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Europe Playa Marina

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377 Reviews from our TripAdvisor Community

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Showing 195: English reviews
London, United Kingdom
Reviewed 25 September 2016

location of this hotel is perfect, if you want to get away from everything and take in the views. Breakfast is a real treat and dinner, was also exceptional, in fact, all meals had here were great! Pool facilities and access to the sea was amazing, we will definitely be returning. A huge positive for this hotel, was being able...

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Helpful?
Thank Mlloyd78
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear guest, It is always important for us to know the point of view of our clients in order to improve. For this reason, we want to thank your visit to Europe Playa Marina and the words that you have written about it. We are really happy to read that you enjoyed your days here. We will be delighted to...

England
Reviewed 19 September 2016

I would like to start this review by saying I am not a 'complainer' but I really feel it necessary to give feedback on the standard of service that we experienced at this hotel. My partner, dad, step-mum, brother and I were all staying at this hotel for my brothers wedding. My partner and I arrived to a very unwelcoming...

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Helpful?
Thank Noo1
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear guest, Thank you so much for choosing Europe Playa Marina. We are sorry if you did not meet your expectations about our hotel. Your review has been tranferred to the concerned department in order to evaluate it and take the propers steps to improve. Best regards. The management team.

Leicester, United Kingdom
Reviewed 18 September 2016

Have just spent 11 nights at this hotel. On arrival we received a very warm welcome by Oskar. Our room was on the 3rd floor (this was not a refurbished room) however it was a decent size and was clean with a view overlooking the bay. There was a fridge (free of charge) and a safe (chargeable). The furniture was...

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Helpful?
Thank Shirley D
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Shirley, Thank you so much for this review about your stay at Europe Playa Marina that we consider constructive. We will evaluate carefully your words in order to improve our service and product because our main goal is the welfare of our clients. We would be happy to welcome you again in the future and show you our passion...

London, United Kingdom
Reviewed 18 September 2016

The room was vibrant with orange walls, with a nice view of the sea. Pretty poor wifi situation however, with it only being available freely for an hour a day. Unfortunately we made the decision of going half-board, which I advise anyone visiting in the summer months not to do, as the dinners are not great and there are SO...

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Helpful?
Thank Rose J
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Rose, First, we would like to thank you for your visit and for writing this review. We are happy to read that you enjoyed your stay. About the weak points that you mention, they have been transferred to the concerned department in order to evaluate them and take the proper steps to improve. We hope to welcome you again...

Reviewed 14 September 2016 via mobile

It's my 2 nd time staying here..last time was June 2016..I always come for 4 night. Last time I ade a mistake and booked a standard room with no view..BIG MISTAKE. This time I booked a SUPERIOR room. Well worth it. You also get free beach towels free wifi ( it barely works in my room) free safe... so the...

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Thank Lulabelle4
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Mrs Hanley, First of all, we would like to thank you for taking the time to provide us your feedback. We are glad to learn that our hotel was your secret spot to relax in Mallorca. However, the most important is that you lived a bad experience in our restaurant, and we truly regret to hear about it. First...

Cork, Ireland
Reviewed 11 September 2016

This hotel is in quiet location of Illetas. I stayed in newly refurbished room with sea view - it's really worthy to pay for refurbished room as they really nicely designed comfortable, with white LED lighting and nice sea view, fridge in the room. I paid €315 for 3 nights B&B. Hotel is on the edge of the sea -...

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Helpful?
Thank Juraj G
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear guest, Thank you so much for this review about your stay. We are happy to know that you enjoyed your days here despite of the sunbeds reservation. Related to this issue, the concerned department has been warned about it and they are working to solve this situation. We would be pleased to welcome you again in the future. Best...

Reviewed 10 September 2016 via mobile

We had bought a bottle of wine and had no corkscrew. We asked the bartender and reception but they refused to help us. They said that they could help us if we paid them. The reception was so rude and screemed at us in spanish. This Is not what I expect of an 4 star hotel. Lousy!

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Helpful?
Thank Nina L
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Nina, Thank you so much for this review about your stay at Europe Playa Marina. We are worried about the welfare of our clients. For this reason, your review will be transferred to the concerned department in order to evaluate it and take the proper steps to improve. Best regards. The management team.

Reviewed 31 August 2016 via mobile

We stayed here at the end of June 2016 for a week. The hotel staff were fantastic (especially Oskar on the front desk as he always made my little girl giggle!) and the hotel facilities were great. The pool was a little too deep for my liking but was a very good size and right next to the sea so...

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Thank Vicki C
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Vicki, Thank you so much for these words about your days at Europe Playa Marina. We are happy to know that you and your family felt so comfortable here. We hope to welcome you again, as you say on your review. Best regards and see you soon. The management team.

London, United Kingdom
Reviewed 26 August 2016 via mobile

We stayed at Playa Marina for 3 nights. Enjoyed every single moment there. Our room was on the third floor. Was very spacious and clean. Great staff members, always ready to help. The location is spot on. Good food- we had breakfast and dinner buffets, plenty to choose from. Enjoyed the private beach. Didn't use the pool as we wanted...

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Helpful?
Thank Tiboulou
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear Tiboulou, Thank you so much for writing this review about your stay at Europe Playa Marina. We are delighted to read that you enjoyed so much your days here. We will be happy to welcome you again in the future. Best regards. The management team.

London, United Kingdom
Reviewed 17 August 2016 via mobile

We stayed in suite 130 and this is the best room with frontal sea view? but be carefull as this hotel claims all suites have sea view but even after requesting this specifically they messed up and give us a side view facing another hotel you had to stick your head over balcony and strain your eyes to see the...

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1Thank giovannia640
Europehotels, Director de Relaciones con Clientes at Europe Playa Marina, responded to this review

Dear guest, First, we would like to thank this review about your stay at Europe Playa Marina. We regret that you did not meet your expectations about the hotel. Your review will be evaluated in order to improve the service offered to our clients, because we are concerned about the welfare of our clients. Best regards. The management team.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free Internet
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Laundry Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff

Additional Information about Europe Playa Marina

Address: Paseo Illetas 68, 07181 Illetes, Calvia, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calvia > Illetes
Price Range: $133 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Europe Playa Marina 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Europe Playa Marina Illetas
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Questions & Answers

Here's what travellers have asked, with answers from Europe Playa Marina staff and other travellers.
24 questions
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London
3 months ago
West Sussex, United Kingdom
3 months ago

See all questions (24)

Questions? Get answers from Europe Playa Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a refurbished room on 4th floor or higher.”
 of 5 bubbles Matilda404, 17 Oct 2016 | Read review
“sea view rooms well worth it”
 of 5 bubbles 149mickb, 9 Oct 2016 | Read review
“Pay the extra and go for the 6th floor.”
 of 5 bubbles JOESKY123, 2 Oct 2016 | Read review
“Go for a modernised room”
 of 5 bubbles O1030LHpaulc, 1 Oct 2016 | Read review
“ask for the 6th floor”
 of 5 bubbles Mlloyd78, 25 Sep 2016 | Read review
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