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Took payment twice and now refusing to refund it asking me to chase it with my bank
The rooms are dirty, there is building work everywhere, lots of noise and dust
You can't go barefoot because there is dust on the floors
I would rather...More
I’ve never taken the time to write a poor review but this has to be done to avoid other people having future disappointments.
We visited the Congress Apartments in Eastbourne for the tennis and illustrations on the website look lovely. However, the rooms are not...More
Booked a room on the Internet for one night in June got to the hotel no waiting was shown to my room WOW ! I had a ground floor room at the back of the hotel looking over the park .What I did not expect...More
Congress Apartments are quite strange - I can’t really describe them any other way. I booked two rooms, one for my husband & I & one for my parents; same price.
My parents room (nearer the lift as they are elderly) was smaller than ours...More
The room was actually alright, as they upgraded us in the hope we would pay twice.
However what completely spoiled our stay was that on arrival the manager said we needed to pay again and that we needed to organise a refund from our bank...More
Response from MissCalius | Reviewed this property |
By age stayed twice now and been very happy. If you have any concerns may be worth giving them a call and see if they can reassure you. Only problem was parking for us on roadside. The apartments were nice, clean, bed comfy... More
By age stayed twice now and been very happy. If you have any concerns may be worth giving them a call and see if they can reassure you. Only problem was parking for us on roadside. The apartments were nice, clean, bed comfy and all you need in kitchen areas. Maybe smaller than you imagine however. They are more like studios than apartments. But good for the money. Have a great time.