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Copthorne Orchid Hotel Penang

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Copthorne Orchid Hotel Penang
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716 Reviews from our TripAdvisor Community

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Showing 617: English reviews
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Kingston-upon-Hull, United Kingdom
Reviewed 2 weeks ago

The Copthorne Orchid Hotel, I was originally sold this as a 5 Star hotel by the holiday rep on the phone and it wasn't until I read some of the reviews I started to have concerns, some giving it a low rating I thought “it can't be that bad”. On arrival, the initial impression was one of “this looks OK”,...

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Helpful?
1Thank soupbandit
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear soupbandit, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We are sorry to learn that you did not have a satisfactory stay with us. On the issue of the room cleanliness, we have forwarded the comments to our Housekeeping Team for necessary improvement. Looking forward to...

Liverpool, UK
Reviewed 2 weeks ago

Stayed here for one week as part of a package from the UK. The official photos of the hotel give a false impression of what to expect. This is an old hotel and requires full upgrade / refurbishment. No way is it a (UK standard) 4 star hotel - more like a 2 star. It is TIRED so no amount...

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Helpful?
Thank Sue C
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Sue C, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We have noted your overall comments. However, we have forwarded the comments to the respective departments for necessary rectification. The Hotel is undergoing maintenance exercise to its room interior and facilities from time to time, in...

Melbourne, Australia
Reviewed 3 weeks ago via mobile

I have to stressed staff can only do so much with what is being given to maintain good standard of housekeeping. My greatest disappointments are:1.bed sheet is too small for a king bed.only one side is tucked in. Dog's dinner bed next morning.Same with doona cover.No mattress protector, pillow protctors.Towels are thin and of advancing grey. 2.shower curtain is visible...

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Helpful?
1Thank Alice O
Wilson L, Revenue Manager at Copthorne Orchid Hotel Penang, responded to this review

Dear Alice O, Thank you for taking the time to write this review of your recent stay with us at Copthorne Orchid Hotel Penang. We have noted your overall comments, please be reassured that we will have forwarded the comments to the respective departments for necessary improvement. Hope you will give us another chance to be of service to you...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

I was here for a 3 day workshop. The best thing about this hotel is the swimming pool which is kept well-maintained however, the pool-cleaning schedule is odd as they only allow swimmers to get in after 8.30am, which is late by anybody's standard. The worse things about this hotel is plenty, such as the food (which can be better),...

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Helpful?
Thank samoy75
Reviewed 4 weeks ago via mobile

The 1st impression before coming to the hotel entrance by taxis...during nights..might one reconsider at check in! Would the management inform your night duty staffs...DO NOT BLOCK ENTRANCES by CHATTING with friends ... while as one had to drive up the driveway at parking.? You may provide all the amenities of the hotel... should you reconsider ....this suggestion .......

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1Thank safwanlim
Yao, Japan
Reviewed 4 weeks ago

The hotel is a bit far from the center of Gerge Town but a bus stop is in front of the hotel. The hotel has a private beach where almost no one there. Most guests stayed by the pool. The room is cozy and has an ocean view. House keepers clean the room every day. They supplied bottled water every...

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Helpful?
Thank Nobuko F
Helsinki, Finland
Reviewed 5 weeks ago

My second and longer visit to Tanjung Bungah went well as I got a seaview room despite Chinese New Year, the reservation was made already in fall. The price had gone up from last year and I thought that meant some upgrading on the rather old fixtures and furniture, but no. I even heard rumors that the building might be...

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Helpful?
Thank Heli P
Geneva, Switzerland
Reviewed 5 weeks ago

Hotel is RUN DOWN. The only saving grace it gets is the private beach. I'm assuming the 5 star reviews are for the rooms situated at floors 1-6 closest to the beach. If you're staying at the 7-19th block, you are SOL. Rooms smells musty. My pillow was not changed and smelt like an unwashed hobo slept on it for...

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Thank NickYau81
Reviewed 16 February 2017 via mobile

The hotel rooms are very spacious and comfortable. The private beach is very good and clean. The pool and the restaurant by the pool is excellent. The staff are very welcoming and help full. The only minus point of the hotel is that they do not have a 24hrs laundry service. Its only one time in a day which was...

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Helpful?
Thank Jobin J
Singapore, Singapore
Reviewed 15 February 2017 via mobile

Copthorne Orchid Penang must really be doing something right! We came to Penang to just chill after packing up Condo in Singapore, sorting out Container decided to come back to Copthorne Orchid after 9 years. We were so surprised to meet so many people who come here yearly from UK, Canada, Holland and Japan who have been coming here annually...

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Helpful?
Thank CHARMAINE B

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Located at the popular Tanjung Bungah beach, the hotel is one of the nearest beach hotels to the city of Georgetown. The sandy stretch, with rocks strewn intermittently against a backdrop of lush tropical trees and shrubs, makes the beach picturesque and unique. Here you have the luxury to choose sun or shade but what you will value most is the privacy, the tranquility and the safe sanctuary that we can offer you to be in complete harmony with Mother Nature. Hotel is close to several attractions in Penang i.e. Gurney Drive, Batu Ferringhi Night Market, Batu Ferringhi Beach, Spice Garden and Butterfly Farm. Guests of the hotel can relax away from hustling petty traders and the prying eyes of the public. It is the perfect getaway and stay from the hustle and bustle of city life, the perfect hideaway to get away from it all. Hotel has a 24 hour restaurant serving international and local cuisine, a Chinese Restaurant that features weekend and holiday promotions. Nearby the hotel are major shopping complexes like Tesco, Straits Quay, Gurney Plaza and Gurney Paragon. Bank, clinic, food court, restaurants serving Western, Chinese, Indian, Korean, local and seafood cuisines are just within walking distance from the hotel. Hotel is nearby to major Hospitals. For relaxation, the hotel houses a Spa with separate female/male Jacuzzi and Sauna, offers attractive and interesting massage and treatment packages. ... more   less 

Additional Information about Copthorne Orchid Hotel Penang

Address: Jalan Tanjung Bungah, Tanjung Bungah, Penang Island 11200, Malaysia
Region: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: $56 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Copthorne Orchid Hotel Penang 3*
Number of rooms: 318
Reservation Options:
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Also Known As:
Copthorne Orchid Pulau Penang
Copthorne Orchid Hotel Penang Tanjung Bungah
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Orchid Hotel Penang staff and other travellers.
13 questions
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Leigh-on Sea, United Kingdom
13 days ago
Melbourne, Australia
over a year ago
Bengaluru, India

See all questions (13)

Questions? Get answers from Copthorne Orchid Hotel Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seaview balcony in the taller building”
 of 5 bubbles 18helip, 17 Feb 2017 | Read review
“Do yourself a favour and book another hotel.”
 of 5 bubbles jennysmi2016, 8 Feb 2017 | Read review
“The room closest to the sea (like ours) were is a separate, but attached, building.”
 of 5 bubbles 57keiths, 26 Jan 2017 | Read review
“Don't even contemplate staying in this hotel.”
 of 5 bubbles sal_rad2015, 17 Jan 2017 | Read review
“Dont. That's all i can say.”
  • Did they even clean the toilet?
  • Disgusting.
 of 5 bubbles Nazri_Hendra, 12 Jan 2017 | Read review
5 of 5