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Hydro Hotel Eastbourne

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Hydro Hotel Eastbourne
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711 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Northampton, United Kingdom
Reviewed 2 weeks ago

My wife and I have just returned from a 2 night break at the Hydro Hotel. From the time we arrived we were treated courtesy by very friendly staff. The double room we were given was ideal having a lovely sea view, comfy bed and solid furniture, lovely en-suite with pristine thick towels and excellent shower/bath facilities with all the...

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Helpful?
Thank John B
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Adivsor. I was delighted to read you enjoyed your two night stay and that your evening meal in the conservatory restaurant was very good. I will certainly convey your kind words to all the team who like me will be very proud to learn of your praise. We are fortunate to...

Worthing, United Kingdom
Reviewed 2 weeks ago via mobile

Nice atmospheric hotel which is nicely situated for the town and seafront. Nice rooms and food and good service. Staff are very friendly and helpfu and could not do enough to help us. We would certainly recommend this hotel and would book again if in Eastbourne l

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Helpful?
Thank Mickeymonkey
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your stay with us. I was delighted to read you enjoyed your break and that you found the team to be very friendly and helpful. Thank you for your recommendation and I look forward to welcoming you back to the Hydro in the very near future. best wishes Jonathan Owen

Reviewed 2 weeks ago

Me and my girlfriend did a Friday to Sunday break at the Hydro Hotel and didn't find anything wrong. Staff were very friendly on arrival quick and easy check in with no problems also. We had a standard double room which we felt suited our needs as I'm not one to lounge in the room all day anyway but room...

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Helpful?
Thank Mickey W
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on the Hydro hotel following your stay. i was delighted to read that you both enjoyed your break and that you found your bedroom to be clean with all facilities working. Please accept my sincere apologies for the WIFI connectivity, we are currently reviewing our provider with the view to improving this offering...

Worthing, United Kingdom
Reviewed 3 weeks ago via mobile

As a hotel of longstanding we were a bit disappointed by a few issues. The evening food for a hungry person would not suffice and the price for the three course was in our opinion overpriced, the staff were friendly however a few members were untidily dressed for the caliber of the Hotel. If you have a problem with your...

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Helpful?
Thank garyrodgers56
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. Please accept my sincere apologies for the impression you received from your recent stay. Over the past 2 weeks we have replaced all the hotel beds with brand new Mattison deluxe 1200 mattresses and so I am most concerned to learn that your nights sleep was not satisfactory. This week...

Chiang Mai
Reviewed 3 weeks ago

We didn't stay at the hotel, but their restaurant/cafe does very nice teas, cakes, etc. Nice grounds too. Only disappointment was that the lounge/conservatory area had open doors at times, and open vents in the roof, and pigeons came inside.....NOT nice! Staff didn't seem very bothered, and never rushed to get the pigeons out.

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Helpful?
Thank SquashAddict
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was pleased to read you enjoyed our conservatory restaurant and I will certainly raise your observation to Noel and the team with regards to the handling of piegons. Please rest assured this is not a common occurance and maybe the team were not aware? I look forward to welcoming...

Greater London, United Kingdom
Reviewed 3 weeks ago

The Management, Waiting and Service Staff spare no effort in seeking to ensure that our (Disability Stay) week there was a rewarding, worthwhile and thoroughly enjoyable experience. This Hotel is a Land-Based Iconic version of the past (Ocean-Going) Styles and Services.............A reminder that People really do matter, albeit you are paying for the experience. Art Deco Demur. Soft Style Furnishings....

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Helpful?
Thank artsandcraftsartists
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your comprehensive review on Trip Advisor. I do believe you have captured the real essence of what the team are trying to achieve here at the hotel and I will certainly convey your review to the team who like me will be very proud to receive your kind words. I look forward to welcoming you...

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

My wife and I stayed at the Hydro Hotel for 3 nights with a bed, breakfast and dinner package. All comments in here have been relayed to the hotel management. We booked the Hydro for my wife’s birthday weekend after receiving several strong recommendations from family members. We must admit to being somewhat disappointed as the stay was only average....

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1Thank Kevin O
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent stay with us. With over 25 years in the industry I firmly believe that complacency cannot be a part of any business and please rest assured your review has allowed me the opportunity to scrutinise all our operations with the heads of departments. Your constructive feedback has been well received...

London, United Kingdom
Reviewed 3 weeks ago

This was our 3rd trip to this hotel, this time we had a Travelzoo voucher, this was excellent value at £69 for 2 people. Our room had a seaview and huge bed with the usual toiletries, tea/coffee and biscuits supplied. The breakfast was very good with plenty of choice and a Sussex Cream Tea was also included in the price....

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Helpful?
Thank roche15
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor. I was very pleased to read that this was your 3rd visit to the Hydro and you thoroughly enjoyed your break. I will certainly pass on your kind words to all the team and thankfully on day 2 of Spring the sun is shining this morning! On behalf of all...

Sussex
Reviewed 4 weeks ago via mobile

For us the particular draw was that we could bring our (perfectly trained) dogs for tea with us. Indeed they were so petted by both staff and other guests that it was a miracle they remained modestly settled. But most people head for The Hydro afternoon tea because it is (a) wonderfully generous & (b) splendidly inexpensive: pots of tea,...

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Helpful?
Thank ThorpeT
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review following your recent afternoon tea. I was delighted to read that you all enjoyed your tea including your 2 dogs! I know the team always try and exceed our guest expectations including our 4 legged friends. Afternoon tea is very popular at the Hydro and we are launching our Art Deco teas on...

Hatfield
Reviewed 4 weeks ago via mobile

My partner and I just spent the night here with my parents, lovely grand old hotel with fab views of the sea, room a little on the small size but clean and everything you could want including a hair dryer, tea/coffee making facilities and toiletries, dinner and breakfast were lovely, hot, fresh and tasty, staff very polite, fair amount of...

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Helpful?
1Thank lisarutt
Jonathan O, General Manager at Hydro Hotel Eastbourne, responded to this review

Dear Guest Thank you for your review on Trip Advisor following your stay. I was so pleased to read that you all enjoyed your stay with us. I will certainly convey your kind words to all the team. The Hydro is blessed with some stunning sea views along with 2 car parks and unrestricted parking around the hotel which in...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Crystal Restaurant
Crystal Restaurant
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hydro is Eastbourne's finest 3 star hotel. From its clifftop location, 121 feet above sea level, the hotel features magnificent views of the sea and the cliffs of Beachy Head. With 81 bedrooms, two restaurants and five function rooms, it is ideal for both business and leisure travellers. Plenty of free parking on site and surrounding the hotel, friendly and professional service, excellent cuisine, newly refurbished bedrooms and Wi-Fi included in the accommodation rate. The Hydro is the perfect choice for your next stay in Eastbourne. ... more   less 

Additional Information about Hydro Hotel Eastbourne

Address: Mount Road, Eastbourne BN20 7HZ, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: $133 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hydro Hotel Eastbourne 3*
Number of rooms: 81
Reservation Options:
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Also Known As:
Hydro Hotel Eastbourne England
Hotel Style:
#8 Business Hotel in Eastbourne
#9 Romantic Hotel in Eastbourne
#16 Family Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hydro Hotel Eastbourne staff and other travellers.
7 questions
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Brighton, United Kingdom
W Yorks
Tonbridge, United Kingdom
2 months ago
Lincolnshire
over a year ago

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Questions? Get answers from Hydro Hotel Eastbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a sea view are a delight.There are lifts so you don't need to worry about stairs.”
 of 5 bubbles Short-breaker69, 24 Mar 2017 | Read review
“Make sure you have a sea view which overlook the gardens too.”
 of 5 bubbles JeanL893, 24 Mar 2017 | Read review
“Sea views are stunning”
 of 5 bubbles cynthiasample, 22 Mar 2017 | Read review
“room 204 is great,or upgrade to any sea view room ,”
 of 5 bubbles LITCHURCH, 21 Mar 2017 | Read review
“Sea view rooms are good”
 of 5 bubbles alanwY8257XS, 19 Mar 2017 | Read review
5 of 5