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The Bannatyne Hotel and Spa - Darlington

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The Bannatyne Hotel and Spa - Darlington
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806 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Phoenix, Arizona
Reviewed 4 days ago NEW

The building has a long history and has been updated to cater for the todays guests. The hotel is immaculate for its age and the thing that makes this hotel different from the rest is the staff and manager. From the time you check in till you leave you are made to feel welcome, which to me sets it apart...

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Helpful?
Thank davedonk
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear davedonk Thank you for sharing your lovely feedback following your recent stay with us. Thank you, also, for your appreciation of the age of our beautiful hotel and the challenges that maintaining an old building brings. I am thrilled with your feedback regarding the staff and the service they provided to you. I look forward to sharing review with...

Bedford, United Kingdom
Reviewed 6 days ago NEWvia mobile

Have stayed here on a few occasions and have always found the place to be very friendly with clean comfortable rooms. The restaurant has a limited menu but good food. Its located centrally so there is quite a good choiceb of restaurants nearby. Breakfast is always good too.

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Helpful?
Thank Jack G
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Jack G Thank you for taking the time to share your feedback following your recent visits to the hotel. I am so pleased that you consistently enjoy high standards of service, food quality and comfortable rooms. Thank you again for your time and we look forward to seeing you again soon. Kind regards Lucy Readshaw General Manager

Sunderland, United Kingdom
Reviewed 1 week ago via mobile

8 of us stayed at the weekend as part of an overnight spa break, the price was reasonable so wasn't sure what to expect. The spa and treatments were excellent, health club a little small but had everything you'd need really. We loved the heated seats in the relaxation room! We had afternoon tea included in our deal which was...

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Helpful?
Thank SophiaGrainger
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear SophiaGrainger Thank you for choosing Bannatyne Hotel, Darlington for your Spa Break and I am delighted that you enjoyed so many aspects of your stay including your treatments, spa experience and the service from the team. I am sorry that you experienced a delay in service in the restaurant and ladybirds in your room but I am pleased that...

Reviewed 1 week ago

Great spa weekend away with the girls. Had a great deal for a spa treatment, afternoon tea, overnight stay, dinner and breakfast. Rooms were okay, you have to drive 5/10 mins from the spa to the hotel. If driving the hotel is tricky to get to as you cant get in at the front. Would definitely would come back if...

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Helpful?
Thank Helen D
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Helen D Thank you for choosing Bannatyne Hotel, Darlington for your recent girlie spa break and I am so pleased that you enjoyed your stay and that you would return. We are always offering fantastic offers and deals on our spa breaks, so we are sure to see you again soon. Kind regards Lucy Readshaw General Manager

Durham, United Kingdom
Reviewed 1 week ago

WOW!! So over the moon at how fantastic my event was this weekend. The team were just so amazing and Jade was too in assisting me to set-up this event. The food was faultless and the entertainment was perfect. Just an unbelievable night. Thank you!

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Helpful?
Thank Likestotravelallover
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Likestotravelallover Wow, thank you so much for your fantastic review following your event. I am absolutely thrilled that the staff, the food and the overall experience were 'faultless'. I look forward to sharing your feedback with the staff and we look forward to seeing you soon. Kind regards Lucy Readshaw General Manager

London
Reviewed 1 week ago via mobile

Good hotel - lovely old building (with modern fire detection system) Comfortable if cramped double room was not a problem but a result of converting this old building Comfortable and huge twin room is the upside of this! Recommend this place and will return NB -Spa is across town but a lovely facility

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Helpful?
Thank Piquart
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Piquart Thank you so much for your concise review of the hotel and I quite agree we are a 'lovely old building' I am so pleased that you enjoyed your stay and we do hope to see you again soon. Kind regards Lucy Readshaw General Manager

Reviewed 2 weeks ago via mobile

Myself an my sister booked into the hotel and spa although the spa is actually five minutes away in a separate location. The staff at the spa/gym were faultless from the receptionist to the beautician I couldn't find a negative for the visit unfortunately the staff within the hotel weren't so positive we came down for dinner an was not...

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Helpful?
Thank JKelly78
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear JKelly78 Thank you for choosing Bannatyne Hotel, Darlington for your Spa Break and I am pleased that you enjoyed so many aspects of your visit, including the service from the spa and gym. I would like to offer my apologies that your dining experience and service from the hotel team was a disappointment to you. I offer my assurance...

Reviewed 3 weeks ago via mobile

Lovely old building in a great spot with a lovely garden. Parking not possible in sure as car park was full. Rooms a bit worn and old fashioned but were spotlessly clean. Communal areas were good but noticed light bulbs out and cobwebs. Very noisy in the small bar as there was a disco going on next door. Check in...

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Helpful?
Thank Rook2309
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear Rook2309 Thank you for taking the time to share your feedback following your stay with us. I am pleased that you enjoyed our beautiful building, immaculate rooms and gardens. I am sorry that your hot water was impacted on the morning of your departure, this fault has been remedied. I note your feedback regarding the team and I offer...

Darlington, United Kingdom
Reviewed 3 weeks ago via mobile

We booked Bannatynes Hotel in Darlington for my wife's surprise birthday party. A fabulous night, staff, food, venue all achieved a night to remember. The feedback from everyone who attended was excellent. We stayed the night and the room and breakfast could not be faulted. Our thanks to Jade and the rest of the team for an unforgettable time!

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Helpful?
Thank 876anthonyd876
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear 876anthonyd876 Thank you for choosing Bannatyne Hotel, Darlington for your wife's surprise party. I am thrilled that you had a 'night to remember'. Thank you for your feedback regarding the team, especially Jade. I look forward to sharing this feedback with them. Thank you for taking the time to share your feedback and we look forward to seeing you...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Two night stay booked through a popular APP. Great value. Hotel is really pleasant, close to the town centre. Breakfast is good and reasonably priced. My room was a little dated, but perfectly serviceable. The bath panel was loose and stuck on with mastic, and the water made a racket when turned on, but heh, it's an old building! Free...

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Helpful?
Thank pugwashmusic
ManagementResponse02, General Manager at The Bannatyne Hotel and Spa - Darlington, responded to this review

Dear pugwashmusic Thank you for sharing your feedback following your recent stay with us. I am so pleased that you enjoyed so many aspects of your stay. Thank you for your appreciation of our Grafe II listed status. Thank you for your recommendation to stay at the hotel and we look forward to seeing you again soon. Kind regards Lucy...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Experience a unique blend of luxury accommodation, great service and fine dining with Bannatyne Hotel Darlington. Perfect for business and leisure. Each of our well appointed rooms have FREE wireless internet access and Maxine's Bar & Restaurant makes the perfect venue for meeting friends for coffee, drinks and fine food. Also whether hosting a business meeting or an exhibition, or even getting married, Bannatyne Hotel Darlington is the ideal venue to make your event a success. ... more   less 

Additional Information about The Bannatyne Hotel and Spa - Darlington

Address: Southend Avenue, Darlington DL3 7HZ, England
Region: United Kingdom > England > Durham > Darlington
Price Range: $130 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bannatyne Hotel and Spa - Darlington 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Darlington Bannatyne Hotel
Hotel Style:
#3 Family Hotel in Darlington
#3 Business Hotel in Darlington
#4 Luxury Hotel in Darlington
#4 Romantic Hotel in Darlington
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Questions & Answers

Here's what travellers have asked, with answers from The Bannatyne Hotel and Spa - Darlington staff and other travellers.
2 questions
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Questions? Get answers from The Bannatyne Hotel and Spa - Darlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the gardens are the quietest,”
 of 5 bubbles davedonk, 2 Dec 2016 | Read review
“For a central hotel was quiet - did not hear the traffic at all. Good nights sleep.”
 of 5 bubbles craigd265, 18 Oct 2016 | Read review
“Get married and opt for the bridal suite”
 of 5 bubbles 560darrenc, 10 Oct 2016 | Read review
“Find another Hotel. The hotel I wanted to be in was fully booked.”
 of 5 bubbles 321stevew, 7 Oct 2016 | Read review
“Ask for a garden view”
 of 5 bubbles Zozo003, 19 Sep 2016 | Read review
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