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Novotel Stevenage

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Traveller (126)
Room & Suite (72)
Dining (23)
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Overview
  • Excellent28%
  • Very good37%
  • Average20%
  • Poor8%
  • Terrible7%
Travellers talk about
“separate toilet”(16 reviews)
“knebworth house”(32 reviews)
“front of house”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (812)
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Traveller rating
228
268
149
58
57
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LanguageEnglish
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228
268
149
58
57
Show reviews that mention
All reviewsseparate toiletknebworth housefront of houserestaurant stafffree wifibusiness tripstaff were friendly and helpfulfull englishbuffet breakfastshort staynight stayself servicebar and restaurantstayed here for one nighttea and coffeecomfy bedgood nights sleep
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1 - 5 of 760 reviews
Reviewed 4 weeks ago

I usually have any friends/family visiting stay here as I don't currently have the room. It's not a bad choice for Stevenage and is pretty cheap too, which always helps. I'd recommend for convenience.

Thank Jean G
Response from JohnCops, Manager at Novotel StevenageResponded 2 weeks ago

Dear Jean G, Thank you for your review, I am delighted that you choose to use us as a port of call for your friends and family. We hope hope that we see you in the very near future. Regards John John Carroll Operations Manager

Reviewed 4 weeks ago

Nice staff but could do with more smile. I was shocked to a green armchair near the dining are to have stain all over the seat , really I did not want to seat there. Then the lift was out of order. Then there was...More

Thank lauremelvilledavid
Response from JohnCops, Manager at Novotel StevenageResponded 4 weeks ago

Dear lauremelvilledavid, Thank you For your in depth review regarding your recent stay here at Novotel Stevenage. I must say that this was very hard for me to read. I will be addressing these areas you have clearly pointed out. Once again thank you for...More

Reviewed 12 March 2018

Great location for business travel. Rooms of a high standard, modern, clean and comfortable. The lift does seem to be prone to breaking down, this is my second stay with the lift out of order. Otherwise, all good all good.

Review collected in partnership with Accorhotels.com
Thank Jan H
Response from JohnCops, Manager at Novotel StevenageResponded 15 March 2018

Dear Jan H Thank you for taking the time to reveiw your recent stay, I do apologise for the lift being out of action and do hope to see you again very soon. Regards John

Reviewed 2 March 2018 via mobile

Got to say, after a 3 day business trip to this hotel I was genuinely pleased. Stayed in a queen room and had breakfast every day. Really nice english staff, great location off the a1. Was concerned that it might be noisy, next to the...More

Thank Sam B
Response from JohnCops, Manager at Novotel StevenageResponded 5 March 2018

Dear Sam B Thank you for taking the time to leave such a woderful reveiw about your recent stay at Novotel Stevenage. I am delighted to see your enjoyed our facilities and our breakfast buffet. The staff here are what makes the hotel so special...More

Reviewed 26 February 2018

I am a frequent visitor at Novotel Stevenage and my previous review was full of praise. Unfortunately , can't say the same on this ocassion. The hotel has changed massively, but not a good change. There is an obvious change of management , which, if...More

1  Thank Alexander H
Response from JohnCops, Manager at Novotel StevenageResponded 1 March 2018

Dear Alexander H Thank you for taking the time the leave a review of your recent stay here at Novotel Stevenage. I must say that this was very hard to read, as all your other reviews have been positive. The lift being out of order...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$59 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$59 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Stevenage
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (126)
Room & Suite (72)
Dining (23)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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mrsteresabayaddison
1 May 2017|
AnswerShow all 8 answers
Response from missruth2016 | Reviewed this property |
Yes £10 per night is the charge for pets. Great grounds for before-breakfast walks. Dont fall down a rabbit hole tho on the last walk when its dark
1
Vote
EbbwValeTessie
23 January 2017|
AnswerShow all 4 answers
Response from H0992 | Property representative |
Dear Guest, Thank you for your question here. Just to let you know that we based outside the main town of Stevenage and unfortunately there is no pub within the walking distance. Nearest public house is about 5 min drive... More
0
Votes
parklandwalk
14 September 2016|
AnswerShow all 6 answers
Response from cranny_ni | Reviewed this property |
Hit and miss, will cool the room but not overly effective. You can also open the windows too.
0
Votes
Room Tips
"Alot of rooms only have showers so do request a room with a Bath if that's what you desire"
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"Avoid food"
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"sounds a little thing small pac of biscuits would have been nice after long journey and prior to dinner"
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"Rather pay extra stay somewhere better"
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