Imperial Hotel

Imperial Hotel

Vaughan Street The Promenade, Llandudno LL30 1AP Wales
Traveller (500)
Panorama at the Imperial Hotel
360
Panoramas (17)
Room with a view.
Room & Suite (302)
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Fully refundable before Thu, 30 May
Breakfast included
No prepayment needed
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S$200
Fully refundable before Wed, 29 May
Breakfast included
S$199
Fully refundable before Thu, 30 May
Breakfast included
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S$176
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About

4.5
#24 of 51 hotels in Llandudno
4.9 of 5 bubbles
Location
4.6 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Highchairs available
Taxi service
Paid public parking nearby
Street parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to VisitWales.
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Green
Languages Spoken
English, Spanish, Polish, Romanian

Location

Vaughan Street The Promenade, Llandudno LL30 1AP Wales
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Anglesey Airport
48.1 km
See all flights
Chester Airport
62.9 km
See all flights
1,677Review33Q+A100Room tips
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Detailed Reviews
ADerrygirl wrote a review Oct 2020
London, United Kingdom140 contributions55 helpful votes
4.0 of 5 bubbles
We stayed here in September before the tighter covid restrictions.
We were fortunate to find a pay and display parking space near the hotel on the seafront as the hotel's small car park was full. We were checked in by quite an officious receptionist and were surprised to be asked to pay for our stay on arrival.
We were upgraded to a lovely suite which had big windows overlooking the seafront so we could watch the world go by. It was very comfortable but could have done with some dusting in the corners especially in the bathroom.
We enjoyed a complimentary afternoon tea as we had booked directly with the hotel and had dinner in both the terrace bar and the Chantery restaurant. We enjoyed the Terrace bar more as we had a table overlooking the seafront and the food was reasonably priced and tasty. In Chantery's the starters and main courses were nothing special although the desserts were delicious. We had a 7.30pm booking but we felt we were being hurried along all the time so the staff could set up for breakfast. For an expensive restaurant it wasn't very relaxing.
Breakfast was all served at the table and was good.
The swimming pool was well organised in 30 minute slots so I could enjoy a swim and 10 minutes in the jacuzzi safely each afternoon.
We would probably stay here again if we visited LLandudno.
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Date of stay: September 2020
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DJH62 wrote a review Jan 2020
Nottingham, United Kingdom105 contributions73 helpful votes
5.0 of 5 bubbles
I facilitated a small residential workshop at this hotel and stayed as a guest.
This hotel is painted on the outside and this looks freshly done, a good first impression for a 4 star hotel.
There is a car park at the rear of the hotel and I was lucky to secure a space that I was pleased about.
The reception is well decorated. This is an old building and so many of them are not kept up to scratch but I was totally amazed by the lovely decor and how well everything is kept here. The reception staff are welcoming and friendly, and made check in very easy.
I had a room on floor 5 and this was well equipped with plenty of tea and coffee, again the decor and room was very clean and fresh.
Breakfast was a mixture of buffet and fresh cooked food, my cooked breakfast was served piping hot and beautifully cooked.
Regarding the private room for my workshop again I was pleased that all thr AV equipment plugged into my lap top and it was effortless to connect. There was regular tea and coffee served and the soup at lunch was a nice touch.
If I should need to visit Llandudno again, either on business or a holiday this will definitely be the hotel I will book.
Thank you to all the staff for their hard work this week.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lofthouse, General Manager at Imperial Hotel
Responded 24 Feb 2020
Many thanks for your detailed review. I am pleased that you enjoyed your stay with us and everything lived up to your expectations. I look forward to welcoming you back to The Imperial weather it be business or pleasure.
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JakeMastiff wrote a review Feb 2020
Liverpool, United Kingdom43 contributions90 helpful votes
5.0 of 5 bubbles
Booked a 2 night stay - a sea view room with a balcony, to step out into the fresh air at any time was really wonderful. What meant a lot to me were the small things. The complementary tooth brush, toiletries if forgotten anything, harpist playing Valentines eve, magazines for guests to read, Red wine instead of the complementary prosecco, chocolates, extra tea or coffee if asked, changing our booked meal time, Breakfast was fantastic, 2 eggs, sausage if again requested - basically any reasonable request was met. Which is what customer service is all about. I always struggle when a simple request is met with a no, when you weigh up the cost against the customer satisfaction and value impact. A nice relaxed atmosphere about this place,staff were very polite and couldn't do enough for you.Room was comfortable, whole hotel was warm, car parking is tricky but parked later in the evening, the pool which was cold which was a bit disappointing however the sauna steam room, hot tub made up for things. we had walked to the top of the Great Orme and were drenched and nearly blown over the top,returning to the hotel the hot tub and sauna needed to bring us back to life! We had breakfast on the terrace which was really nice great, people watching, looking out on the sea and promenade while the storm was brewing, pity that the whole terrace is not opened for breakfast to allow other guests the experience. Thank you to your lovely, polite wonderful staff who made our stay so very special.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lofthouse, General Manager at Imperial Hotel
Responded 23 Feb 2020
Wow, what a glowing review of your recent stay with us. We will of course pass your lovely comments to all of the staff and we also take on board your comments regarding the pool and terrace.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
gemmacaswell2018 wrote a review Aug 2020
Warrington, United Kingdom7 contributions
+1
5.0 of 5 bubbles
My husband and I booked a very impromptu night away with our 2 children (7 & 4) and we managed to get a family room for the next day when booking by phone. The cost of the room was more than we usually pay for an overnight break, but it was more than worth it. The hotel was beautiful and clean, and staff were very friendly welcoming on check in and throughout our stay. Our room (220) was huge, with a very well stocked tea tray, plenty of tea, coffee, hot chocolate, sugar, and biscuits, along with a carton of spring water each. Which incidentally, my kids drank between them and they never usually like water! The beds were very comfortable, and we all slept well. I also loved the toiletries in the bathroom, and was very happy to see conditioner on the selection too! Breakfast next morning was table service, due to Covid restrictions, but we couldn’t fault it. The girls had cereal and a mountain of roast with jam and honey. Mine and my husbands cooked breakfasts was very tasty, hot and a good size. I particularly enjoyed the vegetarian sausage as it was crammed with veg, making a welcome change from Quorn. The staff couldn’t do enough for us, and were happy to cater to the kids requests for copious amounts of orange juice. We would all highly recommend this hotel, and will definitely be staying here again in the future.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Geoff Lofthouse, General Manager at Imperial Hotel
Responded 16 Aug 2020
Thank you Gemma for such a lovely review. I am pleased you and your family had such a wonderful stay and that you are able to praise all aspects of it. Your kind comments will be passed onto the staff and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane L wrote a review Apr 2022
Fleetwood, United Kingdom19 contributions6 helpful votes
3.0 of 5 bubbles
We went as a couple for an Easter break .
Booked a double room 4 th floor .
Our first hiccup was when we went to the swimming pool . After swimming there was only one shower to use in which the water ran first hot then cold ! There was nowhere to sit down . My partner has spinal issues . He’s 82 and I’m 73 .
We asked why we could not use mens and ladies changing room . Oh no can’t they said . Those are for members ! 😡
How appalling is this ?
In other 4 stars where we’ve stayed guests were treated the same as members ! How rude !
We struggled .
I have a lovely well appointed 4 bedroom house and I found our room to be tired looking . Skirting boards were mucky ! When I come away I like to have the same cleanliness I have at home .!
Another moan ! There was noise above and we complained ! We were told we could not move as hotel was full ! Don’t think so !
At breakfast the morning we left ( one day early )
We ordered poached eggs . They were cold . We asked for them to be warmed up , they did but they still came back cold ! 😡
Since the price for our stay was £243 per night per room we think it’s very poor !
We only stayed one night and left due to all these issues .
We shall not return .
One plus . Tony the Porter was a delight !😊
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Car park is a joke ! Too narrow !
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
W S wrote a review Sept 2020
Cardiff, United Kingdom3 contributions8 helpful votes
5.0 of 5 bubbles
We were due to go on a family holiday to Rhodes in July, but it was cancelled, due to Covid. My wife and I wanted a break, away from home, and chose to go to North Wales. We stayed at The Imperial for four nights and wished we had booked for longer.

As we hadn't had our main holiday we decided to splash out a bit and booked a Family Suite at the front of the building, with a main bedroom, bathroom and a twin bedroom. It had spectacular views, was spotlessly clean, very comfortable and had everything we needed for our stay, from flannels to shoe mitts. The hotel was incredibly busy, but the staff were amazingly efficient and, despite Covid, provided us with the very best hospitality. Their reaction to Covid was spot on and we felt very safe with all the precautions they had taken.

What pleased us most was the informality of the staff. Although we were afforded every courtesy and respect, we were made to feel not so much like paying customers, but as members of a family at a get-together. At meal times, when there was a queue, due to social distancing, the staff ensured that people were comfortably seated, before being given a table and I don't think we had to wait more than five minutes on any occasion.

The food and wine were wonderful. We had planned to eat out, to get to know Llandudno better, but, after our first evening meal in the Hotel Restaurant, we stayed in. It was also very reasonably priced, considering the high standard of what we received.

The situation of the hotel is great. The lovely town centre, with interesting shops, is a two minute walk away. We thoroughly enjoyed strolling along the promenade to the pier, particularly in the evenings.

We had four wonderful nights, before moving on to another hotel further south. The second hotel was very good, but it didn't compare with The Imperial. My wife and I have stayed in many hotels, but we have never enjoyed ourselves as much as we did here. We wished that we had stayed for the whole week and were very sorry when we had to leave.
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Date of stay: September 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: At the front there are magnificent views.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meinir D wrote a review Aug 2021
Ceredigion, United Kingdom57 contributions8 helpful votes
5.0 of 5 bubbles
Booked for a week. On arrival was greeted with reception having upgraded us to a superior room. The room was on the 1st floor opposite the lift. The room had a side view of the promenade and the sea which was lovely. The room was very clean and housekeeping carried out daily. The bathroom was modern with a shower and a corner bath with a heated towel rail which was lush. The room itself was quite big although a little dated but clean. There was a bit of character to the room as it is very old hotel. The hotel itself was very grand with the terrace for food was lovely. Staff were very polite. All the food was freshly prepared and plenty of choice. You could have choice of toast, cereals, hot traditional breakfast, kippers or continental. We had a slap up meal on our last night which was superb. Thanks food arrived very quick and was very tasty. There is a fitness suite with a swimming pool but we didn’t go there. I treated myself to a facial a manicure on site which was very reasonably priced. On a plus it has free WiFi which suited my son! All in all a fab hotel but a bit pricey but it had everything you could ask for
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Astute101 wrote a review Jul 2021
Greater Manchester, United Kingdom2 contributions2 helpful votes
4.0 of 5 bubbles
The food was very good indeed, beyond expectations. The only exception was the afternoon tea with stale scones, thickly sliced bread for the uninspiring sandwiches. The waiting staff, particularly at breakfast, which requires good organization, were superb. We went to another place for dinner one night, and I wished we’d stayed at the Imperial!
My stay was with friends, we were all in separate rooms, but two were at the same rate but were very different in standard. Might be worthwhile ringing the hotel when you book to try to get largest room at rate you want, I recommend the lower floors for convenience.
The hotel was a little dated and tired, like many in Wales. Part of its charm? But the Imperial much less so than others. Its location is excellent for the promenade and walking routes and buses to other locations, I recommend Conway nearby, and the sightseeing bus. Conway has several cafes and restaurants tucked away, and quirky shops in the old part of town, and a wonderful ruined castle with a colorful history. Worth a visit half or full day.
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Date of stay: June 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
frostmrsnickif wrote a review Sept 2020
Walsall, United Kingdom10 contributions3 helpful votes
5.0 of 5 bubbles
I stayed here overnight with my sister for a girly weekend and it was amazing.
Our room had a brilliant sea view (see photos)and it felt like the best room in the hotel. There was a table and chairs in the window which meant we could admire the view in comfort.
It was a lovely touch for you to give us a free cream tea which we enjoyed immensely at our table in the window area.
The staff were lovely, very helpful and friendly. I have never eaten in a restaurant where the staff were so attentive, but not intrusive. The food was gorgeous and worth every penny. My only grumble was please put something chocolatey on your dessert menu.
There have been some other reviews about parking, but we got there early and managed to park on the hotel car park. At the time there was also plenty of on street parking available.
We are already planning our next stay and can’t wait to go back.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen J wrote a review May 2023
24 contributions8 helpful votes
5.0 of 5 bubbles
Myself, daughter and 6 year old grandson spent a very relaxing weekend at the Imperial. The rooms were comfortable with everything we needed. We appreciated that bottles of water were replaced on the second day, whereas they are usually only provided on arrival. The bathroom toiletries were good quality, White Company. The hotel has a convenient location, a short walk to the Pier, tram station, restaurants and shops. We were fortunate to be able to park at the small hotel car park and didn’t need to move the car at all. The breakfasts offered a good choice, though like every hotel I have ever stayed at, the coffee left a lot to be desired, so recommend sticking to tea. We did not eat at the hotel as the evening menu was not very amenable to a six year old. The lunch menu would have been ok but wasn’t served in the evening. I would definitely stay here again and quibbles were minor, such as waiting rather a long time for the water in the shower to heat up. The regular visits to the window sill by a very clean and fluffy seagull provided entertainment to my grandson, so a tip would be to leave the window closed!
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter R asked a question Feb 2024
Cardiff, United Kingdom30 contributions38 helpful votes
What entertainment do you have
Answer from DawnieMcC
Wolverhampton, United Kingdom26 contributions33 helpful votes
They had a pianist and harp player on one evening while we were staying
Susan asked a question Jun 2022
England, Arkansas1 contribution
Do you have a triple room with balcony?
Susan asked a question Jun 2022
England, Arkansas1 contribution
Are there any ground floor bedrooms?
Answer from
Almondsbury, United Kingdom4 helpful votes
I don't know, but the floors are served by elevators. I think it will be unlikely.
Answer from John S
Is it wheelchair and have a wet room
Rachel asked a question Aug 2021
Wigan, United Kingdom
Is there a lift in hotel I struggle with stairs
Answer from Paul Mak
London, United Kingdom410 contributions554 helpful votes
Yes, there are two. One is bigger than the other.
霸 孟 wrote a tip Yesterday
1 contribution
1.0 of 5 bubbles
"run"
Read full review
JulieEO wrote a tip 18 May
Derby, United Kingdom21 contributions5 helpful votes
5.0 of 5 bubbles
"superlative customer service"
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Richard C wrote a tip Apr 2024
Lostock, United Kingdom9 contributions1 helpful vote
2.0 of 5 bubbles
"Recommend Happy Valley path to Great Orme summit."
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sue c wrote a tip Apr 2024
Holyhead, United Kingdom30 contributions57 helpful votes
5.0 of 5 bubbles
"Get there early if you want to park in the hotel car park!"
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Jeanette Phillips wrote a tip Apr 2024
Holyhead, United Kingdom158 contributions33 helpful votes
2.0 of 5 bubbles
"I’m not sure I thought ringing ahead was one but clearly not."
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Not the right property for you?
There are more places to choose from in the Llandudno area.
PRICE RANGE
S$213 - S$303 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel llandudno
LOCATION
United KingdomWalesNorth WalesConwy CountyLlandudno
NUMBER OF ROOMS
98
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IMPERIAL HOTEL: UPDATED 2024 Reviews, Price Comparison and 849 Photos (Llandudno, Wales) - Tripadvisor

Frequently Asked Questions about Imperial Hotel
Which popular attractions are close to Imperial Hotel?
Nearby attractions include The Magic Bar Live Limited (0.2 km), St. John's Methodist Church (0.2 km), and Llandudno Promenade (0.05 km).
What are some of the property amenities at Imperial Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Imperial Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Imperial Hotel?
Conveniently located restaurants include Mostyn Tandoori, Botanical Babe, and Indulgence Cafe.
Are there opportunities to exercise at Imperial Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Imperial Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Llandudno.
Are any cleaning services offered at Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperial Hotel?
The staff speaks multiple languages, including English, Spanish, Polish, and Romanian.
Are there any historical sites close to Imperial Hotel?
Many travellers enjoy visiting Plas Mawr (4.7 km), Smallest House in Britain (4.5 km), and The Summit Complex (2.2 km).
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