Beth was lovely & polite ... found us a room when we weren't expecting it as we had arrived early, nothing was to much trouble for her ..... the room was spotless and lovely and quiet, food at the Beefeater next door was lovely as always.
Easy to find off junction 25 M5. When a tired idiot checks in,the super receptionist Sam sorted out my problems.Good old fashioned service with humour.I was given a ground floor room due to disability with a bad back.Thank you.
Booked this hotel as we were visiting family. Clean room with good beds for all, free WiFi which with kids is must these days. Had breakfast at the Beefeater next door, good value for money. Lots of car parking and friendly staff on reception.
Outstanding service from Dale the assistant manager. Trace or stacey excellent checking we had a nice stay as we left. Great service. Room new was like staying in a 5 star. Night receptionist, tattoos down arm looked like she just woke up. She was More interested in telling us…
They say little things make a great difference and happy staff and Simon made our experience one of the best Premier Visits ever, if everyone loved there job and attention to detail then the world would be a better place and he didn’t ask me but I hope Premier looks after a…
"Ask for 1st floor"
"Ask for a room away from the road and the car park, and not on the ground floor."
"The rear rooms at the back of the hotel would be a good choice as cooler in this extreme hot weather"
"No lift up to the 2nd floor. That would only be a problem for people with disabilities or large suit cases."
"Remember to bring your fans with you in the summer. It's too hot inside the rooms."