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Holiday Inn Express Poole

Booking.comUS$76*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$93*
US$76*
US$93*
US$76*
US$93*
US$76*
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Holiday Inn Express Poole
Holiday Inn Express Poole
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846 Reviews from our TripAdvisor Community

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Showing 840: English reviews
Crowborough, England, United Kingdom
Reviewed 2 December 2015 via mobile

Having never been to Poole I decided to stay with a hotel chain that I could trust and it didn't let me down its very clean and close to the town centre the only down side was having to pay for parking when it's there only for residents but other than that great stay

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Helpful?
Thank steve m
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Stephen M Thank you for taking the time to post you review regarding your stay with us. I am delighted to read you found the hotel and its location commendable. In regards to the parking, the area it is situated on is not owned by us and the land lord has recently raised the rent therefore every guest must...

Adelaide, South Australia, Australia
Reviewed 29 November 2015

2 nights into my 5 night booking and I'm asking my company to find me another hotel. Overall it is the poorest Holiday Inn Express I've ever stayed at. As an IHG platinum member for the last 8 years I've stayed in dozens of HI Express all over the world so I feel I can make a qualified judgment. Steer...

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Helpful?
1Thank Rebecca H
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Rebecca H Thank you for taking the time to post your comments regarding your stay with us. I am both surprised and disheartened to read of your experience at the hotel. I am sorry it was not as great as we would both have wanted, but value your feedback. I must say your comments regarding the team were very...

Ivybridge, United Kingdom
Reviewed 24 November 2015

Stayed recently at Holiday Inn express at Bristol so knew what to expect, but Poole hotel bit disappointing...room ok clean and shower clean and tidy, breakfast a let down scrambled egg the worst I have ever had( In Bristol fab, had 2nds) too much queuing and ran out of items quickly which were not replenished very quickly....

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Helpful?
Thank Carolyne G
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Carolyne G Thank you for taking the time to post your comments regarding your stay with us. I am sorry our team were not as diligent as we would have expected and will duly take this up with them. It would be nice to know if in the future you are visiting the area you would consider us again...

Poole, United Kingdom
Reviewed 18 November 2015

Having paid and left the hotel they took a further unauthorised amount of £168 from my bank account for services that were not rendered, yet to be returned!! This is of no surprise as the service was generally disorganised and poor

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Helpful?
2Thank Chris B
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Chris B Thank you for taking the time to post your comments regarding your stay with us. I apologise your stay did not pan out the way we both would of wanted. However never the less appreciate you feedback, we hold regular departmental meetings and this will be brought up with the team in order to enhance the service...

Reviewed 18 November 2015 via mobile

This is a very basic Holiday Inn express, nice size bar area, but the food and drinks available are very limited. The hotel does have parking but the car park isn't massive. The rooms are a little tired and for an holiday inn express I have stayed at much better standard hotels. If you are after a local cheap stay...

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Helpful?
Thank Martinw2000
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Martinw2000 Thank you for taking the time to post your comments regarding your recent stay with us. Your feedback is appreciated and helps us to improve the services offered by the staff at the hotel. Thank you once again for your time I do hope you will consider us again when staying in the area in the future. Kind...

Bournemouth, United Kingdom
Reviewed 15 November 2015

We only stayed one night but would definitely recommend and return. Reception staff friendly and helpful, speedy and efficient booking in. Room clean, with choice of hard or soft pillows. Bath towels could have been a little bigger. Breakfast buffet ample and inc in price.

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Helpful?
Thank grace5204
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear grace5204 Thank you for taking the time to post your comments regarding your stay with us. I am delighted to read that your stay was a pleasant one and you found the front desk friendly and efficient in the check in process. I have shared your comments in the morning briefing and no doubt this will give them a...

Bridgend south Wales U.K
Reviewed 10 November 2015

The hotel suited our needs, as we were visiting family in the Dorset area. Staff very friendly, they also gave us a free upgrade as our room wasn't ready. A nice stay . Breakfast was ok, we enjoyed it & had a variety Close to Dolphin shopping centre & Poole Quay. Would return.

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Helpful?
Thank worldtripper2001
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Worldtripper2001 Thank you for taking the time for posting your comments regarding your stay at holiday Inn Express Poole. I have shared your comments with the team. We hope to welcome you back in the near future. Take Care Hamza Nabi | Deputy General Manager

warwickshire
Reviewed 2 November 2015

Stayed for Anniversary weekend not great ,Breakfast was poor no bacon no Fried eggs just scrambled! Hubby ordered flowers for room because it was our Anniversary forgot flowers so no flowers. The rooms were very clean and tidy and staff were very friendly

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Helpful?
Thank Buswell123
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Buswell123 Thank you for taking the time to post your comments regarding your stay with us. I would just like to offer my congratulations on your anninversary, this is a time to look back on the good times and to look ahead inorder to live your dreams together. I am sorry to hear that we could not accomadate your...

United Kingdom
Reviewed 30 October 2015

A well located hotel very convenient for the shopping centre, bus station, railway station and ferry to France. The hotel is easy to find, but I bulk at having to pay £5 to park. The staff at reception were pleasant and efficient if a little slow. The room was spacious and contained all we needed for a one night stay....

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Helpful?
1Thank David C
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear David c Thank you for taking the time to post your comments regarding your stay at the hotel. I am happy to hear you found the location the hotel is situated in commendable. With regards to the parking i can understand your frustrations at having to pay five pound, Unfortunately due to an increase in parking charges from the...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 28 October 2015 via mobile

Stayed for one night to use some IHG Points up. Clean, tidy, not too noisy. Staff are friendly. Bar prices are expensive, £10 for a pint and a glass of wine. Better to walk across the road into a local pub. Better beers too.

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Helpful?
1Thank A TripAdvisor Member
GeneralManagerPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Sir/Madame Thank you for taking the time to post your comments regarding your stay with us. I am happy to read that you found the hotel and staff commendable. We hope to welcome you back in the near future. Kind regards Hamza Nabi | Deputy General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be there for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. ... more   less 

Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Region: United Kingdom > England > Dorset > Poole
Price Range: $137 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Poole 3*
Number of rooms: 85
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset
Hotel Style:
#4 On the Beach Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Poole staff and other travellers.
13 questions
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Poole, United Kingdom
dorset
9 months ago
over a year ago
Poole, United Kingdom

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Questions? Get answers from Holiday Inn Express Poole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room to the front of hotel. They are very quiet.”
Overmy, 12 Apr 2017 | Read review
“Think twice before you book here. All rooms very noisy.”
j0hnj199, 13 Mar 2017 | Read review
“Was on third floor - very quiet.”
ThomasW780, 8 Mar 2017 | Read review
“As usual, not so close to the lift. It gets rather noisy at times.”
LostDPlot, 26 Feb 2017 | Read review
“Ground floor rooms great for mobility issues”
TeriBucks, 18 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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