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Danestrete, Stevenage SG1 1EJ England
Lowest prices for your stay
ibis
US$53
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Expedia.com
US$53
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FindHotel
US$49
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TravelocityUS$53
Hotels.comUS$53
Destinia.comUS$61
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (186)
Room & Suite (78)
Dining (18)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ibis Stevenage Centre
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 10 hotels in Stevenage
Location
Cleanliness
Service
Value
IBIS Stevenage Centre (formerly the Hertford Park Hotel). All 98 bedrooms are fully air conditioned with luxury shower, zip & link kingsize beds, flatscreen TVs with freeview channels, Complementary WiFi. IBIS Stevenage is in the centre of Stevenage, 3 minute walk from the train station, served by the East Coast Main Line and 20 minutes from London Kings Cross St. Pancrass and 20 minutes from Cambridge. 0.5 km from the Leisure park with its multiplex cinemas, bowling alleys and other entertainments. A short drive takes you into the beautiful Hertfordshire countryside and Knebworth House and Luton and Stanstead airports. The IBIS now has a purpose built events centre - The Forum which can cater for up to 620 guests.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Meeting rooms
Baggage storage
Non-smoking hotel
Express check-in / check-out
Laundry service
Restaurant
Breakfast buffet
Complimentary Instant Coffee
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Clothes rack
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Languages Spoken
English, Russian, Polish, Romanian and 1 more
672Reviews10Q+A76Room tips
Traveller rating
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Most Recent
Grant wrote a review 20 Sep
United Kingdom3 contributions
Convenient for the station and Stevenage centre. In places, the hotel needs refurbishment - see photos. Room sound proofing is poor. One night an adjacent room was being intimate and playing music until 2am and another morning a TV alarm was playing for 30 minutes from 5am. The bathroom had no electric razor socket. A decent breakfast.
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LisaandAndrew wrote a review 7 Sep
colchester9 contributions2 helpful votes
The absolute best thing about this hotel is the staff all helpful & friendly. However Liz ( Breakfast chef gave the best customer service I’ve seen. Friendly, professional and a way of making everyone feel special. Many thanks Liz you made my day each morning x
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 1 week ago
Dear Reviewer, Thank you for taking the time to leave us your feedback. What wonderful comments regarding our team and in particular Liz, I am so pleased that each morning Liz made your day. We hope that you will again return, when visiting the area. Warmest Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dianeh wrote a review Aug 2022
Wolverhampton, United Kingdom6 contributions1 helpful vote
The hotel was easy to check in. Staff very pleasant. Clean bathroom lovely clean sheets and Aircon. Shampoo and showergel provided. Lovely clean white towels. Flat screen TV a great comfortable room and stay. Staff very pleasant and helpful everything you would need for a business trip.
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 4 weeks ago
Thank you for your review. I am so pleased you enjoyed your stay and all it's amenities, from the clean bathroom, clean sheets, to AC and nice shower gel and shampoo provided. I am glad your stay was comfortable and that the staff were pleasant and helpful throughout. We hope you will choose us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
farmer j wrote a review Aug 2022
1 contribution
It’s a really lovely hotel prices are really good and staff are really friendly and the best thing right in town few minutes walk from the shops Restaurants around the corner everything is just so close and rooms really clean
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Date of stay: August 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 4 weeks ago
Thank you for your review. I glad you find the pricing of the hotel, good value and that the staff are friendly. The location is perfect with everything on your doorstep - we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
geraldine b wrote a review Aug 2022
Stevenage, United Kingdom2 contributions1 helpful vote
The stay was everything you would want for a quick stop over. Good clean room, hot shower, delicious breakfast and fantastic service from the staff. Parking nearby and not overly pricey. Will stay again
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 4 weeks ago
Dear Reviewer, Thank you for taking the time to leave us your feedback. I am so pleased you enjoyed your stop over and found the room clean, the shower hot and had a delicious breakfast not too mention the fantastic service received from staff. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Neil B wrote a review Aug 2022
1 contribution
The staff are lovely, felt very welcomed. Room was spotless, really good shower. Endless breakfast was well worth it Check in and check out were really fast. Slept very well, bed was comfy. Will definitely use again
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 16 Aug 2022
Dear Reviewer, Thank you for taking the time to leave us your feedback. I am so pleased that you enjoyed your stay with us and felt very welcome throughout. Delighted that your room was spotless and you had a really good shower. Thank you for the great feedback on breakfast! We look forward to welcoming you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brad E wrote a review Aug 2022
1 contribution
I had a great stay here, the staff were friendly, the cooked breakfast was lovely and the room was very nice. Air con in the room is brilliant and was a life saver in that heat! Great value for money!
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 9 Aug 2022
Dear Reviewer, Thank you for your positive feedback regarding your recent stay with us. I am so pleased staff were friendly, breakfast was lovely and the room and air con satisfied your needs. We hope to welcome you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ruby S wrote a review Aug 2022
3 contributions
Tesco right at your doorstep and train station only a 3min walk away. friendly and helpful staff. Quirky and funny breakfast lady brightens your morning and so does the food. Beds were very comfy and the rooms were clean.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 9 Aug 2022
Dear Reviewer, Thank you for leaving us your positive feedback. I am so pleased our breakfast host Liz made your breakfast all the more enjoyable! Glad your room was clean and you found the bed comfortable. We hope to welcome you back again soon. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Harriet H wrote a review Jul 2022
1 contribution
This was booked for a work trip, and on arrival we were greeted by a strong smell of cigarettes in reception. The rooms themselves are decorated very differently to those pictured on booking.com. Thankfully the bad smell in the corridors didn't extend to the rooms, although the towels in my room were covered in black mould and when I returned them to reception the women working there just looked blankly at me. My room had no hot water for the duration of my 2 day stay, the carpets had sticky patches, one of my colleague's rooms had plaster falling off the walls and a delightful infestation of bedbugs! The worst part about my stay was the fact that a member of staff clearly entered the room when I wasn't there and stole an expensive dress from me which she later listed on Ebay, I know because i purchased it back after my stay for the princely sum of £20, thankfully she didnt google the brand because that was plenty of tax on an already extortionate stay in the IBIS halfway house.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 30 Jul 2022
Dear Reviewer, Thank you for taking the time and trouble to leave us your feedback. Naturally I am disappointed that your stay did not meet expectations and I will do my best to address your concerns. The Hotel is located in a town centre with the doors opening, as such smells from outside, such as smoking, can occasionally permeate to inside the Hotel. We have invested heavily in terms of an Air Purifier for the reception area and are confident that this will alleviate many issues going forward. You are indeed correct, not all of the rooms match the photo’s on the website, many of the rooms have been recently refurbished and as such are of a higher standard. I am disappointed to hear that you had issues with the hot water, I am aware of one issue that occurred that was sorted shortly after and please accept my apologies if this disrupted your stay. In regard to the last items mentioned in your feedback, the Hotel does not have bedbugs. No other guests have reported such an incident and no evidence has been found to substantiate such a claim. Likewise I am 100% confident that no member of my team has stolen anything from your room and / or resold it on a public internet auction site, if you believe such an action to be true please report it to the Police and should they choose to investigate we will give them full access to any information they may need.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ml20212021 wrote a review Jul 2022
2 contributions
I've stayed in some places in my life but this was something else. Mouldy towels, no window sill and sick stained carpets. We booked 4 rooms and not one of them was fit for anyone to sleep in. The postcode in the sat nav has you driving around the one way system a few times and the car parking is non existent. Book at your own risk!!!!
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Date of stay: June 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip: don't stay at this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hannah Chapman, General Manager at Ibis Stevenage Centre
Responded 27 Jul 2022
Dear Reviewer, Thank you for taking the time to leave us your feedback. It is disappointing that your stay did not meet expectations and that I have received no feedback regarding any of this during your stay prior to leaving, to which we would have of course reacted and ensured that matters were dealt with. The corridor carpets have undergone a deep clean recently. I am very sorry regarding the postcode, not something I can control but a call to the hotel would have allowed reception to direct you to where to park. I will look into the matters raised and ensure this is sorted. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$60 - US$90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis stevenage centre hotel stevenage, hotel accor stevenage centre
LOCATION
United KingdomEnglandHertfordshireStevenage
NUMBER OF ROOMS
98
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Frequently Asked Questions about Ibis Stevenage Centre
Which popular attractions are close to Ibis Stevenage Centre?
Nearby attractions include Gordon Craig Theatre (0.2 km), Stevenage Museum (0.4 km), and The Old Post Office, Stevenage (0.3 km).
What are some of the property amenities at Ibis Stevenage Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ibis Stevenage Centre?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Ibis Stevenage Centre?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Ibis Stevenage Centre?
Conveniently located restaurants include Firejacks, Salt & Good, and The Chequers Beer house.
Which languages are spoken by the staff at Ibis Stevenage Centre?
The staff speaks multiple languages, including English, Russian, Polish, Romanian, and Ukrainian.
Are there any historical sites close to Ibis Stevenage Centre?
Many travellers enjoy visiting Cromer Windmill (7.4 km) and UK’s first roundabout (7.6 km).
Is Ibis Stevenage Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.