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The price you found is 28% lower than this hotel's average rate of US$61/night.
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All reviewstrain stationmulti storeyfree wificar parkcentre of townlarge bedkings crosscentral locationclean hotelstayed for one nightold townnight staynight's sleeptescotokenrefurbishment
Stayed in several Ibis hotels on the Continent and this one is not patch on those. The exterior would be enough to put anyone off - grimy panelling, missing and rotten fascias. Like most of the other buildings in the town centre, it looks scruffy.
Thank bingham2015
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 1 April 2016
Dear Reviewer,
Thank you for taking the time to leave us your feedback.
We will take your feedback on board.
Kind Regards
Hannah Chapman
Second visit, staff on duty Thursday evening and Friday were a amazing, friendly helpful remembered us welcoming. Room was more worn than we remembered - little mouldy in areas in bathroom, however clean and serviceable just what was needed, basic and comfy. Staff on Saturday...More
1 Thank Nanasaeitch17
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 24 March 2016
Dear Reviewer,
Thank you for taking the time to leave us your feedback.
I am pleased that that you have returned for a second visit. I am in the process of putting together an action plan to tidy some areas.
Breakfast is available 7 days...More
scassata
Hertfordshire, United Kingdom
6
Reviewed 17 March 2016
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Review collected in partnership with Ibis Hotels
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 19 March 2016
Me and my partner stayed at the ibis hotel just for one night. I walked in to a very stylish reception and the staff was busy on the phone with a customer, he acknowledged that we was there and within minutes we had his full...More
1 Thank Charlotte B
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 17 March 2016
Dear Reviewer,
Thank you for taking the time to leave us your feedback.
It is so rewarding to hear such positive words about our team and hotel, we strive to deliver excellent customer service.
We look forward to welcoming you back.
Kind regards
Hannah Chapman
We used to visit Stevenage quite frankly to see shows at the Gordon Craig Theatre but have not done so for some time now. It has always been useful to stay at the Ibis on these occasions but more so since we are now both...More
1 Thank VJenner
Response from Hannah C, General Manager at Ibis Stevenage CentreResponded 14 March 2016
Dear Reviewer,
Thank you for taking the time to leave us your feedback.
I am pleased that your stay was up to expectations and the team delivered the service as promised.
We look forward to welcoming you back in the nearby future.
Kind regards
Hannah...More
Response from CM27072013 | Reviewed this property |
They provide you with a token that enables you to get out. We left the hotel and went for breakfast before leaving the car park and we had no problems or additional charges. Hope this helps.
Parking is at the Westgate multi storey next to the hotel. The hotel has a special fee arrangement of £4:50 per exit. There is also a set of steps from the car park near to the hotel entrance.