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Scandic Neptun

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Scandic Neptun
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786 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Western Norway, Norway
Reviewed 2 weeks ago

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank trineelisabethh
1952Neptun, General Manager at Scandic Neptun, responded to this review

Stavanger, Norway
Reviewed 3 weeks ago

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank Inge B
1952Neptun, General Manager at Scandic Neptun, responded to this review

London, United Kingdom
Reviewed 3 weeks ago

Good-sized room with all amenities. Good pressure in shower. Quiet. Ample lifts. Very courteous and efficient reception staff. Breakfast fine. Some corridors could do with a lick of paint; rooms maybe look a bit tired.

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Helpful?
Thank jenefert2016
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear guest! Thank you for your review and welcome back any time. Best regards Terje Hansen GM

Buskerud, Norway
Reviewed 3 weeks ago

Good location near everything we wanted to see in Bergen. Walking distance to the railway station clean and tidy. Friendly staff in the reseption. WERY quiet. We had no view, but that doesnt matter as long it was so ok in all other ways.

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank halvarh2017
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Halvarh Thank you for your nice review after your stay with us. Welcome back any time! Best regards Terje Hansen GM

Stavanger, Norway
Reviewed 4 weeks ago

This hotel is located near all shopping and restaurants. Very service minded crew in all aspects from checking in to the waiters in the restaurant. A good variety of fresh food both for breakfast and lunch buffet. The rooms are either in a new part of the hotel or in the original. Mine was among those in the new part...

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Helpful?
Thank Bodilla
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Bodilla Thank you for this nice review. I am glad to read that you had a nice stay with us and that you appreciated our service. I do hope to see you back as our guest. Best regards Terje Hansen GM

Moscow
Reviewed 9 January 2017 via mobile

Our 4 person family stayed for 3 nights in a family room. Tight but comfortable. Overall the hotel is well located, just 5 mins from the harbour and sane from the shopping district. Friendly service, clean rooms, great breakfast. Highlight for us was the attached restaurant Pascal. Food was delicious!

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Helpful?
Thank davidandolga
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear David! Thank you for your review after your stay with us. I am pleased to read that you all enjoyed the service, room and food. Welcome back any time. Best regards Terje Hansen GM

Sydney, Australia
Reviewed 2 January 2017

The hotel was nice, rooms were pretty spacious for Norway, staff were friendly and gave us some great local tips. Rooms were quiet, WiFi was good, it is located close to the main sights and there is good parking nearby. Breakfast was plentiful though selection a bit sparse for the price.

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Helpful?
Thank IOGWFH
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear IOGWFH Thank you for your review after your stay with us. I am glad to read that you enjoyed service, room and our location. I do hope to see you back as our guest in the future. Best regards Terje Hansen GM

Folkestone, United Kingdom
Reviewed 1 January 2017 via mobile

We booked this hotel via expedia, arrived on the 27th December to find the hotel closed! After ringing the bell for approximately 20 minutes a man came to the door and said the hotel was closed! He refused to open the door to us despite me telling him I had a reservation and showing him the relevant documents, he just...

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Helpful?
Thank Alison K
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Alison Thank you for your feedback. I am sorry about the situation you describes. We informed all booking channels by mail in good time before we closed for Christmas. Something must have gone wrong with Expedia this time. I apologize for the inconvenience this occurred. Best regards Terje Hansen GM

preston
Reviewed 22 December 2016

We booked a dog friendly room. The room had stains on the ceiling, cracked glass on a picture frame over the bed, bath panel was hanging off, floor panel cracked. This room was on the 7th floor and I have not seen a Scandic hotel as untidy as this before. We choose this from the choice of 4 to be...

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Helpful?
Thank angelPreston
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear Angel Preston Thank you for your feedback. I apologize that the hotel not where as expected. We will of course take action to get the room in order again. Best regards Scandic Neptun Terje Hansen GM

Oslo, Norway
Reviewed 22 December 2016

The hotel is fine, clean and well located. They have two sections, one with new rooms and one with old rooms. The new rooms have no bathtub, but have a nice enough shower. Bed was good, pillows were fluffy. It would have been great if it wasn't that at level with my window there was a parking lot, so I...

Review collected in partnership with ScandicHotels.com
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Helpful?
Thank ENRP
1952Neptun, General Manager at Scandic Neptun, responded to this review

Dear guest! Thank you for your feedback. I am glad to read that you was pleased with the standard, and that you enjoyed our breakfast. It is possible to have rooms with bath tub in the new part of the hotel. I apologize for the inconveniences the cars and the led light in the room caused. I do hope we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Scandic Neptun hotel Hotel Scandic Neptun in central Bergen has a quayside location within walking distance of Bergen's top attractions and entertainment. From the Scandic Neptun hotel, step into downtown Bergen and visit Bryggen, Bergen's Hanseatic area and a UNESCO World Heritage site. Discover penguins, seals and fish down at Bergen Aquarium. The popular Fløibanen funicular railway is just a few minutes' walk from the hotel and takes you right to the top of mount Fløyen, one of the seven mountains surrounding Bergen. At the Scandic Neptun hotel we have one of Bergen's largest collections of modern art, giving you a great cultural experience during your hotel stay in Bergen. We're also renowned for the gourmet dishes served in Restaurant Lucullus. In addition, we have a continental-style bistro and a wine and champagne bar. Arrange meetings, conferences or events in one of our venues at Scandic Neptun, all with wireless internet and modern equipment. ... more   less 

Additional Information about Scandic Neptun

Address: Valkendorfsgaten 8, Bergen 5012, Norway
Region: Norway > Western Norway > Hordaland > Bergen
Price Range: $161 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Scandic Neptun 3.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Neptun Hotel Bergen
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Questions & Answers

Here's what travellers have asked, with answers from Scandic Neptun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher looking towards water”
 of 5 bubbles jenefert2016, 30 Jan 2017 | Read review
“Choose another hotel in Bergen”
 of 5 bubbles angelPreston, 22 Dec 2016 | Read review
“Specify the need for a proper double bed”
 of 5 bubbles Eatboy, 20 Sep 2016 | Read review
“Double-Room is spacious, with a business style.”
 of 5 bubbles Qingning, 23 Aug 2016 | Read review
“Room toward road is very noisy, check toilet and windows as many are broken”
 of 5 bubbles digvijays_12, 9 Aug 2016 | Read review
5 of 5