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We have stayed here 4 times before and although the hotel is dated, the views are lovely and the position is great. However, this weekend we wondered why we had bothered! There was a note in the room saying they were having trouble with heating...More
A once very smart hotel but felt it was being run down. The spa facilities were unusable as the water in the pools was so cold. There was no heating in our room and despite complaints we were not given any additional heating. The views...More
Lovely views. Great breakfast.
Met by two signs on reception, boiler problems on one & cold swimming pool on the other.
Paid best part of £175 a night for B&B, so was hoping to use the pool, but couldn’t. Was told the indoor one was...More
I booked the hotel for my fiancées Birthday treat, we always celebrate her birthday at a hotel with a spa. I booked this break in January as a surprise, we were a little disappointed when we arrived and were told the swimming pools were unheated...More
hotel has great setting and very good restraurant and spa ... that's the good bit.. However the rooms let the hotel down, the air-conditioning was not working and even though it was turned of there was a rattling noise which kept us awake. The bed...More
US$80 - US$210 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from Shirley H | Reviewed this property |
We had our Wedding Reception here 23 years ago, which was fine, but never bothered to return, apart for a couple of afternoon teas. NOT Impressed. Problems both times with service, which in this beautiful spot should not... More
We had our Wedding Reception here 23 years ago, which was fine, but never bothered to return, apart for a couple of afternoon teas. NOT Impressed. Problems both times with service, which in this beautiful spot should not happen. Have given up giving Cream Teas as Presents. Recipients, when asked if they would like one, all gave a resounding No Thank You. Booking the teas, providing the voucher and being told all was paid, being presented with a bill was most upsetting, both to them and me.
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"Better rooms with balconies overlook beach ....."