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Holiday Inn Taunton M5, Jct. 25

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Traveller (32)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent28%
  • Very good38%
  • Average19%
  • Poor8%
  • Terrible7%
Travellers talk about
“health club”(10 reviews)
“swimming pool”(31 reviews)
“duty manager”(8 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (745)
There are newer reviews for Holiday Inn Taunton M5, Jct. 25
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210
266
141
60
58
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210
266
141
60
58
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All reviewshealth clubswimming poolduty manageron arrivalwi fireception staffwe've stayeddouble bedevening meallounge areawest countryfamily roomstayed one nightgood nights sleepbreakfast was excellentcooked breakfastyogurt
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11 - 15 of 735 reviews
Reviewed 12 March 2018 via mobile

Only a one night stop. Room was clean. Shower was excellent. However..The drinks were over priced one pint and two doubles were £22.50, We were told we were put in a quite corridor yet from 2am we were woken by other guests shouting and arguing...More

Thank Melanie F
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 13 March 2018

Dear Melanie Thank you for taking the time to review our hotel following your recent stay with us. Please accept my sincere apologies that we did not meet your expectations during your stay especially the noise in the hotel from the builder while the refurbishment...More

Reviewed 3 March 2018

Really like staying at this Hotel when driving up and down from Cornwall. It is very easy to find and reach, just off the motorway. All staff are so friendly and everything is nice and clean. The hotel has a swimming pool which is so...More

Thank oldboo123
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 4 March 2018

Thank you for taking the time to review our hotel following your recent stay with us. I am delight to read that you enjoyed your stay and that we met all of your expectations, especially the staff. This is something we are very proud of...More

A TripAdvisor Member
1
Reviewed 2 March 2018

Essentially the hotel lost my booking only by chance I checked it the day I was due to arrive. I paid 320 for two night bed breakfast and dinner. Restaurant had no heating and room has dodgy electricity.More

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Thank A TripAdvisor Member
Response from TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25Responded 2 March 2018

Thank you for taking the time to review our hotel following your recent stay. Please accept my sincere apology that we did not meet your expectations especially the hotel not having your booking. We are currently experiencing some problems with our heating due to this...More

Reviewed 25 February 2018

Truly dreadful. We went for a day time event in February.The lounge area was closed and tables and chairs were crammed into a small side room where coffee was served from a domestic machine which was totally inadequate for the service required for many people....More

Thank Carole S
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 26 February 2018

Dear Guest Thank you so much for your review. Please accept my sincere apologies for any issue with the coffee, as you correctly stated the normal lounge area was indeed closed off, we are currently going through a refurb of both the lounge, bar and...More

Reviewed 25 February 2018

Went there only for a daytime event - the normal bar/coffee/snacks area was closed due to refurbishment and coffee was served in a side room. The facility was inadequate and the coffee machine really would have been suitable for domestic use only, not for quantity...More

Thank ColboySomersetUK
Response from Gavin E, General Manager at Holiday Inn Taunton M5, Jct. 25Responded 26 February 2018

Dear Guest Many thanks for taking the time to leave an honest review. Please accept my sincere apologies with respects to the coffee, as I have mentioned on previous responses to reviews, we have had to temporally alter our coffee offering, Our normal star bucks...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$100 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$100 - US$247 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (32)
Room & Suite (28)
Dining (4)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
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DENNISWales
13 May 2015|
Answer
Response from MK1Spitfire |
it only has 99 rooms , so I'm guessing room 210 will be very draughty
0
Votes
Room Tips
"Don't eat yellow snow. :)"
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"Don’t stay here choose a travel lodge!"
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"Only 2 floors and all with easy access and located away from the bar and restaurant areas. There is a gym and..."
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"Control room incidents quicker and don't hesitate to call police when things are out of control"
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