County Hotel
East Parade, Llandudno LL30 1BD Wales
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About
#44 of 53 hotels in Llandudno
Location
Cleanliness
Service
Value
Enjoying a magnificent site of the Promenade with stunning views of both of the Ormes, this lovely Victorian hotel offers guests a friendly Welsh welcome. Tastefully furnished throughout, and retaining many of the original Victorian features throughout, the hotel’s bar and lounges provide the ideal locations in which to relax. Laid back days can be spent enjoying the beach, strolling the pier or shopping in the newly opened retail development by the main shops. Alternatively, take a tram ride up the Great Orme or discover the numerous sporting pursuits that are on offer locally, too. For a getaway discovering the very essence of North Wales - a region renowned for its beautiful coastline, Celtic heritage and the grandeur of Snowdonia - you couldn’t be better placed than in Llandudno. A small car park is located at the rear of the hotel, or there is unlimited free parking at the front of the hotel.
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Property amenities
Street parking
Free internet
Internet
Bar / lounge
Entertainment staff
Evening entertainment
Newspaper
Non-smoking hotel
Restaurant
Shared lounge / TV area
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Room features
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
English
Location
76Somewhat walkable
Grade: 76 out of 100
20Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
East Parade, Llandudno LL30 1BD Wales
Getting there
Car HireSee all Llandudno car hire
1107Reviews53Q+A100Room tips
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Visited as part of a 1 night holiday package with Caledonian travel. Staff were very friendly and helpful (especially dining room staff). Right on sea front so views are fantastic and Llandudno is a super place to visit. This hotel is about 10 mins seafront walk from bars/cafes etc. 3 course evening meal was served in record time! Was enjoyable especially the soup and chicken. Breakfast again was nice with a decent choice (maybe could offer another choice of eggs?). Yes the rooms (particularly bathrooms) could do with updating but we found the main areas to be well presented. Honestly for the price we paid we were very happy.
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 4 weeks ago
Dear 650donnac, Many thanks for your wonderful feedback, which means a lot to myself and our staff. We are so pleased that you enjoyed your stay and look forward to welcoming you back to County very soon! Best wishes, Mark McNicol General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel stayed for one night only thing was that there were dogs barking not expecting that after a long day wanted to relax theat as put me of staying there again room was nice and clean though t
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 4 weeks ago
Hello, Michelle! Many thanks for leaving a review. I am glad to see that you enjoyed your stay with us! I apologise that a guests' pet disturbed your stay with us; if this ever happens, we encourage informing our reception staff who can deal with this promptly. Although we are a pet friendly hotel, we take active measures to ensure all guests have a pleasant stay. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service of the hotel is a big disappointment. Hotel workers were only polite to British residents, not tourists. The hotel participates in the program of assistance to refugees from Ukraine, for which many thanks to the state, which I cannot say about the staff. I am an Israeli with Ukrainian roots, I just came to rest and faced discrimination. Hotel staff share places where Ukrainians and British should sit. I ordered dinner at the hotel, with payment of course, at the entrance to the restaurant instead of hello, I heard a question or I paid at all and I can’t choose my own place where to sit, since I am obliged to sit with the Ukrainians and only, the hotel staff explained that the rest of the places are reserved , although there were almost no guests in the hotel, it became clear that this was a lie. Besides that, I heard one waitress say that there is a lot of food in the restaurant, but good for normal people, and the rest for Ukrainians. I had to cancel dinner. Won't be back and don't recommend any Israeli to visit this place.…
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 4 weeks ago
Hello! Thank you for taking the time to leave a review. Rest assured, we take all constructive criticism onboard and I take these serious allegations with the upmost gravitas. I am displeased to see that you did not enjoy your time at our Hotel. However, I am shocked to see such a negative review of our staff, who go out of their way for any guests we have. Contextually, you were offered to sit in a section of our restaurant as you were visiting one of our Ukrainian residents, hence our waiting staff offering you to sit together. It was explained that if you were waiting for a window table (a different section of the Hotel), you would have to wait until one was available. During your visit, we had over 100 guests staying with us to celebrate the New Year. No payment was taken for your reservation, and it is staff policy to enquire this upon entrance to the restaurant. I do apologise if there was any miscommunication on this particular evening which led to you cancelling your table. Whilst I appreciate your review, I do think this is a harsh judgement of our Hotel. It saddens me that you did not enjoy your time with us, as we always strive to create a positive experience for ALL of our guests and I am dejected knowing this has not happened on this occasion. I want to personally apologise for any discomfort experienced during your stay. Feedback is very important to us and allows us to improve the product and service we provide, and we will build on this. Should you wish to visit us again, please do not hesitate to contact me personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Price was good. Free street parking although finding a spot was a struggle. Room was spacious and bed was comfy. However, it needed some TLC. Curtain was missing hooks and was partly hanging off the rail. Shower room was dated and tacky. I had to insist to get shower gel which normally comes with the room and there was hardly any left on arrival. To me this is unforgivable. Staff should really check the whole room to make sure it is ready before guest arrives. Staff delayed several hours and when I asked again for the gel, I hot attitude from reception staff afterwards although the housekeeper who brought the gel was friendly.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 26 Dec 2022
Hello, Daniel! Many thanks for your feedback. I am saddened to see that your second stay with us was not as favourable as your first. Rest assured, we take all constructive criticism on board and will correct any issues that arose during your time with us. We always strive to create positive stays for our guests, and I am dispirited to see that we did not achieve that on this occasion. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My abiding memory of my stay at the County Hotel will be the awesome customer service that I experienced from the wonderful staff; extremely polite and friendly, got the impression that they would do anything that was in their power to make my stay a comfortable one, they exceeded my expectations throughout the stay. The hotel it would seem is under a period of renovation and refurbishment at the time I stayed yet the room was excellent, comfortable and above all, warm on a very cold winters day. The location is right in the main seafront yet the town centre and railway station is a good twenty minute walk away. I paid the right price for my stay and would return if the same value for money was offered once more.
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Date of stay: December 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 11 Dec 2022
Hello, Watson and Marsh, Many thanks for your review. I am pleased that our staff here have left a lasting positive impression! Our staff always try to create welcoming stays for all of guests and I am glad that they have achieved this. We are currently in the process of renovating our Hotel and I am glad to see that these improvements are recognised. I am delighted that your room was comfortable; I will pass all comments on to our team. I am best pleased that you enjoyed your stay at The County and we hope to welcome you again. Kind regards, and Merry Christmas!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Just stayed here it was wonderful the food was fine dining the room was clean well presented ,it's an old Victorian building ,but the staff had made it into a lovely modern interior ,ok ceaky floorboards old hallways upstairs ,but an excellent stay ,if I had to ask for anything it was done straight away give this a go you won't be disappointed
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 11 Dec 2022
Hello, Linda! Thank you for taking the time to leave such a wonderful review. I am best pleased that you enjoyed your stay with us at The County Hotel. I will pass on all comments to our staff who work tirelessly to create positive stays for our guests. I am glad you liked our Christmas decorations! Kind regards, and Merry Christmas!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
soul weekender 11th and 12th November. All staff were lovely thanks to Chloe made us feel welcome also KeV nice to see you again well done to all the bar staff as well see you next year Steve and Michele Petryszyn
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 22 Nov 2022
Hello, Michele! Many thanks for your kind words. I am delighted to see that you enjoyed your stay with us at The County Hotel; it was a pleasure to welcome your Soul group again. I will pass on all your kind comments to our staff who worked diligently that weekend. We look forward to seeing you next year! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent 3 night stay with a very good breakfast [self service] Lots of choice from fruit to bacon. Excellent sea views [On beach road] and a comfortable bed and very clean. Ate out at night so cannot review dinner menu. 10 minute walk into town. We parked in Hotel grounds [charge] but adequate street parking nearby. Staff excellent. Will return.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 12 Nov 2022
Hello, Neil! Thank you for your positive review! I am happy to see that you will be returning to our hotel. I will pass on all kind comments to our members of staff who worked hard to ensure you experienced a pleasant stay. I am pleased to see that we have improved since your last stay, and we hope to continue improving! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Let's start by saying the hotel is lovely really friendly staff and good food.drinks reasonable not sure why it's card only as cash is king.the room was spacious for myself with a sea view and bath.large TV and desk area close to lift which is a bonus.great for seeing the sights of Llandudno or further a field. The steps into the hotel are dangerous when wet. I will definitely stay here again
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Date of stay: November 2022Trip type: Travelled solo
Room Tip: Parking free on street 4pm to 10am
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 12 Nov 2022
Hello, Josh! Thank you for your positive review! I am best pleased to see that you enjoyed your stay with us recently. I will pass on all kind comments to our team who work tirelessly to create positive stays for our guests. I just wanted to pass on that all of our three bar areas do accept cash and card! I am happy to see that you were impressed with your sea view room. I will take onboard your comments regarding the step safety, although when wet, we do issue a wet floor sign, although I do understand your concern. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed Mon - Fri at The County Hotel, Llandudno,which is situated right on the front. We did not book a parking space but were able to park right outside the hotel each day, as due to it being October, parking is free between 4pm and 10am. There were plenty of parking spaces. Our room was on the first floor and it had an excellent view of the Great Orme, the bay, and the sea, and very the very long promenade. The room was well decorated and warm. The double glazed window was easily opened for ventilation. The bathroom was large and had a walk in easily operated shower, with plenty of hot water. The bedding and towels were clean and we slept well. We we very comfortable in our room. Breakfast was buffet style and we had cereal,and a full English breakfast.There were lots of other items on offer and we found the breakfast very filling and delicious. Evening meal was waiter/ waitress served with several choices of starter,main course, and dessert. The meals were all tasty and filling and were served by very pleasant and obliging waiting staff. Entertainment was provided on two of the 4 nights with female singers. Both were very good singers and provided good entertainment. We have stayed at The County Hotel previously, quite a few years ago,and we will not leave it so long before we stay again. Thanks to all the friendly staff who made our stay so pleasant. ( table 1 )…
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: Our front 1st floor room had an excellent view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mark McNicol, General Manager at County Hotel
Responded 31 Oct 2022
Hello, Thank you for the positive feedback. I am very pleased that you enjoyed your stay with us at The County Hotel and that your room was comfortable. I will pass on all of your kind comments to our staff. We hope to welcome you again soon! Kind regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$46 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
county hotel llandudno, county llandudno
FORMERLY KNOWN AS
The County Hotel
LOCATION
United KingdomWalesNorth WalesConwy CountyLlandudno
NUMBER OF ROOMS
100
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Claim Your ListingCOUNTY HOTEL: UPDATED 2023 Reviews, Price Comparison and 381 Photos (Llandudno, Wales) - Tripadvisor
Frequently Asked Questions about County Hotel
Which popular attractions are close to County Hotel?
Nearby attractions include Venue Cymru (0.3 km), The Ascot Tapproom (0.2 km), and New Broadway Boulevard Nightclub (0.3 km).
What are some of the property amenities at County Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free internet access.
What food & drink options are available at County Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to County Hotel?
Conveniently located restaurants include Carlo's Restaurant, Chish N Fips, Llandudno, and Tops Chinese Restaurant.
Are there any historical sites close to County Hotel?
Many travellers enjoy visiting Plas Mawr (4.7 km), Smallest House in Britain (4.5 km), and The Summit Complex (3.0 km).
Does County Hotel have any great views?
Yes, guests often enjoy the ocean view available here.
Is County Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.