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Bay Burlington Hotel

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Bay Burlington Hotel
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734 Reviews from our TripAdvisor Community

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There are newer reviews for Bay Burlington Hotel
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Showing 733: English reviews
Reviewed 12 August 2015 via mobile

This hotel may be a little dated, but it didn't stop us having a good time here. We found the staff pleasant and efficient. The food was very good. My friend loved the sweet and sour chicken. There is a choice of starter, mains and desserts for dinner. However as a starter, sometimes I would have preferred orange juice. Regarding...

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Thank Covkids68
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Covkids68 for a fantastic five star review very much appreciated.

Glasgow, United Kingdom
Reviewed 11 August 2015 via mobile

Chosen as looked like a good option for a break with my father who is in his late 80s. Excellent location on seafront - very close to pier and bandstand. Rooms clean and well decorated (booked standard plus room). Food fairly plain but suitable for majority of guests age group and plenty of choices. Dining room staff very helpful in...

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Thank JohnsM539
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you JohnM539 for your very positive review regarding a recent stay with your father. A warm welcome awaits a return visit.

liverpool
Reviewed 10 August 2015

PROS> Room nice and big [standard plus 421] good seaview ,spotlessly clean but basic small flat screen T.V. .Position of hotel great ,Mark entertainment manager very good worked hard to entertain everyone. Food average and reasonable for price. CONS> No air con in public areas made it extremely hot and stuffy.Reception staff coarse and abrupt .But main problem was our...

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2Thank seaviewrequired
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thanks go to "seaviewrequired" for the feedback on a recent stay. I am concerned to read the comments regarding your waitress and I will personally look into your comment. Our staff friendliness and service is what we get most positive comments about as you can see from previous reviews. Good to read you enjoyed your room. Yes it has been...

Birmingham, United Kingdom
Reviewed 6 August 2015

The staff at this hotel is the one saving grace.we found the safety issues very poor we stayed in a room where the carpet badly needed replacing,it was ruffled badly I did report it but when the maintenance man came he stamped on and left I very nearly fell the door saveing me as I am disabled it became a...

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5Thank 41jean2015
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I have read with interest the review made by 41jean2015. I have personally inspected the room and I am unable to agree with the description of the carpet as stated in this review .I am pleased to read that no accident occurred. The bathroom is as described with a shower over bath and I am unable to find any request...

Morley, United Kingdom
Reviewed 2 August 2015

Went on a 5 day break with Shearings to this hotel on 27th july.We had a standard room at the rear of the hotel which was quite adequate with a flat screen tv,a very comfortable bed and tea and coffee making facilities.The only downside was the bathroom which needs updating.We asked for extra pillows which were delivered to our room...

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1Thank Barrie W
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Barrie W for taking the time to leave a good review of a recent stay. Good to read Barrie, the food was to your liking. To reassure you when we now upgrade our bedrooms the bathrooms are done at the same time ensuring that our new Bay plus rooms are all fully refurbished, bedroom and bathroom....

Lincolnshire
Reviewed 1 August 2015

Best hotel for location but everything else lets it down. The hotel is very stuffy with no circulation of fresh air. The room was reasonable and fairly big but very odd The old fashioned small tv was on a stand on the floor at the bottom of the bed so we could only see the top 4inches of the screen....

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2Thank CocoGrimsby
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I read with interest the comments made by cocogrimsby . Please let me start by stressing that any customer who is not happy with any part of their stay should bring this to our attention, regardless of the price paid for a holiday. We receive many excellent reviews regarding our dining room so this review has lead me to look...

Reviewed 29 July 2015

Stayed with my friend on a 8 day shearing's break .On arrival at hotel check in was quite quick and cases were brought up to our rooms, again we didn't wait too long.We paid for refurbished room and was on the 3rd floor worth the extra money lovely clean room/bathroom had new shower and a bath and flat screen TV...

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1Thank ann t
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I very much appreciate the comments left by ann t. Good to read the holiday was successful and the team dealt with your requests. The chef has read your comments and this will be looked into. All feedback is important to us here at the hotel and thanks are sent for spending the time to post a review.

Brentwood, United Kingdom
Reviewed 29 July 2015

Stayed last weekend. Although the hotel is old and needs a bit of updating we enjoyed ourselves. The staff were very friendly and extremely helpful. The entertainment was good especially Mark the entertainment manager and as we hadn't expected any was a nice surprise. The hotel overlooks the sea and the pier, but we couldn't get a sea view room...

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Thank Leavin1
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Thank you to Leavin1 for a great review. George and Mark will be very pleased to read they have a mention. Chef will also be pleased that you found the food to your liking. Many thanks once again for leaving feedback.

Birmingham, United Kingdom
Reviewed 21 July 2015

tlc had obviously been done to the hotel - the room was clean bright and hot the bed was very comfortable digital tv meant sky news was available the room was on the edge of the hotel so there was a sea view from the window. food continues to be good although there were times were the menu options were...

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Thank WHEATEAR2013
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

Many thanks go to Wheatears2013 for a very positive four star review. Very much appreciated.

Norwich, United Kingdom
Reviewed 20 July 2015 via mobile

Stayed for midweek break last week. Paid 200 pounds extra for sea view, premier room, well worth it from reports from other guests about the standard rooms. Food definitely gone downhill compared with other Shearings hotels. Service in restaurant bad due to Shearings not employing enough staff to cope with the large number of guests. Waited over 40 minutes for...

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2Thank Chris G
BurlingtonEastbourne, General Manager at Bay Burlington Hotel, responded to this review

I read with interest the comments made by Chris G regarding a recent stay. Good to read the sea view booked by Chris G was enjoyed. For those non bingo players we try and give them a night off, and because Ray Campbell our Thursday evening entertainment is so well received previous customers had stated the evening was being disrupted...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
Official Description (provided by the hotel)
Boasting Grade 2 listing status, The Bay Burlington Hotel is a grand and impressive hotel, ideally situated on Eastbourne’s picturesque seafront. The hotel overlooks the spectacular Carpet Gardens and Victorian pier and is within comfortable walking distance of the town’s wide variety of shops and local theatres as well as the seafront. One of our largest hotels, the Burlington has 159 bedrooms including many with spectacular sea views and the opportunity to upgrade to a Superior or Premier room. The restaurant has been recently refurbished and there is also a well appointed bar and coffee lounge serving refreshments throughout the day. Located at the base of the beautiful South Downs, Eastbourne has enough to keep the most enthusiastic visitor busy with abundant history, numerous scenic castles and lots of places of interest to see. ... more   less 

Additional Information about Bay Burlington Hotel

Address: 26-34 Royal Parade, Eastbourne BN22 7AN, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $113 - $223 (Based on Average Rates for a Standard Room)
Number of rooms: 159
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Also Known As:
Burlington Hotel Eastbourne
Bay Burlington Hotel Eastbourne, England
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Questions & Answers

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Runcorn, United Kingdom
South Shields, United Kingdom
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Buckinghamshire
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Questions? Get answers from Bay Burlington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay for an upgraded room with a sea-view. We had room 313 which was lovely.”
 of 5 bubbles LoiusaMay, 29 Nov 2016 | Read review
“Book front facing room”
 of 5 bubbles darelynmick, 9 Nov 2016 | Read review
“front rooms are scenic back rooms are very peaceful.”
 of 5 bubbles 293johnt, 3 Nov 2016 | Read review
“Pay the extra for a sea view”
  • The pier (taken from the room)
 of 5 bubbles GeordieJeff, 3 Nov 2016 | Read review
“Choose one of the 4th floor refurbished rooms....”
 of 5 bubbles romeo017, 25 Oct 2016 | Read review
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