities are outstanding but what separates the park hyatt from other hotels is the great staff. They are truly professionals who tend to all customers and make them feel welcomed. That applies to the doormen, the front desk, concierge, and all other departments.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2023
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lynn M wrote a review 13 Mar
Charlotte, North Carolina211 contributions67 helpful votes
Amazing place. The hotel is beautiful and very well kept. The staff is better than any I’ve ever encountered. They made us feel recognized and appreciated. The location is better than best - walk to stores, historical sites and other attractions. Oh, the food is delightful.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, General Manager at Park Hyatt Vienna
Responded 1 week ago
Dear LynnM185, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Park Hyatt Vienna, and we look forward to welcoming you back soon. Best Regards, Monique Dekker Area Vice President/General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefan K wrote a review 5 Mar
Munich, Germany171 contributions136 helpful votes
+1
The Park Hyatt Vienna is located inside an old bank building by Alter Hof, a calm, but prestigious square in Vienna's historic inner city district. It is a wonderful location, which allows to reach most of the city's attractions within minutes on foot. The building itself is held in breath-taking Art-Déco design. Check-in and welcome were marvellous, just like the professional pre-communication. In general, frontdesk, Concierge, and door service were excellent. It is just the flow of communication that should be improved further: We had a restaurant reservation, which the Concierge had organised, but was then asked to cancel by colleagues without us having asked for it or even knowing about it. As the restaurant was closed on the day due to a short-term COVID-19 breakout, no harm came from it, but that form of miscommunication is disturbing for a hotel of this standard. Also some of our phone requests had to be placed more than once, which additionally contributed to our impression. The amazingly beautiful room, a Park Suite View, was separated into a living and bed section. The mattress and pillows were somehow not the most comfortable, but still, we felt very happy with the amazing décor and even pleasant views of the city. Cleanliness should be improved - there was mold in the shower, stains on the carpet and crumbles on the floor on some days. The shower, however, is among those of most convenient usability we have ever experienced. Room equipment and decoration were of high quality. Nevertheless, the bathroom TV did not work, which the hotel staff had been aware of, but was neither mentioned when checking in, nor compensated by being offered another room. Not a desaster for us, since we did not use the TV anyway, but a sign of neglecting the functionality of electronical devices in the rooms. For shortcomings, the hotel granted us a compensation of 6,000 World of Hyatt points, and, at a second try, a bottle of champagne and a lovely cake came to be a birthday gift. The breakfast is served in one of the most impressive restaurants you could imagine. Product quality is very high, but service attentiveness was mixed throughout the stay and deserves further improvement. Overall, we must unfortunately state that regarding service quality and cleanliness, Hotel Sacher plays in another league. We love the Park Hyatt Vienna, but we do believe that there is more potential to it than currently fulfilled.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Monique Dekker, General Manager at Park Hyatt Vienna
Responded 2 weeks ago
Dear Stefan K, Warmest greetings from Park Hyatt Vienna! It was our great pleasure to have you as our guest and we thank you very much for taking some of your valuable time to write this review about your stay with us a while ago. I am pleased to learn that you appreciated the customer service from the staff, the great location for sightseeing as well as your spacious Suite but was sad to learn that your experience with us wasn’t completely up to your expectations, which I truly regret. Please be assured that your comments will be forwarded to the responsible managers. We appreciate you bringing these concerns to our attention as we utilize feedback like yours to improve our guest experience. Thank you again taking the time to leave your review, and we hope to have the opportunity to make your next stay with us outstanding in every respect. Kind regards, Monique Dekker Area Vice President/General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
brandonag1997 wrote a review Feb 2023
Philadelphia, Pennsylvania1 contribution
I booked a 2 night stay here to celebrate me and my girlfriend's anniversary and also to propose. The room that we stayed in was beautiful (Diplomat Suite). The Guest Services team helped me arrange flower/decoration and set up the room while we were out to dinner so that I could surprise my girlfriend with a proposal. It was a fantastic experience and I'm glad I chose this hotel.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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AAryal1980 wrote a review Feb 2023
Houston, Texas2 contributions
Absolutely amazing, all the staff are friendly and helpful, made us feel like family!!, Steven the concierge booked all our restaurants reservations when they were booked with not open spots; we definitely we will back!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Karl L wrote a review Feb 2023
Bloomfield Hills, Michigan5 contributions1 helpful vote
We loved the Park Hyatt Vienna and were impressed from the moment we entered the hotel. The architecture was stunning and the rooms very well appointed and refined. The entire experience will be very memorable for us. We celebrated a proposal and engagement during our stay, and the staff made sure the occasion felt special for us. Couldn’t have asked for more and look forward to returning one day.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Monique Dekker, General Manager at Park Hyatt Vienna
Responded 4 weeks ago
Dear 83karll, Thank you so much for choosing Park Hyatt Vienna, as well as for taking the time to share this great rating and review also with all the TripAdvisor users. It makes me very proud to read your positive feedback about your stay and my team- much appreciated. My team and I are very much looking forward to welcoming you back again. Hopefully, in the not too distant future! With my best regards, Monique Dekker Area Vice President/General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$647 - US$801 (Based on Average Rates for a Standard Room)
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
143
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PARK HYATT VIENNA: UPDATED 2023 Hotel Reviews, Price Comparison and 1,571 Photos (Austria) - Tripadvisor

Frequently Asked Questions about Park Hyatt Vienna
Which popular attractions are close to Park Hyatt Vienna?
Nearby attractions include Historic Center of Vienna (0.3 km), The Hofburg (0.4 km), and Intrepid Urban Adventures - Vienna (0.4 km).
What are some of the property amenities at Park Hyatt Vienna?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Hyatt Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Hyatt Vienna?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Hyatt Vienna?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Park Hyatt Vienna?
Conveniently located restaurants include Vanillas, Indien Village, and Restaurant Lebenbauer.
Are there opportunities to exercise at Park Hyatt Vienna?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Park Hyatt Vienna have airport transportation?
Yes, Park Hyatt Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Park Hyatt Vienna located near the city centre?
Yes, it is 0.4 km away from the centre of Vienna.
Are any cleaning services offered at Park Hyatt Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Park Hyatt Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.