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Hydro Hotel Eastbourne

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Hydro Hotel Eastbourne
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710 Reviews from our TripAdvisor Community

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Showing 706: English reviews
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Winchester, United Kingdom
Reviewed today NEW

Here for two nights and we found everything exceptional, the staff kind and helpful, breakfast excellent, and our room was spotless. We couldn't have asked for anything better. On the second morning when we returned from breakfast, the room had already been made up but there was a knock on the door and we were told that we were getting...

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Helpful?
Thank Jean L
Ipswich, United Kingdom
Reviewed 2 days ago NEW

This Hotel is is a wonderful place for a break, we had a Sea view room which gave us a lovely view out to sea, the Breakfast was of great choice and the staff were delightful throughout, I would not hesitate to recommend this Hotel for a relaxing and enjoyable break

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Helpful?
Thank colinhunting
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent stay. I was delighted to note that you enjoyed your break and that particular highlight was the breakfast and team who looked after you so well. Thank you for your recommendation and I look forward to welcoming you back to the hotel when I can assure you of our very...

Rye, United Kingdom
Reviewed 2 days ago NEW

The hotel was faultless. Staff were all helpful and polite- nothing was too much trouble. The view from the suite was breathtaking and decor and cleanliness were impeccable. Food at breakfast was first class quality with a very good selection. We would certainly recommend this hotel for a pampering stay. We were sorry to leave as we would have liked...

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Helpful?
Thank cynthiasample
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your stay at the Hydro. I was most pleased to read that you enjoyed your break and that our breakfast offering was first class. May I thank you for your recommendation and I look forward to you returning to the hotel in the very near future. Best wishes Jonathan Owen

DERBY
Reviewed 3 days ago NEW

Anything we requested of the staff here was given prompt attention, if you don't like something say so ,to us this a lovely hotel, a great location, parking is easy ,we found service was excellent throughout, both in the restaurant and bar, the conservatory is a delight to sit in for a pre dinner drink with great views,(or to take...

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Helpful?
Thank LITCHURCH
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was delighted to read after you second visit this will certainly not be your last and that you found the service and food to be excellent. We are very fortunate to be located so close to Beachy Head and the walks are stunning on the South Downs Park. I...

Reviewed 5 days ago NEW

After booking two rooms as Doubles upon arrival found we had twin beds after being promised Doubles. The room itself was very stark White walls, no decorations We had the evening meal include in our room rate, although the service was good in the restaurant, the food has a lot to be desired, under cooked, watery,. Will not eat there...

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Helpful?
1Thank alan w
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I can confirm we are part way through our refurbishment programme and hence some of the bedrooms are scheduled to have soft furnishings to complete. I will certainly pass on your feedback to James our head chef with regards to the food in the Crystal restaurant. I trust and hope...

Newport, United Kingdom
Reviewed 1 week ago via mobile

Came to Eastbourne to visit a few friends. The staff were very helpful and obliged in every way. Our 2 day stay was a delight. We booked through booking. Com and had a very good price for our pleasant room. Well equipped with toiletries and plenty of coffee and tea. Shower not as good as it could be, therefore the...

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Helpful?
Thank Mike B
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on the Hydro following your recent stay. I was pleased to read you found the team to be very helpful and that your 2 night break was a delight. I will certainly pass on your kind words to all the team in our daily communications meeting. Breakfast at the Hydro is certainly a...

East Sussex, United Kingdom
Reviewed 1 week ago

This was held in the Wedgwood Room which was beautifully laid out, the afternoon tea was served on stands and the staff were more than helpful. The sandwiches, scones and cakes looked and tasted amazing.

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Helpful?
Thank rachhumphrey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review and may i extend my best wishes on the recent birthday celebrations. I was pleased to read you enjoyed your afternoon tea in the Wedgwood which has been recently refurbished. I look forward to welcoming you back to the hotel in the near future when I can assure you of our very best...

Dorchester, United Kingdom
Reviewed 1 week ago

Generally a very nice stay. The hotel is clean and tidy and staff friendly and helpful. The big let down however is the standard of food. Unfortunately this is disappointing. We had our meal in the dining room on the first evening. The chicken was good, but the veg was undercooked. The next evening we opted to eat in the...

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Helpful?
Thank Carol186263
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review. I was disappointed to read you did not like our food offering. Please accept both James our head chef and my sincere apologies for this impression. I do take all siuch constructive feedback very seriously in order to address any shortcomings. We do have two lifts that provide access to the bedroom floors...

London
Reviewed 1 week ago via mobile

I stayed here with family in late February. To be honest, my expectations were low, so I was very impressed with the hotel and service. The staff were friendly and helpful, and our room was spacious with all the modcons you need. We also had a fab view of the sea. The only downside was the service at breakfast -...

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Helpful?
Thank Antony_of_Surrey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review entitled' Impressed' I was pleased to read that overall you enjoyed your break in February and that the team were friendly and helpful. I will certainly ensure the breakfast team are fully aware of your feedback on the lackluster service which we will address. I look forward to welcoming you back to the...

Northampton, United Kingdom
Reviewed 2 weeks ago

My wife and I have just returned from a 2 night break at the Hydro Hotel. From the time we arrived we were treated courtesy by very friendly staff. The double room we were given was ideal having a lovely sea view, comfy bed and solid furniture, lovely en-suite with pristine thick towels and excellent shower/bath facilities with all the...

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Helpful?
Thank John B
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Adivsor. I was delighted to read you enjoyed your two night stay and that your evening meal in the conservatory restaurant was very good. I will certainly convey your kind words to all the team who like me will be very proud to learn of your praise. We are fortunate to...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Crystal Restaurant
Crystal Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hydro is Eastbourne's finest 3 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 81 bedrooms, two restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. ... more   less 

Additional Information about Hydro Hotel Eastbourne

Address: Mount Road, Eastbourne BN20 7HZ, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $133 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hydro Hotel Eastbourne 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hydro Hotel Eastbourne England
Hotel Style:
#8 Business Hotel in Eastbourne
#9 Romantic Hotel in Eastbourne
#16 Family Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hydro Hotel Eastbourne staff and other travellers.
7 questions
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Brighton, United Kingdom
W Yorks
Tonbridge, United Kingdom
2 months ago
Lincolnshire
over a year ago

See all questions (7)

Questions? Get answers from Hydro Hotel Eastbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you have a sea view which overlook the gardens too.”
 of 5 bubbles JeanL893, 24 Mar 2017 | Read review
“Sea views are stunning”
 of 5 bubbles cynthiasample, 22 Mar 2017 | Read review
“room 204 is great,or upgrade to any sea view room ,”
 of 5 bubbles LITCHURCH, 21 Mar 2017 | Read review
“Sea view rooms are good”
 of 5 bubbles alanwY8257XS, 19 Mar 2017 | Read review
“Avoid the rear of the building - quite noisy”
 of 5 bubbles Carol186263, 11 Mar 2017 | Read review
5 of 5