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Hotel du Vin Poole

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#3 of 14 Hotels in Poole
Certificate of Excellence
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1,023 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
cardiff
Reviewed 4 days ago NEWvia mobile

Myself and fiancé stayed here on 2nd and 3rd December. Lovely hotel - great room - friendly, helpful and informative staff. Lovely restaurant and excellent food (ordered from both the set menu and a la carte - both equally as good). Breakfast was lovely loads of choice. Bottles of wine everywhere!!! Lovely old mansion house - thoroughly enjoyed our stay....

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Helpful?
Thank alibee33
Birmingham, United Kingdom
Reviewed 4 days ago NEW

We opted for the cheapest rate room, and it was spacious, clean, cosy, and the bathroom was so lovely. My partner ran the Jurassic Coast marathon and I emailed on the morning of our stay to ask whether they could provide some ice up for an ice bath, and they very kindly replied promptly and the ice buckets were in...

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1Thank Lucy1994
Rome
Reviewed 6 days ago NEW

Lovely room, excellent service, good location, hardworking polite staff. Quality of Food, not as good as usual but still not bad. Comparing it to Hotel Du Vin in Tunbridge Wells, I would say the staff were certainly harder working.

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1Thank alicefilbert
West Country
Reviewed 1 week ago via mobile

Just had a single night away as a little treat and found this hotel online. Really impressed as cosy, smart, lovely intimate atmosphere. Ate and drank in the Bistro and can't fault it. Staff excellent and to top it all room very reasonably priced. Poole quay and immediate area good for a little stroll but no real need to leave...

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Thank SirRalph
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear SirRalph, Thank you for your time writing your review and kind comments. We are looking forward to welcoming you again soon. Kind regards Christian HdV Poole

London, United Kingdom
Reviewed 1 week ago

We have long been fans of the HDV brand having spent New Year at HDV Bristol and Easter at HDV Winchester this year. We took the opportunity of visiting Poole for an overnight stay in late October. Standard of accommodation was high and we had a lovely meal in the bistro - helped by the fact that the manager was...

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Thank Maherbar21
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Maherbar21, thank you for your great feedback and kind comments. We are looking forward to welcoming you again soon. Best regards Christian HdV Poole

London
Reviewed 1 week ago

Very happy with our choice on arrival - cute location, good parking space (cost £10), lovely building, impressive entry hall and warm welcome at reception. Here to celebrate our Wedding Anniversary and coincidentally take advantage of the Sunday night stay offer. Also took advantage of the room upgrade to Superior and very satisfied as it was spacious, comfortable and well...

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Thank SJC900
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear SJC900, thank you very much for your constructive feedback which I have forwarded to all relevant departments. I have also passed your comments on to HdV Brighton so that you have a better experience over there. Kind regards Christian HdV Poole

Brighton and Hove, United Kingdom
Reviewed 1 week ago

Hotel was clean and well presented. The staff from reception through to housekeeping were helpful friendly and welcoming. The menu was well presented and explained. Our room was clean and extremely comfortable.

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Thank H8171BMangela
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear H8171BMangela, thank you for your time telling us about your stay here in Poole. We are looking forward to welcoming you again soon. Kind regards Christian HdV Poole

Clearwater, Florida
Reviewed 1 week ago

The electric shaver outlet was not working we asked them to fix it they did not fix it. My husband could not use his eletric shaver. The room looked nothing like the picture in the internet. For breakfast we were served 1/2 bottle of minature jam. The manager said this should never happen Everyone get a fresh jar of jam...

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Thank hfbt58
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear hfbt58, thank you for your feedback and please get in touch with me directly (christian.struckl@hotelduvin.com) to make your nest booking and stay more enjoyable. Kind regards Christian HdV Poole

Reviewed 1 week ago via mobile

Lovely room albeit up a staircase, then down another. Complicated layout as the hotel is spread over a few buildings. Room exceptional but we did upgrade. Dinner was a disaster. Carpaccio was plain without the usual olive oil and Parmesan. House pate excellent but strangely left on the table with gherkins for you to help yourself. Odd as a bowl...

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Thank Debra P
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Debra P, thank you for your feedback and accept my apologies if the dinner was not as enjoyable as expected. The starter dishes are prepared and served as per company guidelines, but the Chateaubriand should be cooked as requested. I forwarded your comments to the Kitchen team. Best regards Christian HdV Poole

Shoreham-by-Sea, United Kingdom
Reviewed 1 week ago

Every year a group of us meet up for a get together, and this year the Hotel du Vin in Poole was picked, mainly due to a super Sunday night offer, but also because the organiser has been to other hotels in the group. We were lucky and managed to get a place in the car park - there are...

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Thank Iant2000
Christian S, General Manager at Hotel du Vin Poole, responded to this review

Dear Iant2000, thank you for your feedback and I am very pleased that you enjoyed your time here with us in Poole. Kind regards Christian HdV Poole

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Hotel du Vin Bistro Poole
Hotel du Vin Bistro Poole
Cuisines: French, European, British
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Formerly the Mansion House Hotel, situated close to Poole Quay, Hotel du Vin will open in the Summer of 2008 offering 38 bedrooms and suites, trademark bistro, bar and two meeting/dining rooms. ... more   less 

Additional Information about Hotel du Vin Poole

Address: Thames Street | The Quay, Poole BH15 1JN, England
Region: United Kingdom > England > Dorset > Poole
Price Range: $183 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Poole 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
Mansion House Poole
Hotel Du Vin Poole Dorset
Hotel Style:
#1 Family Hotel in Poole
#2 Romantic Hotel in Poole
#2 Luxury Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from Hotel du Vin Poole staff and other travellers.
9 questions
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Basingstoke, United Kingdom
over a year ago
Abergavenny, United Kingdom
5 months ago
Rhyl, United Kingdom
over a year ago
Basingstoke, United Kingdom
over a year ago

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Questions? Get answers from Hotel du Vin Poole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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