Citybox Bergen City

Citybox Bergen City

Traveller (139)
Jr Suite, Bathroom
Room & Suite (46)
Citybox Bergen
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About

4.0
#15 of 55 hotels in Bergen
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Citybox is a modern economy hotel with low prices. Our rooms are cheap because we keep our running expenses down, while still offering our guests what they really need: a simple and stylish room with a delicate bathroom, comfortable bed, a good chair, a desk and a place for hanging your clothes. Wireless broadband is available free of charge throughout the hotel. Citybox combines simplicity with comfort and low prices. The hotel is located in the centre of Bergen, less than 5 minutes walking from Bergen station. If you want to spend your money on something other than a minibar and room service, then Citybox is the place for you. Bergen is full of bars. Why do you need one in your hotel room?
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Property amenities
Parking
Free High Speed Internet (WiFi)
Vending machine
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Self-serve laundry
Wifi
Shared kitchen
Shared lounge / TV area
Express check-in / check-out
Ironing service
Room features
Air conditioning
Desk
Clothes rack
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, German, Norwegian, Swedish

Location

Nygårdsgaten 31, Bergen 5015 Norway
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Flesland Airport
12.1 km
See all flights
Stord Airport
61.9 km
See all flights
339Reviews20Q+A20Room tips
Traveller rating
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Detailed Reviews
SteveB1145d wrote a review Jun 2023
24 contributions9 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Hotel was really well located in the city centre. The check in is self check in through a machine at the entrance, enter your details, pay by credit card and your keys appear! Check out is the same way. They don’t clean your rooms unless you ask them to and you need to ask for new towels but staff are very friendly and happy to do so. They also provide a room kettle, and they have a kitchen area in the entrance of the hotel where you can use disposable cutlery, plates and cups that can hold warm water. The room showers (waterfall and standard) were nice and rooms spacious. There was air conditioning but it doesn’t make the room very cool and isn’t that powerful. Overall a good place to come with family, no issues and a good nights sleep. Would come again
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SQ18 wrote a review Apr 2022
Buenos Aires457 contributions106 helpful votes
4.0 of 5 bubbles
Stayed for 2 nights. I had read about the concept before so knew what to expect.

The hotel is very well located, close to the main railway station, bus stops and an easy block from the tram that takes you to the airport.

Check in/out is done through a machine, there is no front desk or concierge. My room was modern and clean with a double bed, desk area and bathroom with standing shower. As explained in their website, the hotel offers a low-cost model so rooms don't have toiletries, mini fridge, TV or in-room safe. Daily cleaning is not included either.

Common spaces were nice and had lounging areas with TV, vending machines, microwave and fridge. There is a bar attached to the hotel as well.

Overall, this is a good option if you don't plan to spend a lot of time in the hotel and are just looking for a budget-friendly place to rest your head after a full day of exploring.
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Date of stay: March 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Behnaz Tabrizi, Other at Citybox Bergen City
Responded 2 Nov 2022
Dear Tquinta, Thank you for giving us review! We are happy to see that you enjoyed our concept with self-service check-in machines, as well as our facilities, location and the cleanliness of your room :) We have an Host Office open 24/7 where you can always get a help from our staff. We hope to see you again and we wish lovely day! Warm Regards, Citybox Bergen
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IntrovertsBucketlist wrote a review Sept 2022
Melbourne, Australia470 contributions115 helpful votes
5.0 of 5 bubbles
We stayed for 4 nights and the hotel exceeded our expectations. On booking, we went for a small double room knowing that it was just a base to sleep and be out all day so it was fine if it was a little on the small side. But the room was much more spacious than expected. The bed was surprisingly big as well and very comfortable! There are a good amount of hooks in the room to hang coats, umbrellas and bags after the day and hangers to store more clothing. The bathroom was spacious and had a nice rain shower that was perfect after long days of walking and exploring Bergen. There is a little rooftop deck available on level 5 which has a nice view out to houses and trees. Check in and check out was simple to do on the terminals and the luggage storage available was easy to access. A great, affordable stay in a convenient location - would definitely stay again.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Behnaz Tabrizi, Other at Citybox Bergen City
Responded 2 Nov 2022
Dear IntrovertsBucketlist, Wow, thank you for an amazing rating and your kind words! We are delighted to hear that you enjoyed you room, the cleanliness of our hotel, our concept with self-service check-in machines and as well our facilities. We hope to welcome you back again, and we wish you a wonderful day! 😊 Kind Regards, Citybox Bergen
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Kjotve wrote a review Oct 2022
Stavanger, Norway5 contributions4 helpful votes
2.0 of 5 bubbles
The hotel has good location, is practical with simple, but nice and clean rooms, but there is no air. The min temp on the thermostate in the room is set to 21,5 C, and the windows can’t be opened. When complaining I was given a small electric fan with a noise level of a medium tram. Nice hotel if you like to sleep in a sauna and you think saving on electricity is someone else’s problem.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ciara F wrote a review Oct 2021
United Kingdom5 contributions
5.0 of 5 bubbles
Before I start, it’s obvious this isn’t a luxury hotel- if you want a romantic or luxurious stay in Bergen, this may not be the hotel for you, BUT, this hotel does offer comfort and unbelievable value considering what you’d pay for other places to stay in Bergen. Our rooms were comfortable and even though they were basic they did the job! We weren’t dispensed keys when we check in, but help came straight away! The supermarket was right across the road and super convenient. The best thing is the location! 15 minutes walk from The centre and easy to find when we eventually arrived in Bergen really early in the morning.
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Behnaz Tabrizi, Other at Citybox Bergen City
Responded 2 Nov 2022
Dear 868ciaraf, Wow! Thank you for giving us review! We just love reading feedback from guests that seems to understand and appreciate our concept! We really do our best to offer a simple and modern solution at what we consider to be a fair rate, so when our guests feel we offer them just that - we are nothing but smiles 😊 We are happy to see that you enjoyed our concept with self-service check-in machines, as well as our facilities, location and the cleanliness of your room. Best Regards, Citybox Bergen
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john p wrote a review Feb 2024
Leeds, United Kingdom34 contributions6 helpful votes
5.0 of 5 bubbles
Me, my partner and our 22 year old son came for 3 nights. As it was February we got a good deal and were able to get a separate room for my son rather than a family room as it was a lot cheaper than it would have been in the summer. Pretty straight forward to get to from the airport, we took the light rail (Bybanen), we nearly missed a train as we were trying to work out where our tickets were once we'd paid on the machine on the platform - but it just saves onto your credit/debit card which then becomes your ticket. And anyway, there was another in 10 mins (this was 8.15pm). Hotel is about a 7-8 minute walk from the Nygard stop , get off the train, cross to the left and walk up to the street on your left. Checking in was easy, just type in your code sent by email in the entrance or if you've forgotten it you could just put your email in. It's a small entrance, you can't open the door til you type in the code, so if there's a group all arriving at once some of you would be waiting outside the door. The machine also let us state we wanted an extra key card. The rooms are small with no wardrobe but we knew that. We lived out of our case though there was nowhere else for it to go except on the floor. Bathroom lovely and clean, big enough shower. Small supermarket opposite which was open until 11pm (we went in at 10.55pm to buy stuff for breakfast), but it was shut on Sunday (like a lot of shops in Bergen) so stock up on a Saturday night. Turn left out of the hotel, and immediately left again, follow the road for 5 minutes and all of a sudden you are surrounded by bars and restaurants. Plenty of choices to eat, we ate after 9.30pm for 3 nights as we were out all day but they were still serving food. The concert hall was opposite and on Saturday night hundreds of people were pouring out of there as well as the bars to make for a very lively area. But there was no trouble and the hotel is just out of range to be caught up in the noise. Bergen train station is a 7 minute walk too. The hotel has a nice communal area with kettle, plates, wooden cutlery, fridge and microwave. We ate our own breakfast here every morning, but label your food in a bag because we didn't and our yoghurt was thrown away in the morning (our fault, we didn't read the notice). The pillows and mattress were among the comfiest we have ever had and despite it being winter the rooms were lovely and cosy warm. Would stay here again.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Plenty of room in the fridge for your own food but it has to be in a bag labelled. Free WiFi in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan Ma wrote a review Jul 2022
Worldwide1 contribution2 helpful votes
1.0 of 5 bubbles
This is an unusual (self service) hotel where you have to pay and check in/out at their terminal. The room I stayed in was a tiny single room on the corner on the second floor, not worth the price.

Even thought there were staff in the office but their service was terrible. I asked for an official receipt several times and they mentioned that their manager would be back and that the documents I requested would be ready the day I checked out, but it wasn't ready that day. After that, they told me they would email me the scanned document when it was ready, but I haven't received it after 1 month. Over the past few days I have sent them an email asking for information, but they seem to block my emails and refuse to respond to my emails.

It was a horrible experience I've never had in my life. As a hotel, you should keep your promises to your customers. You have promised me many times, but so far I have received any useful information. This is not a service quality issue, but an enterprise credit issue.
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Date of stay: June 2022
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aron B wrote a review Aug 2020
Norway50 contributions30 helpful votes
3.0 of 5 bubbles
Citybox is always a good solution when visiting larger cities like Oslo or Bergen. The rooms are very minimalistic, but it is okay if you're just there for sleeping. Room is clean and the location is very central, near a big mall and parking space.
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Date of stay: July 2020
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rose-Marie Hägg, Annet at Citybox Bergen City
Responded 30 Sept 2020
Thank you for your review! We are happy to hear that you appreciate and enjoy our concept. We hope to see you back at one of our Citybox hotels in the future. Best regards the team at Citybox Bergen
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Daniele D wrote a review Jul 2023
8 contributions2 helpful votes
4.0 of 5 bubbles
Hotel was clean and convenient. In the student area of bergen so quite quiet in July but everything is within walking distance. Really cool the way you can order a takeaway for example and eat in the communal kitchen area- this is like a cross between a hotel and a hostel, but a very luxurious hostel! Bergen was so expensive so this helped us save a bit of money on a couple of nights. Really nice beds!
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim T wrote a review Oct 2021
3 contributions5 helpful votes
5.0 of 5 bubbles
Great stay. It's realy easy, clear, nice and clean. You have everything you need and there is 24/7 someone in the building if you need anything. Definitely going back here someday. And it has also the best location ever!
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Date of stay: October 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Behnaz Tabrizi, Other at Citybox Bergen City
Responded 2 Nov 2022
Dear J7002TGkimt, Wow! Thank you for giving us review! We are happy to see that you enjoyed our concept, as well as our facilities, location and the cleanliness of your room :) We hope to welcome you back one day, and we wish you a wonderful day! 😊 Kind Regards, Citybox Bergen
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from CityboxBergen
Bergen, Norway1 contribution
Dear Helen O, There are three different options to choose from when you'd like to go from the airport and in to the city centre: 1. Taxi - costs approx 450NOK, takes 20min and they are standing just outside of the exit. 2. SAS Flybus (shuttle bus) - costs 125,- one way and takes 20-25min, when you buy the ticket on the bus, but it's cheaper if you but the ticket in one of the machines in front of the bus stop. The buses are also just outside of the arrival hall. 3. Bybanen (light rail) - the cheapest option, it costs 37NOK when you buy it in the SKYSS app or in the machines next to the stop. However, it takes 45min, so it's not the best option if your in a hurry.
destinationunknown88 asked a question Oct 2018
liverpool3 contributions12 helpful votes
Hi Is there a kettle in all of the rooms?
Answer from CityboxBergen
Bergen, Norway1 contribution
Hi, We're sorry for the terribly late reply! No, we do not have kettles in the rooms, but we have them available at the Host office on the first floor, so if you come by there, we will lend you one to bring with you to your room :)
destinationunknown88 asked a question Oct 2018
liverpool3 contributions12 helpful votes
Hi Is there a kettle in all of the rooms?
Answer from springleaves
Seattle, Washington365 contributions44 helpful votes
The rooms are very nice and modern but there isn’t a kettle to use. There is a very nice “kitchen” for everyone to use inside the entrance to the hotel. Also, a very convenient supermarket right across the street.
john p wrote a tip Feb 2024
Leeds, United Kingdom34 contributions6 helpful votes
5.0 of 5 bubbles
"Plenty of room in the fridge for your own food but it has to be in a bag labelled. Free WiFi in all rooms."
Read full review
P44cka wrote a tip Aug 2023
Partney, United Kingdom310 contributions243 helpful votes
2.0 of 5 bubbles
"Be prepared for a basic room, with basic facilities, albeit clean! Ventilation system will drive you bonkers! "
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Mary-81-Ireland wrote a tip May 2023
Kilkenny, Ireland34 contributions31 helpful votes
5.0 of 5 bubbles
"No parking"
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Silvia C wrote a tip Jan 2023
35 contributions14 helpful votes
4.0 of 5 bubbles
"Request room on top floor"
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pass4trip wrote a tip Aug 2019
20 contributions20 helpful votes
4.0 of 5 bubbles
"Room next to laundry room, which is on 2nd floor, is not pleasant to stay for me."
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Not the right property for you?
There are more places to choose from in the Bergen area.
PRICE RANGE
S$177 - S$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citybox hotel bergen
LOCATION
NorwayWestern NorwayHordalandBergenSentrum
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CITYBOX BERGEN CITY: UPDATED 2024 Hotel Reviews, Price Comparison and 170 Photos (Norway) - Tripadvisor

Frequently Asked Questions about Citybox Bergen City
Which popular attractions are close to Citybox Bergen City?
Nearby attractions include Kode Art Museums Of Bergen (0.2 km), Byparken (0.4 km), and Lille Lungegaardsvannet (0.3 km).
What are some of the property amenities at Citybox Bergen City?
Some of the more popular amenities offered include free wifi, reduced mobility rooms, and self serve laundry.
Is parking available at Citybox Bergen City?
Yes, parking is available to guests.
What are some restaurants close to Citybox Bergen City?
Conveniently located restaurants include Savanna Restaurant, Brasilia Bergen, and Cartel's Latin American Kitchen & Bar.
Is Citybox Bergen City located near the city centre?
Yes, it is 0.3 km away from the centre of Bergen.
Which languages are spoken by the staff at Citybox Bergen City?
The staff speaks multiple languages, including English, German, Swedish, and Norwegian.
Are there any historical sites close to Citybox Bergen City?
Many travellers enjoy visiting Troldhaugen Edvard Grieg Museum (7.5 km), Fantoft Stave Church (5.5 km), and The Rosenkrantz Tower (1.5 km).
Is Citybox Bergen City accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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